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Last updated: 31 October 2016

Backing up your important information to the cloud can fend off a data-loss disaster and give you peace of mind, but there are a few things to watch for. We test and compare 15 online backup services you can access anywhere from your computer or mobile devices. Our interactive comparison tool helps you find which programs include useful features such as disk imaging, network backup, local backup, data seeding, archiving and much more. Our buying guide explains how they work and their features. And our Recommended list will help you see quickly which products come out on top.

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Cloud backup and cloud storage (synchronisation) are somewhat different. Cloud backup works much like backing up your computer to a local hard drive, but stores your files online. Some backup products also provide cloud sync options. 

Our expert testers give every software a thorough workout to help find the products that:

  • are the easiest to use when backing up and restoring
  • are the easiest to use during disaster recovery
  • offer different back-up methods (full, incremental and differential)
  • support desktop backup to your local computer.
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Brand

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List of brands we tested in this review.

Price

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Paid, in Australian dollars, based on yearly subscription. Note that Data Deposit Box only has a monthly payment option, which we've multiplied 12 times for the yearly figure.

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Seeding option

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Whether the vendor will let you send initial backup data to the service on a hard drive to speed up the initial backup process.

Supports archiving

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Whether the service supports archiving of files in addition to backup.

Test results

Performance score

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Performance comprises upload (backup) and download (restore) scores (90%), plus system impact score (10%).

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Ease of use score

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Ease of use includes assessment of the backup (50%) and restore (50%) processes.

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Versatility score

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Versatility includes assessment of what each program can do, including: drive imaging, backing up USB and NAS drives, backing up to a local location, seeding and physical media delivery, and capabilities of the mobile Android and iOS apps.

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Included in this review

Members-only access
  • Recommended
  • Overall score
  • Performance score
  • Ease of use score
  • Versatility score
  • Storage type
  • Storage capacity
  • Number of computers covered
  • Default encryption type
  • Initial backup selection
  • Default backup inclusions
  • User can select file types to back up
  • Option to back up system image
  • Seeding option
  • Automatic email backup (Outlook)
  • Backup scheduling options
  • Can back up to a local drive
  • Individual file restore
  • System resource control
  • Restore files and folders to original location
  • Files kept online after deletion from local system
  • Can back up a NAS device
  • Bandwidth control
  • Email backup summary
  • File search
  • Keeps multiple file versions
  • Can access files through web browser
  • Sync folder available
  • Platforms
  • Incremental backup
  • Supports archiving
  • File sharing
  • Can back up a USB hard drive
  • Website
  • Good points
  • Bad points
  • Brand
  • Model
  • Availability
  • Price (annual)
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