Don't just yell and scream to let off steam, get the outcome you want with some targeted complaining.
For more than 60 years, CHOICE has been in the business of dealing with businesses that mess consumers around. We've heard all their excuses when they don't deliver the goods or services that you expect and deserve, and we encourage you to stand up and have a whinge – because we all know which wheel gets the grease!
The consumer rights and advice team
When it comes to companies that treat consumers unfairly, our CHOICE experts get pretty worked up. It's their job to keep these guys honest – simple as that. Our experts give you tips on how to complain and who to complain to, so you get taken seriously and treated fairly.
Editor, finance and services
Banking, Budget, Insurance, Financial planning and investing, Credit cards and loans, Money, Property, Healthy ageing, Phones
Consumer rights advisor
Travel policy adviser
Beauty and personal care, Diet and fitness, Online shopping, Everyday shopping, Packaging labelling and advertising, Education and childcare, Health, Baby transport, Feeding your baby, Kitchen
Online shopping, Packaging labelling and advertising, Travel, Bikes, Gardening, Dentists and dental care, Shopping for services, Everyday shopping, Phones, Banking, Property
CHOICE helps you understand the law so you can fight for your rights as a consumer.
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We unpack the facts and help you see through the packaging, labelling and advertising tricks.