enter value/s in increments of 1 between 0 and 0
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Performance score
This score is a combination of order accuracy (80%) and delivery accuracy (20%) results.
enter value/s in increments of i between 90 and 92
Ease of use score
This score is a combination of account set-up (10%), item selection (50%), order administration (20%) and returns (20%) scores.
enter value/s in increments of i between 61 and 81
Delivery accuracy score
Did our order arrive within the nominated delivery window?
enter value/s in increments of i between 50 and 100
Returns score
How fair is the returns and refunds policy?
enter value/s in increments of i between 50 and 80
App
Account setup score
How difficult is it to set up an account and begin ordering your groceries?
enter value/s in increments of i between 70 and 90
Item selection score
How good is the search function and how easy is it to add all the items on our list to our cart? We look at things like how clever the predictive search bar is, how easy it is to select the quantities you want and how accurate and detailed product information is.
enter value/s in increments of i between 60 and 80
Standard delivery costs
What are the standard costs of delivery? This will vary based on location and time slot selected.
Minimum delivery
What is the minimum value of an order for delivery? If no minimum is stated, this will be listed as $0.
Standard delivery windows
How long are standard delivery windows and between what times are they available?
Included in this review
- Recommended
- Overall score
- Performance score
- Ease of use score
- Account setup score
- Item selection score
- Order accuracy score
- Order administration score
- Delivery accuracy score
- Returns score
- Good points
- Bad points
- Standard delivery costs
- Minimum delivery
- Free delivery options
- Cost of express delivery
- Cancellation fee
- Fee for missed delivery
- Order tracking
- App
- Loyalty rewards program
- Standard delivery window
- Cancellation time limit
- Product range
- Payment options
- Option for delivery to be left outside