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media releases
2022 media releases
18 March 2022
How to delay a price increase to your health insurance premium
CHOICE warns people to check with their health funds before pre-paying their health insurance premium.
17 March 2022
Global alliance calls for regulation of harmful buy now, pay later industry
Consumer groups from nine countries call for urgent action on buy now, pay later (BNPL) credit providers.
14 March 2022
CHOICE testing reveals which hot cross buns score best
Woolworths traditional hot cross buns receive top marks.
8 March 2022
Punish companies when they fail to give a repair, replacement or refund: Consumer groups
Fining businesses that don't comply with the law will make it easier for consumers to fix faulty goods and services.
7 March 2022
More than 1 in 5 flight credit holders have been unable to use vouchers
CHOICE calls for urgent travel industry reform.
24 February 2022
CHOICE testing reveals best and worst surface cleaners
Most floor cleaners still perform no better than water.
15 February 2022
CHOICE on banking royal commission reforms
CHOICE's response to the Senate Economics Reference Committee's report on the compensation scheme of last resort (CSLR) and Financial Accountability Regime (FAR).
14 February 2022
A not so happy Valentine's Day: Over 7000 Australians call on Tinder to dump discriminatory pricing
CHOICE delivers open "love letter" to Tinder Australia.
9 February 2022
New research finds Tinder Plus price discrimination is a worldwide issue
CHOICE releases open "love letter" asking Tinder Australia to stop unethical data use.
4 February 2022
"Sterling Group victims deserve compensation"
CHOICE's response to the Senate Economics Reference Committee's report into the Sterling Group.
28 January 2022
Average Australian must consent to 467,000 words worth of privacy policies: CHOICE
CHOICE calls for Privacy Act reform to make businesses responsible for using data safely and fairly.
6 January 2022
How to save more than $4000 in 2022: CHOICE
Our experts share their best money-saving hacks.
Previous media releases
22 December 2021
Young Australians more confident asking for refund, replacement or repair
Plus CHOICE's top tips on exercising your consumer rights this Boxing Day and beyond.
21 December 2021
Recent survey finds 90% of Australians have signed up to loyalty programs.
20 December 2021
Don't rely on Black Friday sales for the best bargain: CHOICE
CHOICE finds some Chemist Warehouse products more expensive during Black Friday sales.
11 December 2021
CHOICE welcomes new funeral price transparency requirements in Queensland
Queensland government announces new regulation applying to funeral directors.
9 December 2021
CHOICE testing reveals which Christmas shortbread is best
Our experts take the stress out of Christmas.
2 December 2021
Shutting down and leaving town: Call for stories about regional banking closures
CHOICE calls for public to share their stories about bank branches and ATMs shutting down in regional areas.
1 December 2021
CHOICE response to Right to Repair report
CHOICE comments on Productivity Commission report.
1 December 2021
Insurers stop renter robodebt and commit to minimum standards to protect tenants
Joint campaign from WEstjustice and CHOICE improves landlord insurance recoveries processes.
30 November 2021
Australians about to throw "thousands of dollars down the drain": CHOICE
Bupa, Medibank, NIB customers risk wasting health insurance extras.
23 November 2021
Clothes. cooking and TVs top Black Friday wishlists: CHOICE
Australians tell CHOICE what they're hunting for in the sales.
15 November 2021
Senate public hearings into the collapse of Sterling Group
CHOICE is calling for compensation for victims of the Sterling Group.
10 November 2021
CHOICE welcomes new rights for NSW travellers, calls on other governments to act
Quotes attributable to Alan Kirkland, CHOICE CEO.
4 November 2021
Humm: no interest in safe lending: CHOICE Shonkys
Financial counsellors slam Humm as "worst" for helping customers.
4 November 2021
The worst fan ever: CHOICE Shonkys
Generic knock-offs hiding in Australian stores.
4 November 2021
"Might as well put your complaint in a shredder": CHOICE Shonkys
Airline Customer Advocate awarded Shonky for failure to deal with travel complaints.
4 November 2021
Breville's $2000 compost bin: CHOICE Shonkys
Wasteful, expensive and complicated.
4 November 2021
Toddlers targeted with a shonky sugar bomb choice: CHOICE Shonkys
Kiddylicious sells "healthy" toddler treats with 68% sugar.
