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Woolworths Online review

$50 minimum-delivery.

CHOICE Expert Rating

89%
Recommended
What is the CHOICE Expert Rating?
Good points

Good Points

  •   60 out of 62 items were either delivered as specified or adequately substituted
  •   In one order we ordered 21 loose items of fruit and veg but received 29 at no extra cost.
  •   Delivery slots usually available within 24 hours
  •   Can order via app
  •   Click and collect option at all stores
Bad points

Bad Points

  •   Item availability and delivery slots vary depending on which store is fulfilling the order
  •   When you re-order a previous order or use a list the quantities are lost unless you manually update them
  •   Loose fruit and veg can only be ordered by item count and there is no weight estimate provided.

Recommended products

Recommended
Recommended

Test results

CHOICE Expert Rating
89%
Performance score
91%
Ease of use score
81%
Mobile ease of use score
77%
Account set-up score
85%
Item selection score
80%
Order accuracy score
93%
Order administration score
90%
Delivery accuracy score
85%
Returns score
70%

Sustainability

Shop Ethical rating
C

Cost

Standard delivery
$7 – $15
Minimum delivery
$50
Free delivery options
$250+ with next day delivery in a 3 or 5-hour window; $50+ order with Delivery Unlimited ($15 per month for free deliveries of orders over $75)
Express delivery
Delivery Now: $15
Cancellation fee
$20 (and there may also be a charge for any perishables)
Fee for missed delivery
Delivery fee plus the cost of any perisherables

Specifications

Standard delivery windows
Varies by location (for our orders, windows of 1 – 5 hours from 4am to 10pm were available)
Cancellation time limit
Before the day of delivery: 5:30pm for a morning delivery, 10:30pm for an afternoon delivery; or 30 minutes before the collection window closes.
Product range
Fruit, vegetables, dairy, meat, seafood, pantry, bakery, liquor, frozen, pet, health, household, baby, appliances
Payment options
Mastercard, Visa, Amex, Diners Club, PayPal, gift card
Website
woolworths.com.au

Features

Option for delivery to be left outside
Yes (alcohol, tobacco and sharp objects excluded)
Order tracking
App
Membership
Woolworths Delivery Unlimited ($15 per month, $119 per year)
Loyalty rewards program
Everyday Rewards: one point per dollar spent. Earn $10 off your bill or 1000 Qantas points for every 2000 Rewards points. Fuel discounts at select service stations.

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