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Campaigning for change
Current policy work

Our recent policy submissions, reports and public complaints on our priority campaigns, including stronger consumer protections, fairer finance, privacy and data misuse, and ethical and sustainable markets.

Stronger consumer protections

Submission: Aviation White Paper (DITRDCA)

March 2023
Submission: Infant Sleep Products (ACCC)

September 2022
Submission: Toppling furniture (ACCC)

June 2022
Report: A plan for fairer consumer protections for Australian travellers

July 2021

Read the report
Submission: Mandatory standards regulation (Treasury)

February 2022
Update: NSW travel industry Information Standard

January 2022
Submission: Inclined infant products (ACCC)

September 2021
Submission: Funeral industry (IPART)

October 2021

Privacy and data protections

Submission: Digital ID Bill and Rules (Finance)

October 2023
Submission: Inquiry on data brokers (ACCC)

August 2023
Discussion Paper: Safe and Responsible AI in Australia (DISR)

August 2023
Report: The price renters pay to use RentTech

April 2023
Submission: Inquiry into international digital platforms (Senate Committee)

March 2023
Submission: Privacy Act Review (AGD)

March 2023
Submission: Privacy Legislation Amendments (Senate Committee)

November 2022
Submission: National Data Security Action Plan (DHA)

July 2022
Complaint: Data collected and used by Airbnb (OAIC)

June 2022
Complaint: Facial recognition in retail stores (OAIC)

June 2022
Submission: Digital Platform Services Inquiry (ACCC)

April 2022
Submission: Privacy Act Review Discussion Paper (AGD)

February 2022

Report

Weathering the storm: Insurance in a climate crisis

A joint report by CHOICE that explores the response of a broken insurance market to the complex issues of climate change and increasing extreme weather events like bushfires, floods, storms and cyclones.

Read the report

Fairer finance

Submission: Review of the regulatory framework for managed investment schemes

September 2023
Submission: Retail Bank Deposits Inquiry (ACCC)

May 2023
Joint submission: Consumer Credit Reforms (Senate Committee)

October 2022
Joint submission: Compensation Scheme of Last Resort (Senate Committee)

October 2022
Submission: Quality of Advice Review Proposals Paper (Treasury)

September 2022
Submission: Binary Options Order extension (ASIC)

June 2022
Submission: Quality of Advice Review Issues Paper (Treasury)

June 2022
Submission: Crypto asset secondary service providers (Treasury)

May 2022
Joint submission: Buy Now, Pay Later (Treasury)

December 2022
Submission: Consumer guarantee and supplier indemnification provisions (Treasury)

February 2022

Policy archive

Policy submissions, reports and public complaints

Looking for an older submission, report or complaint? Visit the archive here to view all documents.

Access the complete archive

Ethical and sustainable

Submission: Environmental and sustainability claims (ACCC)

September 2023
Report: Weathering the Storm: Insurance in a changing climate

August 2023
Submission: National Energy Performance Strategy (DCCEEW)

February 2023
Submission: National Electric Vehicle Strategy (DCCEEW)

November 2022
Submission: Right to repair (Productivity Commission)

February 2021
Submission: Water Efficiency Standards and Labelling Review (DCCEEW)

February 2021

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Together we’re more powerful

It’s not fair when companies let us down with dodgy products and bad business practices. But when we work together, companies listen and governments change laws.

We’re up for that fight, and we need your help.

Donate today and support our quest for a better, fairer, safer Australia.

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