4 November 2021
Fans without puff, awful airline advocate and toddlers targeted: Shonkys 2021
Also: buy now, pay later "cowboys" and Breville's wasteful composter.
3 November 2021
CHOICE response to ASIC legal action against timeshare scheme Ultiqa
CHOICE response to ASIC suing timeshare company Ultiqa for poor financial advice outcomes.
26 October 2021
Reform urgently needed to give Australians clear and fair rights when travel has to be cancelled.
25 October 2021
"Students will get lessons in financial literacy instead of bank loyalty"
CHOICE welcomes end of Commonwealth Bank's Dollarmites program in schools.
22 October 2021
CHOICE's top tips for supermarket savings
Switching to "ugly" produce, avoiding pre-packaged fruit and veg and finding the cheapest supermarket.
21 October 2021
"Justice delayed is justice denied": CHOICE on overdue banking royal commission draft laws
CHOICE survey reveals widespread public support for passage of banking royal commission draft laws.
12 October 2021
CHOICE testing reveals best and worst dishwasher detergents
Aldi tablets score first place.
6 October 2021
15 consumer groups and professional associations call for stronger compensation scheme
Organisations unite to call for a broad financial compensation scheme, as legislation is expected to be introduced into Federal Parliament in the coming weeks.
5 October 2021
How to save more than $500 a year on your laundry costs: CHOICE
Tips and tricks to save on electricity, detergent, water and more.
1 October 2021
The best time to call your airline: CHOICE
CHOICE called Qantas and Virgin four times a day over nine days to find the best times to call.
30 September 2021
CHOICE reviews period underwear: The most extensive Australian trial yet
Modibodi Seamfree Full Brief (Moderate-Heavy) scores first place.
22 September 2021
CHOICE warns Velocity Global Wallet customers to check accounts
New high fees see customers lose money fast on Global Wallet cards.
21 September 2021
Fining businesses will stamp out unfair contract terms and protect Australians.
16 September 2021
22,000+ Australians demand safety for their pets: CHOICE
Open letter calls for Australians' pets to be protected from dodgy food.
14 September 2021
Investigation: Insurers target people who rent with robodebt-style tactics
Landlord insurance claims process from some insurers leaves people who rent defending unfair debts.
10 September 2021
A bad wrap: Cling wraps to avoid
CHOICE reveals which cling wraps score poorly for ease of use.
10 September 2021
"We are losing hope": WA victims on watered down compensation scheme
CHOICE has written to Western Australia politicians calling on them to protect forgotten victims of government's financial compensation. scheme.
9 September 2021
Insurance industry must stop targeting people who rent
ABC investigation further exposes harmful practices from insurers.
7 September 2021
Indoor plants and refund rights: CHOICE
CHOICE looks at what your rights are when refunding indoor plants and reveals how "you could be killing your plants with love".
27 August 2021
CHOICE reveals the best and worst laundry detergents
Coles takes out the best AND worst spots in lab test.
20 August 2021
Labels necessary to help Australians find products built to last: CHOICE
Consumer group calls for new laws to improve repair rights and consumer information.
17 August 2021
Government's compensation scheme will leave financial victims out in the cold
"Devastated" victims lose hope as government waters down royal commission commitments.
12 August 2021
CHOICE welcomes consultation to make funeral pricing clearer in Queensland
CHOICE response to the release of the Queensland government's Options Paper on Funeral Transparency.
10 August 2021
Sugar shonks targeting toddlers: CHOICE
Australia's five worst sugary toddler snacks.
6 August 2021
Insurers targeting people who rent with unjust bills over $300,000
CHOICE and WEstjustice call for urgent investigation of insurers.
3 August 2021
Vintage cheddar cheese: CHOICE testing reveals which brands are "grate"
King Island Dairy takes first place, Coles receives a notable mention.
27 July 2021
Samsung shocker: 214 litres for one wash
"Disgraceful" water waster shows hole in water labelling scheme that needs to be plugged.
16 July 2021
WARNING: "Mamakiddies Baby portable cot must be recalled"
CHOICE requests recall and warns parents of unsafe strollers and portable cots.
