health insurance
Poor-value policies from the big funds
We reveal the bad deals from Medibank, Bupa, HCF, HBF and NIB.
consumer advocacy
CHOICE slams government wind-back of lending laws
don't buy
Coffee machines to avoid
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Babies and kids
Cots -
Electronics and technology
TVs -
Babies and kids
Cot mattresses -
Electronics and technology
Portable storage -
Electronics and technology
Personal alarms -
Home and living
Home espresso coffee machines -
Electronics and technology
Smartphones -
Electronics and technology
Wireless routers
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Health insurance premiums are going up on 1 October
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Take action
Help us expose more dodgy hand sanitisers
In July we discovered a hand sanitiser that was only 23% alcohol and ineffective against COVID-19. Now we want to ensure other sanitisers aren't putting people at risk.
Every lab test costs $730. Can you chip in to help us test more samples and keep our community safe?
Spring cleaning
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Dishwasher models to avoid
We dish the dirt on the poorest performers in our latest lab test. -
Which washing detergent cleans best?
Our expert testers reveal which brands to buy and which to avoid for top and front loaders. -
Best and worst dishwasher detergents
Our experts put Finish, Koh, Earth Choice, EcoStore, Aldi and more to the test. -
Should you buy a Dyson vacuum?
We find out if they're worth the high price and the hype. -
How to clean for COVID-19 at home
How to clean for COVID-19 at home – what to clean and how to clean it.
Making change together
How you've helped us make things fairer for Australians.
Learn more-
MAY 2020
ACCC recalls unsafe folding trike
Following the results of our rigorous product testing, the ACCC recalled the Q Play Rito Folding Trike for not complying with mandatory safety standards.
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APRIL 2020
Invocare funerals drops dodgy fees
Thanks to our tenacious investigative journalism, Invocare permanently dropped its unfair late administration fees.
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april 2020
NSW first to act on price gouging
NSW committed to“name and shame” companies that put up prices on essentials during the pandemic – now we’re pushing all states to do more.
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March 2020
Health funds drop price increases
Most health funds agreed to delay or drop price increases after we called for fairer pricing during COVID-19.
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February 2020
Mortgage brokers must act in your best interest
New laws were passed to hold brokers accountable after years of pressure – from us – and scandals – from them.
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FEBRUARY 2020
Unfair insurance terms now illegal
A win that was decades in the making. More than 20,000 people signed our petition to the Treasurer to get this reform over the line.
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December 2019
Financial advice: No more fees for no service
New laws closed a loophole, ending ‘trailing’ commissions to financial advisers. Instead of your adviser being paid fees for no reason, the money will stay in your pocket.
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December 2019
Fairer ticketing laws in sight
After years of pressure, the government released draft laws to stop companies like Viagogo scamming you when you buy tickets online.
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August 2019
New consumer right to data
The Consumer Data Right Law passed, giving you more control over the data companies hold about you and letting you share it securely so you can switch services more easily.
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August 2019
Added sugar to be called out on labels
Health Ministers agreed to expose sneaky added sugar with clearer labelling on packaged foods.
Latest stories
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Cot safety is improving, gradually
Cots are getting safer, but 4 out of 12 models still failed our latest safety tests. -
Private health premiums to increase in October
A six-month price freeze is coming to an end. -
Benchtop dishwashers: pros, cons and need-to-knows
These compact dishwashers are good for rental properties and small spaces -
Are insurers profiting from JobKeeper payments to claimants?
Does the stimulus payment count as income for those making an income protection claim through their super? -
Guide to direct debits
We look at the pros and cons of direct debits and how to manage the risks involved.
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