31 December 2020
CHOICE tips to take charge of 2021
We show you how to save water, save money and buy smart in the new year.
25 December 2020
CHOICE survey reveals what Boxing Day shoppers are most excited to purchase this year
We surveyed Australia's most dedicated shoppers and asked them what was on their radar for Boxing Day this year.
21 December 2020
CHOICE response to announcement of new button battery mandatory safety standards
The introduction of long-awaited mandatory safety and information standards for button batteries.
16 December 2020
Big W tops the list for children's product recalls: CHOICE
Big W has had to recall 23 children's products since 2015.
15 December 2020
"Nothing more than marketing schemes": CHOICE on ASIC's review of school marketing programs
CHOICE calls on State and Territory Education Ministers to ditch Dollarmites.
11 December 2020
"Failed to protect consumers": CHOICE on ASIC's timeshare regulations
Consumer advocate says ASIC has failed to clean up the harmful timeshare industry.
11 December 2020
Banking royal commission laws are good news for super consumers
Super Consumers Australia welcomes laws passed by Parliament late yesterday that will enhance consumer protections in the superannuation market.
10 December 2020
Consumer groups on banking royal commission reforms
Consumer groups welcome new laws, but condemn moves to axe laws on safe lending.
10 December 2020
Super industry misleading Australians about their retirement needs: Super Consumers
Super Consumers Australia announces new, more accurate savings targets.
10 December 2020
The kitchen appliance that's your "Christmas secret weapon"
CHOICE experts share how to plan for Christmas Day.
8 December 2020
Aldi's fruit mince tart tops Christmas taste test
CHOICE blind taste test finds the top six festive pies and tarts.
4 December 2020
Don't waste your money on an extended warranty, warns CHOICE
Your rights in the lead up to Christmas and Boxing Day sales.
2 December 2020
Rip-off discount service targets seniors
CHOICE warns Australians against using 'Senior Advantage' service.
29 November 2020
CHOICE welcomes Victorian government's plans to end bank marketing in schools
Now other states and territories must follow Victoria's lead, says CHOICE CEO Alan Kirkland.
25 November 2020
CHOICE response to Minister Sukkar announcing better hand sanitiser regulation
CHOICE's Dean Price welcomes the announcement, calling it "a win for people power".
24 November 2020
Consumer groups sign open letter urging Senators to protect safe lending laws
125 organisations join together to oppose government's plan to axe safe lending laws.
10 November 2020
Floor cleaners – "perfume for your floor": CHOICE Shonkys
Floor cleaner brands sold at Coles and Bunnings perform worse than water in lab tests.
10 November 2020
Health survey sales tricks hurt older Australians: CHOICE Shonkys
Revitalife receives CHOICE Shonky award and ACCC complaint alleging multiple breaches of the law.
10 November 2020
InvoCare funerals are keeping grieving families in the dark: Shonkys 2020
The company behind White Lady Funerals and Simplicity Funerals is failing to display itemised prices outside NSW/ACT.
10 November 2020
Harvey Norman – "the finance industry's dirty secret": CHOICE Shonkys
Shonky credit cards sold in-store show why laws stopping a debt disaster must be kept.
10 November 2020
The air purifier that "doesn't really do anything": CHOICE Shonkys
Greentech's Pure Air 500 a "complete dud".
10 November 2020
Pathetic purifiers, Harvey Norman's credit card traps and cleaners worse than water: Shonkys 2020
"White Lady Funerals" parent company plays price tricks and the "health survey" that isn't what it seems.
5 November 2020
New research shows consumers worried about new online pricing practices
Data also shows 1 in 10 people using buy now, pay later (BNPL) products for basic expenses.
29 October 2020
Hand sanitiser labels "a confusing mess": CHOICE
CHOICE survey reveals 66% of Australians "don't know" or are wrong about which sanitisers are effective against COVID-19.
23 October 2020
CHOICE response to button battery death
"We're devastated to hear that another child has tragically passed away from ingesting a button battery."
6 October 2020
'Your Future, Your Super' reforms will leave Australians with more in retirement: Super Consumers Australia
Consumer advocacy group Super Consumers Australia welcomes the 'Your Future, Your Super' reforms announced in the Federal Budget tonight.
1 October 2020
Lindt wins top spot in dark chocolate testing
CHOICE reviews 37 dark chocolates from brands including Cadbury, Lindt, and Nestlé.
30 September 2020
NIB's COVID actions "will hurt their customers": CHOICE
1 October shows customers which private health insurers will really support them in a crisis.
25 September 2020
Consumer groups slam move to remove responsible lending laws
Removing credit protections will cause harm to people and the economy.
24 September 2020
CHOICE comment on Westpac's AUSTRAC settlement
Quotes attributable to Alan Kirkland, CHOICE CEO.
