Thanks to community pressure, all major Australian home and contents insurers with previously bad definitions of fire have made or committed to making their definitions fairer.

Two new jurisdictions will end school marketing schemes like Dollarmites. Now it’s time for other states and territories to step up and end programs targeted at Australian kids.

Propel Funeral Partners was issued an infringement notice by the ACCC for making false and misleading claims about the "local and independent" ownership. The fine comes after CHOICE discovered instances of misinformation and poor transparency in the sector. 

The government passed more banking royal commission recommendation into law, requiring advisers to provide annual forward-looking statements to customers to prevent another fees-for-no-service scandal.

A huge step forward for our product safety campaign. New regulations for products containing button batteries will help reduce the serious risk that these small but dangerous items pose to young children.

The Victorian government announces it will end school marketing schemes like Dollarmites. Instead, students will participate in school-led programs designed to improve financial literacy. 

Thanks to pressure from over 26,000 CHOICE supporters, the government introduces new requirements for hand sanitiser labels, like including the percentage of alcohol on every bottle.

After a Shonky Award for failing to display upfront funeral prices, InvoCare (White Lady and Simplicity Funerals) publishes its price lists online for each state and territory.

Following pressure from Super Consumers, four funds agreed to remove or greatly reduce the impact of junk insurance.

Nib and Medibank publish their hardship arrangements after pressure from CHOICE, making it easier for you to understand what help you can receive.

Following ongoing pressure from Super Consumers, insurers promise not to rely on junk TPD terms that exclude people who are unemployed or working limited hours.

ASIC releases guidance to finalise new rules requiring brokers to act in the best interests of customers. It has no loopholes or "safe harbours", reflecting what CHOICE was calling for.

Following the results of our rigorous product testing, the ACCC recalls the Q Play Rito Folding Trike for not complying with mandatory safety standards.

Thanks to our tenacious investigative journalism, InvoCare permanently drops its unfair late administration fees.

NSW commits to "name and shame" companies that put up prices on essentials during the pandemic – now we're pushing all states to do more. 

Super Consumers call on all funds to drop pandemic exclusions from insurance policies, and within a week all but one comply. The holdout follows a month later.

Most health funds agree to delay or drop price increases after we called for fairer pricing during COVID-19.

New laws pass to hold brokers accountable after years of pressure (from us) and scandals (from them).

A win that was decades in the making. More than 20,000 people signed our petition to the Treasurer to get this reform over the line.