8 July 2021
7 ways to fix the travel "cancellation chaos": CHOICE
CHOICE survey finds 53% of cancelled travellers waited 3+ months for resolution.
1 July 2021
"Banking victims deserve compensation": Government needs to prioritise overdue royal commission laws
CHOICE calls on the federal government to pass laws to establish Compensation Scheme of Last Resort (CSLR) and Financial Accountability Regime (FAR).
29 June 2021
"Absolutely no excuse now": CHOICE to health insurers
CHOICE response to Medibank return of surplus.
25 June 2021
"Private health is a rip-off for most young Australians": CHOICE
Scare campaigns about Lifetime Health Cover loading debunked by data analysis of over 85 thousand scenarios.
24 June 2021
CHOICE can't recommend ANY electric heaters from latest review
Kmart and Bunnings leave Australians cold.
23 June 2021
Top 5 most popular EOFYS buys: CHOICE
What to look for in the most popular end of financial year sales categories from CHOICE.
17 June 2021
Parliament tears down new car repair monopoly: CHOICE
New laws mean manufacturers of new cars will have to share repair information with third-party repairers.
11 June 2021
Right to repair: CHOICE responds to productivity commission draft report
CHOICE welcomes recommendations to make consumer rights more useable.
10 June 2021
"Return what you didn't earn": CHOICE to health insurers
CHOICE response to HBF return of surplus.
10 June 2021
Home lending in SA at record levels: CHOICE
People need protection from unsafe lending, as Senate vote imminent.
8 June 2021
Sleep rip-offs to avoid this winter: CHOICE
$4000+ mattress beaten by $500 mattress in lab tests.
3 June 2021
One of the most illogical appliances CHOICE has tested
Breville FoodCycler makes composting more complex with energy costs, replacement parts and a high-pitched noise.
27 May 2021
CHOICE response to ACCC enforcement action on hand sanitiser
Quotes attributable to CHOICE senior campaigner Dean Price.
27 May 2021
The South Australian suburbs in mortgage stress
New data reveals the South Australian postcodes most struggling with mortgage stress, as support for the federal government's policy to axe safe lending laws weakens.
27 May 2021
The Queensland postcodes in mortgage crisis
New data reveals the Queensland postcodes struggling with mortgage stress as Parliament is expected to debate laws to remove consumer lending protections.
27 May 2021
Over half of Tasmanians with home loans are in mortgage crisis: CHOICE
55% of Tasmanian households with a mortgage are on the brink, as crossbench senators announce they won't support the federal government's policy to axe safe lending laws.
20 May 2021
Western Sydney and Western Melbourne hotspots for mortgage stress: CHOICE
Time for government to drop its plan to axe safe lending laws.
19 May 2021
Unfair but not illegal: When should the consumer law step in?
CHOICE launches survey asking for experiences of unfair business practices.
18 May 2021
CHOICE calls for ASIC to enforce the law to clean up the troubled timeshare industry.
10 May 2021
Local supermarkets win in supermarket satisfaction battle: CHOICE
Plus, who wins out of Coles and Woolworths when it comes to online shopping?
4 May 2021
Hidden dangers lurking in your kitchen: CHOICE
CHOICE warns Australians on kitchen recalls.
30 April 2021
Australians win fair fire definitions: CHOICE
Over 47,000 Australians have forced change from insurance giants.
29 April 2021
Which laundry detergent came out on top in CHOICE testing?
Omo and Aldi detergents score first place.
27 April 2021
CHOICE response to nib announcing increased profits from elective surgery shutdown
Quotes attributable to CHOICE senior campaigner Dean Price.
26 April 2021
"It's time to get Dollarmites out of all schools": CHOICE
Qld joins Victoria and ACT in banning predatory school bank marketing.
22 April 2021
Auto and General Insurance "shamefully lagging behind": on fair fire definitions: CHOICE
Over 47,000 Australians have forced change from insurance giants.
31 March 2021
Aldi and Morning Fresh take out top spots in dishwashing liquid test: CHOICE
Plus, the four dishwashing liquids that performed the same as water.
25 March 2021
5 of 8 bassinets fail safety testing: CHOICE
Plus, the results of our high chair testing.
22 March 2021
CHOICE response to ACCC 'unconscionable conduct' case
Quotes attributable to CHOICE policy advisor Amy Pereira.
