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Survey
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Water efficient products in Australia
Water rating labels on appliances are designed to tell you which products are best for the environment (and your wallet).
With the government currently reviewing this labelling scheme, will you share your thoughts on water efficiency in our survey to help us suggest ways it can be improved?
Current campaigns
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Demand upfront funeral prices
Join the fight for price transparency and greater protections for grieving families by emailing your consumer affairs minister now. -
Travel cancellations due to COVID-19
We're investigating the state of refund rights in Australia when your travel arrangements are delayed or cancelled. Take our survey now. -
A win for hand sanitiser labelling
The government has announced new hand sanitiser regulations which require companies to clearly label the percentage of alcohol their products contain. -
Share your story
Have you ever felt pressured to take on excessive credit card debt, personal loan debt, or an expensive mortgage? -
Defend safe lending protections
Read our open letter and join 125 organisations calling on Australian Parliamentarians to make lending fairer. -
Stronger product safety laws
The things we buy shouldn't put us or our families at risk. Urge the government to introduce laws to ensure products sold in Australia are safe. -
Fairer banking and finance
Call on the banks to implement four measures to ensure people are treated fairly throughout the COVID-19 pandemic. -
Safer insurance during bushfires
It shouldn't be left to insurance companies to define words like 'fire'. Call on Treasurer Josh Frydenberg to implement a standard definition for natural disasters. -
Survey: Help us make a difference
What issues should CHOICE campaign for change on? Have your say and help us make change on the issues that matter.
What we do
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Policy submissions
View our most recent policy submissions, reports and public complaints.
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Know your rights
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Take action
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Open letter to Parliament: Save safe lending laws
Right now the federal government is rushing through plans to axe safe lending laws – essential consumer protections that prevent the kinds of predatory lending practices we saw during the global financial crisis and banking royal commission.
Read our open letter and join 125 organisations and thousands of people calling on Australian Parliamentarians to make lending fairer.
Related content
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23 Feb 2021
5 things you need to know about private health insurance in Australia
With prices set to rise on 1 April, here's what you should consider before signing up for a higher premium. -
22 Feb 2021
Why safe lending laws are too important to lose
The government has proposed axing lending laws that protect every Australian – here's why we can't let that happen. -
16 Feb 2021
How to choose the best health insurance for seniors
Our guide to getting the right cover for your needs and budget. -
12 Feb 2021
Private health premiums to increase in April
The lowest increase in 20 years is still above the rate of inflation -
10 Feb 2021
How to choose the best health insurance for single-parent families
Tips to help you choose the best-value cover for your family and compare offers from Medibank, Bupa, HCF, HBF, NIB and more. -
10 Feb 2021
How to find the best health insurance for families
Get useful tips and compare policies from Medibank, Bupa, HCF, HBF, NIB and more to find the best deal. -
10 Feb 2021
How to find the best health insurance for young and healthy singles and couples
Eager for extras or just want to avoid tax? Here's our guide to shopping for the best cover. -
28 Jan 2021
What do I do if my new car turns out to be a lemon?
We explain your rights if something goes wrong with your new car. -
22 Dec 2020
Unexpectedly dangerous products that are injuring kids
These seemingly harmless products found in most Australian homes can pose a serious risk to children. -
21 Dec 2020
How to shop safely at the supermarket during the COVID-19 outbreak
Steps you can take to ensure everyone's shopping experience is a safe one. -
17 Dec 2020
White Knight hand sanitiser recalled by ACCC
CHOICE investigation: Our third test of hand sanitisers showed most had the required alcohol content, but one has now been recalled. -
9 Dec 2020
How to buy the safest toys for babies and kids
With a bit of knowledge and common sense you can avoid dodgy products. -
4 Dec 2020
Australia's weak product safety laws
Businesses are not legally required to ensure the products they sell are safe. -
1 Dec 2020
Rights to a refund at Christmas
What can you do if your Christmas gift turns out to be a dud? -
3 Nov 2020
The hidden dangers of button batteries
Another child has tragically died after swallowing a button battery and many others are injured each week – so why are they so accessible? -
2 Nov 2020
The wave of debt that could soon engulf many Australians
The federal government plans to remove responsible lending obligations from credit providers – at a painful cost to borrowers. -
30 Oct 2020
Rather than recalling unsafe products, why not ensure they're safe in the first place?
Businesses, not consumers, should be responsible for managing product safety risks -
28 Oct 2020
Hand sanitiser labels need a clean up
There's nothing to stop companies selling dodgy hand sanitiser in Australia – even during a pandemic -
6 Oct 2020
How much are you getting for your money? Unit pricing will tell you
Unit pricing in big supermarkets became mandatory in 2009, but there’s still a way to go to make it really work for consumers. -
30 Sep 2020
Do you know which country your food comes from?
