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Looking for a cleaner, removalist or other household help? How to find the best and what to do if things go wrong.

Articles

NDIS recipients are being sued by their service providers There are calls for reform as evidence emerges of NDIS recipients facing harsh action over unpaid invoices.

Delayed deliveries: What are your rights? COVID has caused widespread delivery delays. We look at your rights if your parcel or order doesn't turn up on time.

Best international postal services What's the cheapest way to send parcels overseas?

How to outsource cleaning, home maintenance, childcare and more Too many tasks, not enough time? Plenty of people can lend a hand, if you know where to look.

Penny Flanagan warns about 'The System' The self-professed 'expert consumer' says it's not the humans who are to blame, it's 'The System'.

Legal fees: how much should they cost? Knowing how much – and how – a lawyer charges can help you avoid a bad experience

Parcel delivery and postal problems While parcel delivery prices increase, service quality is on the edge.

Life coaching In this unregulated profession, how do you tell the coaches from the cowboys?

Federal government backs open data scheme 25 November 2015 | The Competition Policy Review recommendation could mean better ways to choose service providers.

Consumer sharing Our guide to sharing food, transport, accommodation, tools and more.

Generation Y life coaches Some people are finding millennial life coaches have a useful perspective to offer - but this industry is still unregulated.

How to avoid shonky removalists A few precautionary measures can help get your stuff from A to B with mimimum hassle.

Finding a removalist How do you find a removalist you can trust? Choosing one can be like a shot in the dark.

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If you're paying someone else to do it for you, you'll want them to do it better or faster than you would.

Don't just yell and scream to let off steam, get the outcome you want with some targeted complaining.

CHOICE helps you understand the law so you can fight for your rights as a consumer.

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