22 March 2021
How to prepare for flood insurance claims: CHOICE
Steps Australians can take to prepare for an insurance claim.
17 March 2021
CHOICE response to ACCC action on misleading funeral advertising
"Funeral companies are on notice".
16 March 2021
Queenslanders lodge over 5,900 credit complaints since Royal Commission: CHOICE
Which Queensland postcodes have been most hurt by the banks?
16 March 2021
Employment, housing, debt "disaster" for South Australia without safe lending: CHOICE
Which South Australian postcodes have been most hurt by the banks?
16 March 2021
31,000 credit complaints since Banking Royal Commission: CHOICE
Data reveals postcodes flooded with complaints about loans as government plans to remove lending protections.
15 March 2021
CHOICE's top five consumer rights tips
Everything you need to know to exercise your rights under the Australian Consumer Law.
12 March 2021
"Recipe for economic disaster": Consumer groups slam senate report on lending laws
Consumer groups condemn Senate Inquiry Report, as vote looms on government's disastrous proposal to axe safe lending laws.
12 March 2021
Repeal of safe lending protections to be debated Monday
CHOICE CEO Alan Kirkland is available for comment.
4 March 2021
CHOICE testing reveals which hot cross buns are best
Coles hot cross buns receive top scores.
3 March 2021
CHOICE response to HBF returning COVID profits to members
Quotes attributable to CHOICE health insurance campaigner Dean Price.
3 March 2021
New CHOICE tests reveal safest trampoline: Springfree R79 scores 90%
Plus, our top trampoline safety tips.
26 February 2021
CHOICE welcomes passage of financial advice reforms
Consumer advocates welcome the federal government legislating four banking royal commission recommendations.
19 February 2021
Over 590, 000 Australians have relied on safe lending laws for justice
Consumer groups in Canberra to fight for safe lending laws.
15 February 2021
The worst fridge CHOICE has ever tested
Smeg fridge receives dismal score of 22%.
11 February 2021
CHOICE welcomes ACT's vote to ban bank marketing in schools
CHOICE calls on other states and territories to follow the ACT and Victoria's lead and stop banks from marketing to kids in schools.
4 February 2021
"The job is not yet done": Banking Royal Commission implementation
Consumer groups respond to the two-year anniversary of the Hayne banking royal commission final report's public release.
19 January 2021
Officeworks wins back-to-school battle: CHOICE
School basics on a budget.
18 January 2021
6 new playpens fail safety tests: CHOICE
Products sold by Kogan, Amazon, eBay pose safety risk to children.
31 December 2020
CHOICE tips to take charge of 2021
We show you how to save water, save money and buy smart in the new year.
25 December 2020
CHOICE survey reveals what Boxing Day shoppers are most excited to purchase this year
We surveyed Australia's most dedicated shoppers and asked them what was on their radar for Boxing Day this year.
21 December 2020
CHOICE response to announcement of new button battery mandatory safety standards
The introduction of long-awaited mandatory safety and information standards for button batteries.
16 December 2020
Big W tops the list for children's product recalls: CHOICE
Big W has had to recall 23 children's products since 2015.
15 December 2020
"Nothing more than marketing schemes": CHOICE on ASIC's review of school marketing programs
CHOICE calls on State and Territory Education Ministers to ditch Dollarmites.
11 December 2020
"Failed to protect consumers": CHOICE on ASIC's timeshare regulations
Consumer advocate says ASIC has failed to clean up the harmful timeshare industry.
11 December 2020
Banking royal commission laws are good news for super consumers
Super Consumers Australia welcomes laws passed by Parliament late yesterday that will enhance consumer protections in the superannuation market.
10 December 2020
Consumer groups on banking royal commission reforms
Consumer groups welcome new laws, but condemn moves to axe laws on safe lending.
10 December 2020
Super industry misleading Australians about their retirement needs: Super Consumers
Super Consumers Australia announces new, more accurate savings targets.
10 December 2020
The kitchen appliance that's your "Christmas secret weapon"
CHOICE experts share how to plan for Christmas Day.
8 December 2020
Aldi's fruit mince tart tops Christmas taste test
CHOICE blind taste test finds the top six festive pies and tarts.
