The laws that would remove safe lending protections are stuck in the Senate thanks to CHOICE supporters and not-for-profit allies persuading cross-bench Senators to protect consumers. 

Super Consumers Australia helped the “Your Super, Your Future” reforms pass parliament. They’ll save an estimated $17.9 bn over 10 years by ending costly duplicate accounts, getting rid of poor-performing funds and making it easier for people to find better options via a new comparison tool.

Last year a CHOICE member tipped us off to dodgy hand sanitiser being sold by Mosaic Brands. After our tests revealed the label was misleading, Mosaic was fined $630,000 for selling hand sanitiser without enough alcohol and will refund customers. 

Thanks to community pressure, all major Australian home and contents insurers with previously bad definitions of fire have made or committed to making their definitions fairer.

Two new jurisdictions will end school marketing schemes like Dollarmites. Now it’s time for other states and territories to step up and end programs targeted at Australian kids.

Propel Funeral Partners was issued an infringement notice by the ACCC for making false and misleading claims about the "local and independent" ownership. The fine comes after CHOICE discovered instances of misinformation and poor transparency in the sector. 

When CHOICE lab tests found some Hitachi fridges used more energy than claimed, the regulator forced the company to hand customers back $174 to reflect the extra cost of using the product.

The government passed more banking royal commission recommendation into law, requiring advisers to provide annual forward-looking statements to customers to prevent another fees-for-no-service scandal.

A huge step forward for our product safety campaign. New regulations for products containing button batteries will help reduce the serious risk that these small but dangerous items pose to young children.

The Victorian government announces it will end school marketing schemes like Dollarmites. Instead, students will participate in school-led programs designed to improve financial literacy. 

Thanks to pressure from over 26,000 CHOICE supporters, the government introduces new requirements for hand sanitiser labels, like including the percentage of alcohol on every bottle.

After a Shonky Award for failing to display upfront funeral prices, InvoCare (White Lady and Simplicity Funerals) publishes its price lists online for each state and territory.

Following pressure from Super Consumers, four funds agreed to remove or greatly reduce the impact of junk insurance.

Nib and Medibank publish their hardship arrangements after pressure from CHOICE, making it easier for you to understand what help you can receive.

Following ongoing pressure from Super Consumers, insurers promise not to rely on junk TPD terms that exclude people who are unemployed or working limited hours.

ASIC releases guidance to finalise new rules requiring brokers to act in the best interests of customers. It has no loopholes or "safe harbours", reflecting what CHOICE was calling for.

Following the results of our rigorous product testing, the ACCC recalls the Q Play Rito Folding Trike for not complying with mandatory safety standards.

Thanks to our tenacious investigative journalism, InvoCare permanently drops its unfair late administration fees.

NSW commits to "name and shame" companies that put up prices on essentials during the pandemic – now we're pushing all states to do more. 

Super Consumers call on all funds to drop pandemic exclusions from insurance policies, and within a week all but one comply. The holdout follows a month later.