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Fears ticket scalping will surge post-lockdown as laws fail to rein in Viagogo

Despite anti-scalping legislation in most states, the ticket reseller is still up to its old tricks.


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  • october 2021

    Commonwealth Bank drops Dollarmites

    The Commonwealth Bank has announced they will no longer run its dodgy school marketing scheme the Dollarmites. This comes off the back of four states and territories banning bank-run school marketing schemes.

  • October 2021

    Private health funds return COVID profits

    The big five private health insurers have announced that they will give consumers refunds for profits accrued while services couldn’t be accessed. 

  • september 2021

    Refunds for landlord insurer ‘robodebt’

    Chubb and GIO Insurance each dropped claims against renters for damage they didn’t cause, after CHOICE investigations revealed unfairness in the landlord insurance market. Now the pressure is on for industry wide reform. 

  • september 2021

    Funeral company pays penalty for misleading fees

    The ACCC continues to stamp out unfair fees in the funeral sector, penalising Alex Gow Funerals for allegedly misleading consumers on funeral pricing. 

  • august 2021

    Mamakiddies Happy Dino Portable Travel Cot recalled

    CHOICE testing discovered this portacot possessed suffocation, strangulation and fall limb entrapment risks. The product has now been recalled, meaning it can no longer be sold in shops, online or in secondary markets. 

  • JULY 2021

    CHOICE calls for seven solutions to travel chaos

    Landmark CHOICE report calls for seven sensible changes to travel regulations in Australia, putting the power back into the hands of consumers. The solutions were welcomed by Rex airlines and independent politicians.

  • JUNE 2021

    Safe lending saved (for now)

    The laws that would remove safe lending protections are stuck in the Senate thanks to CHOICE supporters and not-for-profit allies persuading cross-bench Senators to protect consumers. 

  • JUNE 2021

    Super reforms to secure your future

    Super Consumers Australia helped the “Your Super, Your Future” reforms pass parliament. They’ll save an estimated $17.9 bn over 10 years by ending costly duplicate accounts, getting rid of poor-performing funds and making it easier for people to find better options via a new comparison tool.

  • MAY 2021

    Mosaic fined for selling dud sanitiser

    Last year a CHOICE member tipped us off to dodgy hand sanitiser being sold by Mosaic Brands. After our tests revealed the label was misleading, Mosaic was fined $630,000 for selling hand sanitiser without enough alcohol and will refund customers. 

  • april 2021

    Win for fair fire definitions 

    Thanks to community pressure, all major Australian home and contents insurers with previously bad definitions of fire have made or committed to making their definitions fairer.

  • april 2021

    QLD and ACT ban Dollarmites 

    Two new jurisdictions will end school marketing schemes like Dollarmites. Now it’s time for other states and territories to step up and end programs targeted at Australian kids.

  • March 2021

    Funeral company fined 

    Propel Funeral Partners was issued an infringement notice by the ACCC for making false and misleading claims about the "local and independent" ownership. The fine comes after CHOICE discovered instances of misinformation and poor transparency in the sector. 

  • MARCH 2021

    Hitachi customers awarded cash back

    When CHOICE lab tests found some Hitachi fridges used more energy than claimed, the regulator forced the company to hand customers back $174 to reflect the extra cost of using the product.

  • March 2021

    Better banking rules pass 

    The government passed more banking royal commission recommendation into law, requiring advisers to provide annual forward-looking statements to customers to prevent another fees-for-no-service scandal.

  • December 2020

    Mandatory standards for button batteries

    A huge step forward for our product safety campaign. New regulations for products containing button batteries will help reduce the serious risk that these small but dangerous items pose to young children.

  • November 2020

    Victoria bans bank marketing in schools

    The Victorian government announces it will end school marketing schemes like Dollarmites. Instead, students will participate in school-led programs designed to improve financial literacy. 

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