24 September 2020
The bad value health insurance deals from the biggest health funds: CHOICE
CHOICE reveals the poor value for money health insurance policies from Medibank, Bupa, HBF, HCF and NIB.
17 September 2020
Healthy yoghurt pouches starting to appear on supermarket shelves
CHOICE review helps parents to navigate over 118 yoghurt pouches.
10 September 2020
CHOICE response to NAB's launch of no-interest credit card
Quotes attributable to CHOICE banking policy expert Patrick Veyret.
8 September 2020
Which supermarket is it cheapest to buy brands like Cadbury, Kleenex and Uncle Tobys from?
Brand name products are 20% cheaper, on average, at Aldi than Coles and Woolworths: CHOICE.
2 September 2020
Common supermarket sanitisers found to be safe: CHOICE
Consumer advocate calls for donations to expand testing program.
20 August 2020
Aldi scores top place in supermarket house brands testing: CHOICE
The supermarket's products came first in 6 out of 10 house brand categories.
18 August 2020
CHOICE response to APRA Quarterly Health Insurance Statistics (June 2020)
Quotes attributable to CHOICE health campaigner Dean Price.
12 August 2020
Tinder's secret pricing practices
A mystery shop conducted by CHOICE found a person can be charged up to five times as much as another for Tinder Plus, and the company won't tell you why.
29 July 2020
No evidence alcohol-free hand sanitisers effective against COVID-19: CHOICE
Alcohol-free hand sanitisers can kill common bacteria, but will not protect you from COVID-19.
22 July 2020
Medibank Private and Bupa have failed Australians during COVID-19: CHOICE
Private health insurers named and shamed for poor COVID-19 support.
16 July 2020
Hand sanitiser sold by major retailer fails spot-check test: CHOICE
Consumer advocate issues sanitiser safety warning and calls for community tips.
15 July 2020
Which strawberry jams hit the sweet spot?
CHOICE awards Beerenberg Australian Strawberry Jam top place.
12 July 2020
Raising private health premiums in October "disgraceful" and "cruel": CHOICE
CHOICE responds to private health COVID-19 mega profits.
8 July 2020
Banks announcement of further assistance for customers a timely relief: consumer groups
A statement from CHOICE, Financial Rights Legal Centre, Consumer Action Law Centre and Financial Counselling Australia.
2 July 2020
CHOICE to health insurers: "Hardship shouldn't be this hard"
Private health falls behind other industries when providing help to customers.
25 June 2020
CHOICE response to private health insurers backflip on returning members' money
Quotes attributable to CHOICE health campaigner Dean Price.
25 June 2020
ANZ fails COVID fairness scorecard: CHOICE
Big four banks need to do more to help people who are struggling.
24 June 2020
Coronavirus price gouging – what went wrong?
Over 1 in 3 Australians faced more expensive essentials at height of crisis.
23 June 2020
How to get the best deal on your health insurance: CHOICE
5 tips to get value for money.
15 June 2020
CHOICE response to "flushable wipes" ACCC case
Quotes attributable to Julia Steward, CHOICE consumer law expert.
14 June 2020
"Thank you" – New award recognises businesses helping customers
Australians thank businesses for COVID kindness with The Shinys.
11 June 2020
"Deeply unethical" price gouging should be illegal in a crisis
CHOICE calls for urgent price gouging legislation to protect Victorians in future crises.
10 June 2020
$6.3 billion stolen from the pockets of Australians by banks: CHOICE
Failure to pass interest rate cuts to credit card customers by the likes of ANZ, St George and Bendigo Bank has cost households $6.3 billion.
5 June 2020
EOFYS duds to avoid: CHOICE
Kogan, JB Hi-Fi, The Good Guys selling dud products during EOFYS.
27 May 2020
Price gouging in a crisis should be illegal: CHOICE to Qld Government
CHOICE and the Indigenous Consumer Action Network (ICAN) call for urgent legislation to protect Queenslanders.
19 May 2020
Junk Insurance: Financial Services Council acknowledges inappropriate insurance
Quotes attributable to Super Consumers Australia director Xavier O'Halloran.
19 May 2020
CHOICE response to APRA Quarterly Health Insurance Statistics (March 2020)
Quotes attributable to CHOICE health campaigner Dean Price.
19 May 2020
"Indefensible": CHOICE on exorbitant frequent flyer credit card rates
Consumer advocate calls on banks to drop interest rates on frequent flyer credit cards.
14 May 2020
CHOICE to NSW Government: "Act on price gouging now"
Consumer advocate proposes legislation to protect people in New South Wales from being gouged in a crisis.
8 May 2020
CHOICE response to banking royal commission response deferral
CHOICE response to the Treasurer's announcement of a six-month deferral of banking royal commission reforms.