4 December 2020
Don't waste your money on an extended warranty, warns CHOICE
Your rights in the lead up to Christmas and Boxing Day sales.
2 December 2020
Rip-off discount service targets seniors
CHOICE warns Australians against using 'Senior Advantage' service.
29 November 2020
CHOICE welcomes Victorian government's plans to end bank marketing in schools
Now other states and territories must follow Victoria's lead, says CHOICE CEO Alan Kirkland.
25 November 2020
CHOICE response to Minister Sukkar announcing better hand sanitiser regulation
CHOICE's Dean Price welcomes the announcement, calling it "a win for people power".
24 November 2020
Consumer groups sign open letter urging Senators to protect safe lending laws
125 organisations join together to oppose government's plan to axe safe lending laws.
10 November 2020
Floor cleaners – "perfume for your floor": CHOICE Shonkys
Floor cleaner brands sold at Coles and Bunnings perform worse than water in lab tests.
10 November 2020
Health survey sales tricks hurt older Australians: CHOICE Shonkys
Revitalife receives CHOICE Shonky award and ACCC complaint alleging multiple breaches of the law.
10 November 2020
InvoCare funerals are keeping grieving families in the dark: Shonkys 2020
The company behind White Lady Funerals and Simplicity Funerals is failing to display itemised prices outside NSW/ACT.
10 November 2020
Harvey Norman – "the finance industry's dirty secret": CHOICE Shonkys
Shonky credit cards sold in-store show why laws stopping a debt disaster must be kept.
10 November 2020
The air purifier that "doesn't really do anything": CHOICE Shonkys
Greentech's Pure Air 500 a "complete dud".
10 November 2020
Pathetic purifiers, Harvey Norman's credit card traps and cleaners worse than water: Shonkys 2020
"White Lady Funerals" parent company plays price tricks and the "health survey" that isn't what it seems.
5 November 2020
New research shows consumers worried about new online pricing practices
Data also shows 1 in 10 people using buy now, pay later (BNPL) products for basic expenses.
29 October 2020
Hand sanitiser labels "a confusing mess": CHOICE
CHOICE survey reveals 66% of Australians "don't know" or are wrong about which sanitisers are effective against COVID-19.
23 October 2020
CHOICE response to button battery death
"We're devastated to hear that another child has tragically passed away from ingesting a button battery."
6 October 2020
Consumer advocacy group Super Consumers Australia welcomes the 'Your Future, Your Super' reforms announced in the Federal Budget tonight.
1 October 2020
Lindt wins top spot in dark chocolate testing
CHOICE reviews 37 dark chocolates from brands including Cadbury, Lindt, and Nestlé.
30 September 2020
NIB's COVID actions "will hurt their customers": CHOICE
1 October shows customers which private health insurers will really support them in a crisis.
25 September 2020
Consumer groups slam move to remove responsible lending laws
Removing credit protections will cause harm to people and the economy.
24 September 2020
CHOICE comment on Westpac's AUSTRAC settlement
Quotes attributable to Alan Kirkland, CHOICE CEO.
24 September 2020
The bad value health insurance deals from the biggest health funds: CHOICE
CHOICE reveals the poor value for money health insurance policies from Medibank, Bupa, HBF, HCF and NIB.
17 September 2020
Healthy yoghurt pouches starting to appear on supermarket shelves
CHOICE review helps parents to navigate over 118 yoghurt pouches.
10 September 2020
CHOICE response to NAB's launch of no-interest credit card
Quotes attributable to CHOICE banking policy expert Patrick Veyret.
8 September 2020
Which supermarket is it cheapest to buy brands like Cadbury, Kleenex and Uncle Tobys from?
Brand name products are 20% cheaper, on average, at Aldi than Coles and Woolworths: CHOICE.
2 September 2020
Common supermarket sanitisers found to be safe: CHOICE
Consumer advocate calls for donations to expand testing program.
20 August 2020
Aldi scores top place in supermarket house brands testing: CHOICE
The supermarket's products came first in 6 out of 10 house brand categories.
18 August 2020
CHOICE response to APRA Quarterly Health Insurance Statistics (June 2020)
Quotes attributable to CHOICE health campaigner Dean Price.
