Get the inside story
Exclusive updates from our investigations team
Stay informed. Get the latest stories and updates.
Read our privacy policy
Investigative podcast series
The Collapse
More than 11,000 Australians have lost their superannuation savings. Over $1.1 billion is gone.
This is the story of Australia’s biggest superannuation scandal involving the Shield and First Guardian master funds.
Latest investigations
12 November 2026
Is your bank still investing in fossil fuels?
Most of the big banks are still funding coal, oil and gas.
9 November 2026
He refused to stay silent about his faulty car — and still got a refund
Your rights under consumer law come without conditions, but some businesses apply them anyway.
5 November 2026
‘Housefishing’ warning: House hunters call out real estate agents using AI images
It’s like ‘catfishing’ but for property, and it’s being used to remove mould, remodel bathrooms and even add windows.
27 October 2026
New rental reforms give tenants more power in fight against dodgy agent claims
Victorian changes highlight a pressing national issue as more agents turn to AI to lodge evidence.
19 October 2026
Origin Mattress: The mattress company whose claims don’t stack up
A CHOICE investigation reveals questionable Australian-made claims and dodgy discounts.
19 October 2026
Not impressed: Less than 1 in 10 Australians say AI is improving products and services
From stealthy price manipulation to totally unhelpful chatbots, many Aussies have had enough of intrusive AI technologies.
15 October 2026
Five million Australian motorists believe this car warranty myth – you shouldn’t
Despite what you may have been led to believe, you don’t have to take your car back to the dealer for servicing to keep your warranty intact.
12 October 2026
What you need to know about real estate buyers’ agents
Prospective home buyers should proceed with plenty of caution.
28 September 2026
Copilot and Google AI Mode are directing users to illegal gambling sites
Some of these sites target remote First Nations communities. We found AI recommending them with little warning about the law, the risks or the potential for scams.
28 September 2026
PFAS-free claims are everywhere. Can you trust them?
There’s no universal system to validate PFAS-free claims on products like cookware and air fryers. We think that’s a problem.
8 September 2026
Modern appliances are leaving the blind behind
Touch-screens and non-accessible apps are creating everyday barriers for Australians with low vision.
4 September 2026
Big companies make bold climate claims. Do Australians believe them?
We asked for your take on claims from Coles, Woolworths, Commonwealth Bank, BHP and Telstra. Here’s what we found.
25 August 2026
Is the timber you’re buying actually sustainable?
In Victoria, native trees are being cut down and replaced by pine – and the wood is still labelled as sustainable.
19 August 2026
Australia is getting new modern slavery laws. Will they work?
The new laws are a step in the right direction, but experts say more needs to be done.
17 August 2026
Why don’t solar battery owners trust virtual power plants?
Over 400,000 batteries were installed in households over the last 12 months, yet relatively few are joining VPPs.
7 August 2026
High-pressure sales tactics here to stay
Review falls short of a ban on door-knocking and cold calling.
4 August 2026
The visa and arrival card scams affecting Australian travellers
As travel documents move online, scammers have followed. Here’s how to protect yourself when heading overseas or arriving home.
29 July 2026
Toyota and Hyundai in the hot seat for tracking driver data
The Privacy Commissioner is investigating concerns around smart cars, including both petrol and electric vehicles.
27 July 2026
Why Telstra won’t help fix mobile black spots
The telco giant doesn’t want to share its towers and Australians are paying the price.
23 July 2026
Company climate reporting: Australians don’t trust environmental claims
CHOICE survey finds many Australians have high hopes for environmental transparency that aren’t being met
22 July 2026
Buffering: Telstra leaves remote First Nations communities in limbo
CHOICE travels to Milingimbi, a town disconnected by the digital divide.
20 July 2026
New name, same complaints: The people behind disgraced solar energy companies back again
CHOICE can reveal Total Solar Energy Solution is the latest venture with links to two banned solar retailers
17 July 2026
‘Treat customers like human beings’: Superannuation study reveals poor service is still rife
Results confirm funds’ call centres are still failing consumers and some don’t even answer the phone.
14 July 2026
Woolworths’ plans to close town’s only supermarket leaves residents on edge
The remote Nhulunbuy Woolworths in East Arnhem Land is one of the chain’s most remote stores.
10 July 2026
The new scam text screening that could save Australians millions
An SMS ID register makes it easier to tell who your texts are really coming from.