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  • September 2020

    Multiple super funds agree to dump junk insurance

    Following pressure from Super Consumers, four funds agreed to remove or greatly reduce the impact of junk insurance.

  • July 2020

    Health insurers publish hardship policies

    Nib and Medibank published their hardship arrangements after pressure from CHOICE, making it easier for you to understand what help you can receive.

  • July 2020

    Insurers pause junk cover in super until 2021

    Following ongoing pressure from Super Consumers, insurers promised not to rely on junk TPD terms that exclude people who are unemployed or working limited hours.

  • June 2020

    Strong mortgage broker rules released

    ASIC released guidance to finalise new rules requiring brokers to act in the best interests of customers. It has no loopholes or "safe harbours", reflecting what CHOICE was calling for.

  • May 2020

    ACCC recalls unsafe folding trike

    Following the results of our rigorous product testing, the ACCC recalled the Q Play Rito Folding Trike for not complying with mandatory safety standards.

  • April 2020

    Invocare funerals drops dodgy fees

    Thanks to our tenacious investigative journalism, Invocare permanently dropped its unfair late administration fees.

  • April 2020

    NSW first to act on price gouging

    NSW committed to "name and shame" companies that put up prices on essentials during the pandemic – now we're pushing all states to do more

  • March 2020

    No pandemic exclusions in superannuation

    Super Consumers called on all funds to drop pandemic exclusions from insurance policies, and within a week all but one complied. The holdout followed a month later.

  • March 2020

    Health funds drop price increases 

    Most health funds agreed to delay or drop price increases after we called for fairer pricing during COVID-19.

  • February 2020

    Mortgage brokers must act in your best interest

    New laws were passed to hold brokers accountable after years of pressure – from us – and scandals – from them.

  • FEBRUARY 2020

    Unfair insurance terms now illegal

    A win that was decades in the making. More than 20,000 people signed our petition to the Treasurer to get this reform over the line.

  • December 2019

    Financial advice: No more fees for no service

    New laws closed a loophole, ending ‘trailing’ commissions to financial advisers. Instead of your adviser being paid fees for no reason, the money will stay in your pocket.

  • December 2019 

    Fairer ticketing laws in sight

    After years of pressure, the government released draft laws to stop companies like Viagogo scamming you when you buy tickets online. 

  • August 2019

    New consumer right to data

    The Consumer Data Right Law passed, giving you more control over the data companies hold about you and letting you share it securely so you can switch services more easily.

  • August 2019

    Added sugar to be called out on labels

    Health Ministers agreed to expose sneaky added sugar with clearer labelling on packaged foods.

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