Welcome to the new CHOICE website
We've put together a step-by-step guide to help you get started. For even more help with the site's new functionality try our Support and FAQ section, or call customer service on 1800 069 552 between 9am - 5pm AEST, Mon to Fri.
CHOICE helps you understand the law so you can fight for your rights as a consumer.
Protecting consumers' rights is what CHOICE does best. This also means making sure our readers understand the powerful consumer protection tools at their disposal. So when your purchase blows up, unravels or doesn't do what it says on the box, you'll know exactly what you're entitled to.
CHOICE has been on the consumer's side for decades, ensuring your rights are not just recognised, but protected. Our consumer rights experts are passionate about helping you know your rights so you get the outcome you deserve.
Consumer rights advisor
Travel policy adviser
Beauty and personal care, Conditions, Pregnancy and contraception, Online shopping, Everyday shopping, Shopping for services, Packaging, labelling and advertising, Consumer rights and advice, General travel, Energy saving, Shopping for special occasions
Team leader - Investigations
Banking, Insurance, Financial planning and investing, Credit cards and loans, Money, Consumer rights and advice, Healthy ageing
Team leader - News
Beauty and personal care, Diet and fitness, Online shopping, Everyday shopping, Packaging, labelling and advertising, Education and childcare, Health, Baby transport, Feeding your baby, Consumer rights and advice
Online shopping, Packaging, labelling and advertising, General travel, Bikes, Gardening, Dentists and dental care, Shopping for services, Everyday shopping, Consumer rights and advice
Don't just yell and scream to let off steam, get the outcome you want with some targeted complaining.
When it comes to knowing your rights as a consumer, and defending them, CHOICE has your back.
The world's biggest shopping mall is always at your fingertips. Knowing how to navigate it properly can save you time and money.