You may find our site is running slowly at the moment. We're working to resolve the issue as quickly as possible, thanks for your patience.
When it comes to knowing your rights as a consumer, and defending them, CHOICE has your back.
If there's something strange … in your shopping bag … who you gonna call? CHOICE has been busting consumer traps for years by offering advice on everything from lay-bys, warranties and store finance, to how to make a complaint. Our reviews, tests, information and buying guides also make sure you're up to date with the latest consumer laws so you're fully protected when you hit the shops. Because bustin' cons makes us feel good.
Taking action and making a complaint
There's no consumer law too complex or case too controversial to scare off our team of consumer rights experts. They provide advice that you can act on, lobby government agencies on your behalf, and out the companies that treat consumers unfairly.
Team leader - Investigations
Banking, Insurance, Financial planning and investing, Credit cards and loans, Money, Consumer rights and advice, Healthy ageing
Online shopping, Packaging, labelling and advertising, General travel, Bikes, Gardening, Dentists and dental care, Shopping for services, Everyday shopping, Consumer rights and advice
Team leader - News
Beauty and personal care, Diet and fitness, Online shopping, Everyday shopping, Packaging, labelling and advertising, Education and childcare, Health, Baby transport, Feeding your baby, Consumer rights and advice
Beauty and personal care, Conditions, Reproductive health, Online shopping, Everyday shopping, Shopping for services, Packaging, labelling and advertising, Consumer rights and advice, General travel, Energy saving, Shopping for special occasions
Looking to save some cash on those everyday items? We'll show you how.
The world's biggest shopping mall is always at your fingertips. Knowing how to navigate it properly can save you time and money.
We unpack the facts and help you see through the packaging, labelling and advertising tricks.