New and recommended
Embedded networks trapping customers with expensive electricity
Half a million Australians are locked into an embedded network for their power, with reduced consumer protections.
Best and worst electronics stores in 2022
We surveyed over 5000 Australians about their experiences buying electrical appliances online and instore.
Overpriced and underperforming: The pricey products that flunked our tests
From toasters to TVs, these premium-priced products delivered bargain-bucket performance. Let the slow handclap begin.
What is ethical and sustainable shopping?
A guide for 'conscious consumers' on using your purchase power to support the issues you care about.
Experts sound alarm on complex household energy tariffs
Households are being advised to avoid electricity plans with 'demand pricing', traditionally reserved for large businesses.
Ethical shopping on a budget
How to find cost-effective ways to keep your shopping list green and your budget in the black.
Consumer rights and advice
Got an issue with a product or service? From refunds to repairs, unfair contracts to making a complaint, our easy guides are a great place to start.