Australia's country of origin labelling system is currently under review. We're pushing for some key improvements. -
24 Sep 2020
Cot safety is improving, gradually
Cots are getting safer, but 4 out of 12 models still failed our latest safety tests. -
17 Sep 2020
5 steps to better, cheaper health insurance cover
Review your health insurance policy and save money. -
17 Sep 2020
Save up to $932 by switching health insurance
Save money, time and confusion with our expert advice and policy comparison tool. -
10 Sep 2020
Timeshare scheme with no contract and no way out
Operator Classic Holidays says the Matchams are stuck in the scheme until 2084, but there are no documents to prove it. -
31 Aug 2020
Ethical super: Where is your money invested?
In part four of our ethical super series, we dig into how ethical funds and options invest. -
26 Aug 2020
5 product safety battles we're still fighting
CHOICE is still pushing for reforms on these five issues to protect consumers against unsafe products. -
21 Aug 2020
Op-ed: Time for super fund freedom
Everyone should be able to choose their own fund, says the director of Super Consumers Australia. -
17 Aug 2020
Predatory lender Cigno faces second ASIC intervention
ASIC used its intervention powers to ban Cigno's lending model last year. Now it's looking to ban Cigno's revamped model, too. -
12 Aug 2020
How to buy the best hand sanitiser
Everything you need to know to find the right hand sanitiser for your household. -
11 Aug 2020
Tinder charges older people more
A CHOICE mystery shop reveals the dating app's pricing model could fall foul of discrimination laws. -
11 Aug 2020
Op-ed: Tinder's secret pricing shows how companies use our data against us
CHOICE director of campaigns Erin Turner calls for ethical data use. -
30 Jul 2020
Do you need health insurance for COVID-19?
Or will Medicare and the public health system give you the care you need? -
29 Jul 2020
Are alcohol-free hand sanitisers effective against COVID-19?
Experts agree – there's no conclusive evidence they are. -
28 Jul 2020
Elective surgery during the coronavirus crisis
Low-risk surgeries like hip replacements and cataract operations going ahead in all states but Victoria. -
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15 Jul 2020
CHOICE investigation: Mosaic Brands sold mislabelled, ineffective hand sanitiser
Lab test finds 23% alcohol in hand sanitiser bottle labelled 70%. -
8 Jul 2020
Coronavirus COVID-19: Do face masks really protect us?
We explore the controversial issue of wearing face masks during the pandemic, either bought or homemade. -
24 Jun 2020
Banks get low marks on CHOICE COVID-19 banking scorecard
The big four banks have taken some steps to help customers affected by the economic fallout, but it's far from enough. -
23 Jun 2020
COVID-19 lockdown and suspicious price hikes on big ticket items
We tracked whitegoods retailers' daily prices and pinpointed some very timely price increases. -
17 Jun 2020
Child safety gates fail safety test and pose injury risk
Six of 14 products reveal serious safety concerns -
17 Jun 2020
The 10 costliest credit cards in Australia – and why you should avoid them
With interest rates higher than 20%, these credit cards can really cost you in the long run. -
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9 Jun 2020
The great credit card rip-off – and how much extra we’ve paid
The cash rate has dropped from 4.75% to 0.25% since 2011, but credit card rates have barely budged. We list the worst offenders -
2 Jun 2020
What never-ending credit card debt is doing to Australians
Easy credit – and the high interest that often comes with it – has tied many people to ongoing repayments they can’t afford. -
27 May 2020
Mosaic Brands customers still wait for hand sanitiser marketed amid COVID-19 panic
The owner of Katies, Rockmans and Noni B jumped into the hand sanitiser market, but have over-promised and under-delivered. -
19 May 2020
Will private health insurance save you money?
Don't fall for misleading marketing – taking out cover isn't always a necessity. -
18 May 2020
CHOICE calls on lenders to cap interest rates for Virgin Velocity credit cards
The value of Virgin Velocity points is in limbo, but customers are still paying high interest rates on frequent flyer credit cards. -
5 May 2020
CHOICE launches the Shiny Awards
We want to celebrate those businesses who've done the right thing by consumers during the COVID-19 crisis. -
21 Apr 2020
Our five-point plan for the banks to earn back trust during the COVID-19 crisis
Waive long-term credit card debt, cap rates at 10%, pay compensation now, and more. -
21 Apr 2020
Hand sanitisers: a booming business
Will all kinds of businesses flogging hand sanitisers, can consumers trust that the products are effective and fairly priced?
