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Poor-value policies from the big funds

We reveal the bad deals from Medibank, Bupa, HCF, HBF and NIB.

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CHOICE slams government wind-back of lending laws

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Health insurance premiums are going up on 1 October

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Help us expose more dodgy hand sanitisers

In July we discovered a hand sanitiser that was only 23% alcohol and ineffective against COVID-19. Now we want to ensure other sanitisers aren't putting people at risk.  

Every lab test costs $730. Can you chip in to help us test more samples and keep our community safe?

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Making change together

How you've helped us make things fairer for Australians.

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  • MAY 2020

    ACCC recalls unsafe folding trike

    Following the results of our rigorous product testing, the ACCC recalled the Q Play Rito Folding Trike for not complying with mandatory safety standards.

  • APRIL 2020

    Invocare funerals drops dodgy fees

    Thanks to our tenacious investigative journalism, Invocare permanently dropped its unfair late administration fees.

  • april 2020

    NSW first to act on price gouging

    NSW committed to“name and shame” companies that put up prices on essentials during the pandemic – now we’re pushing all states to do more

  • March 2020

    Health funds drop price increases 

    Most health funds agreed to delay or drop price increases after we called for fairer pricing during COVID-19.

  • February 2020

    Mortgage brokers must act in your best interest

    New laws were passed to hold brokers accountable after years of pressure – from us – and scandals – from them.

  • FEBRUARY 2020

    Unfair insurance terms now illegal

    A win that was decades in the making. More than 20,000 people signed our petition to the Treasurer to get this reform over the line.

  • December 2019

    Financial advice: No more fees for no service

    New laws closed a loophole, ending ‘trailing’ commissions to financial advisers. Instead of your adviser being paid fees for no reason, the money will stay in your pocket.

  • December 2019 

    Fairer ticketing laws in sight

    After years of pressure, the government released draft laws to stop companies like Viagogo scamming you when you buy tickets online. 

  • August 2019

    New consumer right to data

    The Consumer Data Right Law passed, giving you more control over the data companies hold about you and letting you share it securely so you can switch services more easily.

  • August 2019

    Added sugar to be called out on labels

    Health Ministers agreed to expose sneaky added sugar with clearer labelling on packaged foods.

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