12 August 2020
Tinder's secret pricing practices
A mystery shop conducted by CHOICE found a person can be charged up to five times as much as another for Tinder Plus, and the company won't tell you why.
29 July 2020
No evidence alcohol-free hand sanitisers effective against COVID-19: CHOICE
Alcohol-free hand sanitisers can kill common bacteria, but will not protect you from COVID-19.
22 July 2020
Medibank Private and Bupa have failed Australians during COVID-19: CHOICE
Private health insurers named and shamed for poor COVID-19 support.
16 July 2020
Hand sanitiser sold by major retailer fails spot-check test: CHOICE
Consumer advocate issues sanitiser safety warning and calls for community tips.
15 July 2020
Which strawberry jams hit the sweet spot?
CHOICE awards Beerenberg Australian Strawberry Jam top place.
12 July 2020
Raising private health premiums in October "disgraceful" and "cruel": CHOICE
CHOICE responds to private health COVID-19 mega profits.
8 July 2020
Banks announcement of further assistance for customers a timely relief: consumer groups
A statement from CHOICE, Financial Rights Legal Centre, Consumer Action Law Centre and Financial Counselling Australia.
2 July 2020
CHOICE to health insurers: "Hardship shouldn't be this hard"
Private health falls behind other industries when providing help to customers.
25 June 2020
CHOICE response to private health insurers backflip on returning members' money
Quotes attributable to CHOICE health campaigner Dean Price.
25 June 2020
ANZ fails COVID fairness scorecard: CHOICE
Big four banks need to do more to help people who are struggling.
24 June 2020
Coronavirus price gouging – what went wrong?
Over 1 in 3 Australians faced more expensive essentials at height of crisis.
23 June 2020
How to get the best deal on your health insurance: CHOICE
5 tips to get value for money.
15 June 2020
CHOICE response to "flushable wipes" ACCC case
Quotes attributable to Julia Steward, CHOICE consumer law expert.
14 June 2020
"Thank you" – New award recognises businesses helping customers
Australians thank businesses for COVID kindness with The Shinys.
11 June 2020
"Deeply unethical" price gouging should be illegal in a crisis
CHOICE calls for urgent price gouging legislation to protect Victorians in future crises.
10 June 2020
$6.3 billion stolen from the pockets of Australians by banks: CHOICE
Failure to pass interest rate cuts to credit card customers by the likes of ANZ, St George and Bendigo Bank has cost households $6.3 billion.
5 June 2020
Kogan, JB Hi-Fi, The Good Guys selling dud products during EOFYS.
27 May 2020
Price gouging in a crisis should be illegal: CHOICE to Qld Government
CHOICE and the Indigenous Consumer Action Network (ICAN) call for urgent legislation to protect Queenslanders.
19 May 2020
Junk Insurance: Financial Services Council acknowledges inappropriate insurance
Quotes attributable to Super Consumers Australia director Xavier O'Halloran.
19 May 2020
CHOICE response to APRA Quarterly Health Insurance Statistics (March 2020)
Quotes attributable to CHOICE health campaigner Dean Price.
19 May 2020
"Indefensible": CHOICE on exorbitant frequent flyer credit card rates
Consumer advocate calls on banks to drop interest rates on frequent flyer credit cards.
14 May 2020
CHOICE to NSW Government: "Act on price gouging now"
Consumer advocate proposes legislation to protect people in New South Wales from being gouged in a crisis.
8 May 2020
CHOICE response to banking royal commission response deferral
CHOICE response to the Treasurer's announcement of a six-month deferral of banking royal commission reforms.
6 May 2020
Kindness during COVID-19 should be recognised: CHOICE
Consumer advocate calls for nominations of good business behaviour during COVID-19.
5 May 2020
Air purifiers are not the solution to keeping your home COVID-19 free: CHOICE
Consumer advocate commissioned new Australian testing, finding some models to be particularly poor performers.
30 April 2020
"It felt so unfinished" – funerals during COVID-19
Families share their experiences as consumer advocate CHOICE gives guidance on your rights.
26 April 2020
Worried about coronavirus power bill shock? CHOICE experts offer their tips
The classic "door snake" still a cheap and effective tool.
