SAVE SAFE LENDING LAWS
'Block this harmful plan'
Consumer groups issue an open letter calling on parliamentarians to protect safe lending laws.
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Open letter to Parliament: Save safe lending
Right now the federal government is rushing through plans to axe safe lending laws.
Read our open letter and join 125 organisations and thousands of people calling on Australian Parliamentarians to make lending fairer.
Products to avoid
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The coffee machines that rate lowest
Avoid costly mistakes and bad quality cuppas with our experts' guide. -
The fridges that flunked our tests
Be wary of these very poor performers from Smeg, Ikea and Beko. -
Reverse-cycle air conditioners to avoid
Shopping for a new unit this summer? These models scored lowest for cooling efficiency. -
The TV models to miss
These units scored lowest in our lab tests. -
Stick vacuums to skip
Want clean floors and carpets? Steer clear of these suckers.
Shonky award winners
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GreenTech air purifiers
Its PureAir 500 model scored a not-so-pure 19% in our lab tests. -
Harvey Norman
The retailer teamed up with Latitude Finance to sell sky-high interest credit cards. -
Floor cleaners
Our testers found most wash worse than water. -
Revitalife's sneaky sales scheme
The company targets older Australians by using a "health survey" to sell expensive electric beds. -
InvoCare funerals
We call out Australia's largest funeral operator for unfair and unclear pricing.
Making change together
How you've helped us make things fairer for Australians.
Learn more-
September 2020
Multiple super funds agree to dump junk insurance
Following pressure from Super Consumers, four funds agreed to remove or greatly reduce the impact of junk insurance.
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July 2020
Health insurers publish hardship policies
Nib and Medibank published their hardship arrangements after pressure from CHOICE, making it easier for you to understand what help you can receive.
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July 2020
Insurers pause junk cover in super until 2021
Following ongoing pressure from Super Consumers, insurers promised not to rely on junk TPD terms that exclude people who are unemployed or working limited hours.
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June 2020
Strong mortgage broker rules released
ASIC released guidance to finalise new rules requiring brokers to act in the best interests of customers. It has no loopholes or "safe harbours", reflecting what CHOICE was calling for.
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May 2020
ACCC recalls unsafe folding trike
Following the results of our rigorous product testing, the ACCC recalled the Q Play Rito Folding Trike for not complying with mandatory safety standards.
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April 2020
Invocare funerals drops dodgy fees
Thanks to our tenacious investigative journalism, Invocare permanently dropped its unfair late administration fees.
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April 2020
NSW first to act on price gouging
NSW committed to "name and shame" companies that put up prices on essentials during the pandemic – now we're pushing all states to do more.
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March 2020
No pandemic exclusions in superannuation
Super Consumers called on all funds to drop pandemic exclusions from insurance policies, and within a week all but one complied. The holdout followed a month later.
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March 2020
Health funds drop price increases
Most health funds agreed to delay or drop price increases after we called for fairer pricing during COVID-19.
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February 2020
Mortgage brokers must act in your best interest
New laws were passed to hold brokers accountable after years of pressure – from us – and scandals – from them.
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FEBRUARY 2020
Unfair insurance terms now illegal
A win that was decades in the making. More than 20,000 people signed our petition to the Treasurer to get this reform over the line.
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December 2019
Financial advice: No more fees for no service
New laws closed a loophole, ending ‘trailing’ commissions to financial advisers. Instead of your adviser being paid fees for no reason, the money will stay in your pocket.
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December 2019
Fairer ticketing laws in sight
After years of pressure, the government released draft laws to stop companies like Viagogo scamming you when you buy tickets online.
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August 2019
New consumer right to data
The Consumer Data Right Law passed, giving you more control over the data companies hold about you and letting you share it securely so you can switch services more easily.
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August 2019
Added sugar to be called out on labels
Health Ministers agreed to expose sneaky added sugar with clearer labelling on packaged foods.
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The cheapest Basic health insurance policies to save on tax
These AHM (Medibank), HCF, Westfund and Health.com.au policies will save you money, but don't rely on them for health cover.
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