December 17, 2025
EU consumer groups flag multiple safety failures on Temu and Shein
Testing of 162 products has revealed around two-thirds contravened EU standards, and many posed serious risks.
Online shopping
The world’s biggest shopping mall is always at your fingertips. Knowing how to navigate it properly can save you time and money.
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December 11, 2025
Why your complaints about Meta and Google aren’t being resolved
Australia's telco ombudsman receives lots of complaints about digital platforms, but doesn't have the power to resolve them.
November 25, 2025
This hotel gift card claims to be Australia’s best – here’s why it’s not
Joanne had to cancel her holiday after her accommodation voucher expired sooner than legally allowed.
November 24, 2025
Best and worst deals of the Black Friday sales
You've seen the discounts, but are the products any good? We shine a light on the good and bad of Black Friday 2025.
25
appliance stores rated and reviewed
We've tested to find you the best.
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Latest
November 18, 2025
Shein, AliExpress, eBay and Amazon failing on button battery safety
November 11, 2025
Everything you need to know for Black Friday and Cyber Monday 2025
November 3, 2025
What’s it really like to be an Amazon delivery driver?
May 8, 2025
The Kogan-brand products to avoid
March 14, 2025
Product price trackers compared: Can they save you money?
December 3, 2024
Meta comes around to better scam protections for Australian users
October 15, 2024
Temu explained: Is it worth using?
September 13, 2024
The new PayPal scam to watch out for
June 24, 2024
Why is it so hard to take down fake Google reviews?
May 30, 2024
6 ways to spot a scam shopping site
November 23, 2023
Why it pays to think twice about spending on Black Friday
November 9, 2023
Inside the world of fake online reviews
November 8, 2023
How to spot a fake online review
October 11, 2023