24 April 2020
85% of portacots fail CHOICE safety tests
Results reveal 17 of 20 portacots tested by CHOICE pose a risk to the health of your child.
23 April 2020
"Private health is still not worth it for many Australians": CHOICE
As elective surgeries slowly return, consumer advocate says Australians should demand value.
22 April 2020
"Banks need to go further on their coronavirus response": CHOICE
Consumer advocate calls on banks to adopt five urgent actions.
8 April 2020
Early access a "last resort" retirement advocates say
Super Consumers Australia, Council On The Ageing (COTA) Australia and CHOICE are urging people to exhaust all other options before dipping into their super.
7 April 2020
"Health funds should stop charging people for services they cant get": CHOICE
COVID-19 crisis means health insurance benefits will be at least 50% less. CHOICE calls for insurers to reduce premiums by 50%.
31 March 2020
"Penalties for not taking up private health cover must be suspended": CHOICE
Consumer advocate says Lifetime Health Cover Loading should be suspended in light of COVID-19 financial pressures.
26 March 2020
Frontline workers face life insurance claims denials
Five super funds continue to hit new members with pandemic exclusions.
26 March 2020
"Health funds should scrap their 1 April premium increases": CHOICE
COVID-19 crisis means Australians need relief from private health premiums urgently.
20 March 2020
Major retailers exploiting COVID-19 with "panic marketing": CHOICE
Rivers, Millers, Noni B and others engage in "disgraceful marketing tactics."
15 March 2020
Over 50% of Australians confident in their consumer rights: 60 years of CHOICE
CHOICE opens doors for special tours and releases the CHOICE Consumer Rights Guide for 2020.
10 March 2020
Test results show 2 out of 3 convertible tricycle strollers failed safety standards: CHOICE
Unsafe convertible tricycles highlight need for stronger product safety laws.
10 March 2020
"Time running out to avoid health insurance rip-offs": CHOICE
Private health insurance tops CHOICE Consumer Pulse cost concerns again.
4 March 2020
Which hot cross bun is the best?
CHOICE gives Bakers Delight top score for their hot cross buns.
2 March 2020
Consumer Credit Legal Service (WA), CHOICE, Consumer Action Law Centre, Financial Counselling Australia, Financial Rights Legal Centre and Super Consumers Australia have today published policy submissions that respond to 22 of the royal commission's 76 recommendations.
26 February 2020
Time to end fire insurance confusion: CHOICE
Over 35,000 Australians ask the federal government to fix fire and disaster insurance definitions.
18 February 2020
CHOICE response to APRA Quarterly Health Insurance Statistics (December 2019)
Quotes attributable to CHOICE health campaigner Dean Price.
14 February 2020
Not FAR enough: "Banking executives must be held accountable for how they treat their customers"
CHOICE calls for fairness to be embedded into the proposed Financial Accountability Regime (FAR).
14 February 2020
CHOICE calls for stronger ticket resale protections
The government's new ticket Information Standard is a good start, but could go further.
13 February 2020
Inclined sleepers: A tragedy waiting to happen in our homes
73 infant deaths linked to inclined sleepers in the US reinforces need for stronger product safety laws in Australia.
6 February 2020
Consumer advocates welcome Act implementing three key banking royal commission recommendations
Today the government passed the first omnibus bill in the wake of the banking royal commission, which consumer advocates say will help address long-standing problems with unfair insurance contracts, funeral expenses policies and mortgage broking.
6 February 2020
Major insurers failing Australians with confusing "fire" cover: CHOICE
Over 70% of home and contents policies analysed by CHOICE have confusing, unfair or unclear "fire" definitions.
6 February 2020
"An important day for borrowers"
CHOICE welcomes the federal government's passage of the mortgage broking best interests duty.
21 January 2020
Big W loses top place.
18 January 2020
Unhealthy confusion with bundled health insurance: CHOICE
CHOICE alleges deceptive pricing and forced bundling from GMHBA
1 January 2020
CHOICE tips to take charge of 2020
CHOICE experts share the top five things you can do to start the year right.
Note on historical links: CHOICE's file sharing service Dropbox has discontinued the feature we've used to deliver media assets. This means media releases from 2019–2020 may have broken links to media assets. Click here to access and download backups of these assets.