$50 minimum-delivery.
Pros
- 57 out of 58 items were either delivered as specified or adequately substituted
- Delivery slots usually available within 24 hours
- Delivery tracking
Cons
- No frozen food; very limited health products; limited pet and household products
- Click and collect not available at all stores
- Goods tend to be more expensive and there is less choice in the non fruit and veg items
- Item availability and delivery slots vary depending on which store is fulfilling the order
- A lot of irrelevant items are returned from a search and there is no way to filter or sort the results.
- Loose fruit and veg can only be ordered by item count and there is no weight estimate provided.
- You don't see the delivery costs until after you pick your delivery slot
- Only one address can be stored at a time
Recommended products
- Recommended
Test results
- CHOICE Expert Rating
- Performance score
- Ease of use score
- Mobile ease of use score
- Account set-up score
- Item selection score
- Order accuracy score
- Order administration score
- Delivery accuracy score
- Returns score
Sustainability
- Shop Ethical rating
Cost
- Standard delivery
- $2.50 – $15
- Minimum delivery
- $50
- Free delivery options
- Above $250 or above $200 for 6 or 8-hour windows or the pre-dawn delivery (4am – 7am); Delivery Pass ($20 per month for free deliveries over $120)
- Express delivery
- Free for $250+, $10 for over $200, $15 for over $150, $17.50 for over $100, $20 for over $50
- Cancellation fee
- $20 (and there may also be a charge for any perishables)
- Fee for missed delivery
- Additional fee of $20 plus the cost of any perisherables
Specifications
- Standard delivery windows
- 3, 6 or 8 hours
- Cancellation time limit
- Order can be cancelled but not amended before 4pm the day before a morning delivery or 11pm the day before an afternoon delivery.
- Product range
- Fruit, vegetables, dairy, meat, seafood, pantry, bakery, liquor, pet, health (very limited), household (limited), baby (limited)
- Payment options
- Mastercard, Visa, Amex, Diners Club, PayPal
- Website
- harrisfarm.com.au
Features
- Option for delivery to be left outside
- Yes (alcohol excluded)
- Order tracking
- App
- Membership
- Harris Farm Delivery Pass ($20 per month, $50 for three months, $90 for six months, $120 for a year)
- Loyalty rewards program
- $5 off orders over $150 for returning weekly customers (online only). Gold Customer: free delivery for all orders over $150. To become a Gold Customer you need to have spent $1000 in the last 30 days, $2500 in the last 90 days or $7500 in the last 12 months.