6 May 2020
Kindness during COVID-19 should be recognised: CHOICE
Consumer advocate calls for nominations of good business behaviour during COVID-19.
5 May 2020
Air purifiers are not the solution to keeping your home COVID-19 free: CHOICE
Consumer advocate commissioned new Australian testing, finding some models to be particularly poor performers.
30 April 2020
"It felt so unfinished" – funerals during COVID-19
Families share their experiences as consumer advocate CHOICE gives guidance on your rights.
26 April 2020
Worried about coronavirus power bill shock? CHOICE experts offer their tips
The classic "door snake" still a cheap and effective tool.
24 April 2020
85% of portacots fail CHOICE safety tests
Results reveal 17 of 20 portacots tested by CHOICE pose a risk to the health of your child.
23 April 2020
"Private health is still not worth it for many Australians": CHOICE
As elective surgeries slowly return, consumer advocate says Australians should demand value.
22 April 2020
"Banks need to go further on their coronavirus response": CHOICE
Consumer advocate calls on banks to adopt five urgent actions.
8 April 2020
Early access a "last resort" retirement advocates say
Super Consumers Australia, Council On The Ageing (COTA) Australia and CHOICE are urging people to exhaust all other options before dipping into their super.
7 April 2020
"Health funds should stop charging people for services they cant get": CHOICE
COVID-19 crisis means health insurance benefits will be at least 50% less. CHOICE calls for insurers to reduce premiums by 50%.
31 March 2020
"Penalties for not taking up private health cover must be suspended": CHOICE
Consumer advocate says Lifetime Health Cover Loading should be suspended in light of COVID-19 financial pressures.
26 March 2020
Frontline workers face life insurance claims denials
Five super funds continue to hit new members with pandemic exclusions.
26 March 2020
"Health funds should scrap their 1 April premium increases": CHOICE
COVID-19 crisis means Australians need relief from private health premiums urgently.
20 March 2020
Major retailers exploiting COVID-19 with "panic marketing": CHOICE
Rivers, Millers, Noni B and others engage in "disgraceful marketing tactics."
15 March 2020
Over 50% of Australians confident in their consumer rights: 60 years of CHOICE
CHOICE opens doors for special tours and releases the CHOICE Consumer Rights Guide for 2020.
10 March 2020
Test results show 2 out of 3 convertible tricycle strollers failed safety standards: CHOICE
Unsafe convertible tricycles highlight need for stronger product safety laws.
10 March 2020
"Time running out to avoid health insurance rip-offs": CHOICE
Private health insurance tops CHOICE Consumer Pulse cost concerns again.
4 March 2020
Which hot cross bun is the best?
CHOICE gives Bakers Delight top score for their hot cross buns.
2 March 2020
Consumer advocates comment on draft legislation that responds to over a quarter of banking royal commission recommendations
Consumer Credit Legal Service (WA), CHOICE, Consumer Action Law Centre, Financial Counselling Australia, Financial Rights Legal Centre and Super Consumers Australia have today published policy submissions that respond to 22 of the royal commission's 76 recommendations.
26 February 2020
Time to end fire insurance confusion: CHOICE
Over 35,000 Australians ask the federal government to fix fire and disaster insurance definitions.
18 February 2020
CHOICE response to APRA Quarterly Health Insurance Statistics (December 2019)
Quotes attributable to CHOICE health campaigner Dean Price.
14 February 2020
Not FAR enough: "Banking executives must be held accountable for how they treat their customers"
CHOICE calls for fairness to be embedded into the proposed Financial Accountability Regime (FAR).
14 February 2020
CHOICE calls for stronger ticket resale protections
The government's new ticket Information Standard is a good start, but could go further.
13 February 2020
Inclined sleepers: A tragedy waiting to happen in our homes
73 infant deaths linked to inclined sleepers in the US reinforces need for stronger product safety laws in Australia.
6 February 2020
Consumer advocates welcome Act implementing three key banking royal commission recommendations
Today the government passed the first omnibus bill in the wake of the banking royal commission, which consumer advocates say will help address long-standing problems with unfair insurance contracts, funeral expenses policies and mortgage broking.
6 February 2020
Major insurers failing Australians with confusing "fire" cover: CHOICE
Over 70% of home and contents policies analysed by CHOICE have confusing, unfair or unclear "fire" definitions.
6 February 2020
"An important day for borrowers"
CHOICE welcomes the federal government's passage of the mortgage broking best interests duty.
21 January 2020
Top of the class: CHOICE Back-to-School Basket Challenge reveals Officeworks is cheapest for school supplies
Big W loses top place.
18 January 2020
Unhealthy confusion with bundled health insurance: CHOICE
CHOICE alleges deceptive pricing and forced bundling from GMHBA
1 January 2020
CHOICE tips to take charge of 2020
CHOICE experts share the top five things you can do to start the year right.
