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Your rights

Find out where you stand with our consumer rights guides. Use our strategies and advice to make sure your complaint gets heard. If you get stuck along the way, ask our consumer rights experts to help you out.

Be bold. Stand up for your rights.

Know your consumer rights

Find out how consumer law can help you fight for your right to refunds, repairs and more.

Know your consumer rights

Make a complaint

Make yourself heard and find out how ombudsmen, regulators or tribunals can help you get the outcomes you want.
Make a complaint


CHOICE members can use our free consumer rights advice service. We’re on your side to help you get your problems solved.

How we've helped

Hear from CHOICE members who have stood up for their rights, taken on big businesses and won.
How we have helped