cost of living
What's the cheapest way to heat your home this winter?
We'll explain how to keep your electricity costs down, regardless of how you heat your home.
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BOQ exchange rate margin costs customer thousands
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Finfluencers and your super
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Cost of living
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Are your online groceries priced correctly?
We look at IGA, FoodWorks and Harris Farm Markets to see how compliant they are with unit pricing requirements. -
Our 30 top money-saving tips
With the cost of living on the rise, find out how you can soften the blow to your hip pocket with our expert tips to save money. -
The groceries shrinking and getting more expensive in 2022
When it comes to choosing a product, size matters – so watch out for shrinking packet sizes, coming to a store near you. -
5 reasons you should buy a slow cooker
Why it's one of our favourite kitchen appliances. -
How to save money on car insurance
Pay less for car insurance with our expert tips.
Save at the supermarket. See what topped our tests.
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Consumers and data
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Op-ed: Just how much does Airbnb need to know?
Companies such as Airbnb should be collecting only the information they need to provide their service – nothing more. -
How to make sense of a privacy policy
Privacy policies are lengthy and often full of jargon, so just what should you look out for? -
Strengthening the ACL to protect consumers online
A ban on unfair trading would make the digital market fairer for all Australians. -
Why we need better oversight of targeted online advertising
Researchers are shining a light on Facebook's dark ads. -
Is Airbnb using an algorithm to ban users from the platform?
Airbnb may be using automated decision-making to leave some users out in the cold.
Making change together
How you've helped us make things fairer for Australians
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november 2021
New rights for NSW travellers
NSW introduces a minimum information standard to help people better understand what will happen if their trip is cancelled. It is the first state to act on the cancellation chaos caused by COVID-19.
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OCTober 2021
Timeshare taken to task
Troubled company Ultiqa faces court for allegedly breaching financial advice laws following a 2017 complaint from CHOICE. The timeshare industry is now on notice: to clean up harmful sales practices or risk more legal action.
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october 2021
Commonwealth Bank drops Dollarmites
The CBA announces it will no longer run dodgy school marketing scheme the Dollarmites. This comes off the back of 4 states and territories banning bank-run school marketing schemes.
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October 2021
Private health funds return COVID profits
The big 5 health insurers announce they will give refunds for profits made while customers couldn't access health services.
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september 2021
Refunds for landlord insurer ‘robodebt’
Chubb and GIO Insurance drop claims against renters for damage they didn’t cause. This comes after CHOICE reveals unfairness in the landlord insurance market. Now the pressure is on for industry-wide reform.
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september 2021
Funeral company pays penalty for misleading fees
The ACCC continues to stamp out unfair fees in the funeral sector, penalising Alex Gow Funerals for allegedly misleading consumers on funeral pricing.
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august 2021
Mamakiddies Happy Dino Portable Travel Cot recalled
CHOICE testing discovers the portacot has suffocation, strangulation and limb-entrapment risks. The product is recalled, meaning it can no longer be sold in shops, online or in secondary markets.
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JULY 2021
CHOICE calls for seven solutions to travel chaos
A landmark CHOICE report calls for 7 sensible changes to Australian travel regulations, putting the power back into the hands of consumers. The solutions are welcomed by Rex airlines and independent politicians.
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JUNE 2021
Safe lending saved (for now)
The laws that would remove safe lending protections are stuck in the Senate thanks to CHOICE supporters and not-for-profit allies persuading cross-bench Senators to protect consumers.
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JUNE 2021
Super reforms to secure your future
Super Consumers Australia helped the “Your Super, Your Future” reforms pass parliament. They’ll save an estimated $17.9 bn over 10 years by ending costly duplicate accounts, getting rid of poor-performing funds and making it easier for people to find better options via a new comparison tool.
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MAY 2021
Mosaic fined for selling dud sanitiser
Last year a CHOICE member tipped us off to dodgy hand sanitiser being sold by Mosaic Brands. After our tests revealed the label was misleading, Mosaic was fined $630,000 for selling hand sanitiser without enough alcohol and will refund customers.
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april 2021
Win for fair fire definitions
Thanks to community pressure, all major Australian home and contents insurers with previously bad definitions of fire have made or committed to making their definitions fairer.
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april 2021
QLD and ACT ban Dollarmites
Two new jurisdictions will end school marketing schemes like Dollarmites. Now it’s time for other states and territories to step up and end programs targeted at Australian kids.
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March 2021
Funeral company fined
Propel Funeral Partners was issued an infringement notice by the ACCC for making false and misleading claims about the "local and independent" ownership. The fine comes after CHOICE discovered instances of misinformation and poor transparency in the sector.
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MARCH 2021
Hitachi customers awarded cash back
When CHOICE lab tests found some Hitachi fridges used more energy than claimed, the regulator forced the company to hand customers back $174 to reflect the extra cost of using the product.
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March 2021
Better banking rules pass
The government passed more banking royal commission recommendation into law, requiring advisers to provide annual forward-looking statements to customers to prevent another fees-for-no-service scandal.
Latest stories
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How to buy the comfiest pillow
Foam, latex, down, or polyester? We analyse the best filling for back, side and stomach sleepers. -
How we test pillows
Our experts conduct several tests to evaluate the support and durability of pillows. -
How to buy the best solar panels for your home
What you need to know before you install. -
How to customise Windows with PowerToys
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Should you buy the Aldi Stirling Thermo Cooker?
Aldi's budget all-in-one thermal cooker sold for just $249. Can it rival the pricier Thermomix?
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