BrandExpand to view more details.
List of brands we tested in this review.
PriceExpand to view more details.
Price paid in February 2018 in $AU for standard VPN plans. Yearly price is rounded to nearest dollar; converted from $USD to $AU where necessary; higher-priced plans may offer more options.
enter value/s in increments of 1 between 0 and 196
Auto server selection
Client software selects the best performance server automatically.
Auto run on Windows startup
Whether the VPN starts up automatically when starting Windows OS.
Auto connect when app started
Whether the VPN connects to a server automatically when the program is launched.
Whether the program reconnects automatically in the event of interruption.
This overall score comprises ease of use (60%), performance (30%) customer support (5%) and ease of service cancellation (5%).
enter value/s in increments of i between 62 and 90
Performance score is calculated from the VPN speed discrepancy – the difference in download speed between using VPN compared to not using the VPN. Measurements are averaged from three runs across different days and times. The reference measurement (download time without VPN connection) is taken immediately before measurement with the VPN connected.
enter value/s in increments of i between 53 and 99
Ease of use score
Ease of use score comprises initial account set-up experience (20%), installation and set-up (20%), software functionality (20%), ease of switching servers (10%), and the clarity and intuitiveness of the user interface (30%).
enter value/s in increments of i between 62 and 88
Ease of service cancellation score
enter value/s in increments of i between 50 and 100
Included in this review
- Overall score
- Performance score
- Ease of use score
- Ease of service cancellation score
- Customer support score
- Discrepancy in speed using VPN (percentage)
- DNS leak test (Windows 10)
- Default VPN protocol
- DNS leak protection option
- DNS leak protection default setting
- Number of user devices supported basic paid plan
- VPN data logging policy (claimed)
- Personal details requested during signup
- Encryption enabled by default
- Default encryption type
- Kill switch disconnection protection
- Good points
- Bad points
- Price (annual plan)
- Price monthly
- Free trial available
- Free trial or service limitations
- Accepts PayPal
- Unlimited data
- Auto-renews subscription
- Australian servers
- Auto reconnect
- Auto run on Windows startup
- Auto connect when app started
- Stealth option in standard plan
- Auto server selection
- Stealth option in premium plan
- Speed test to determine best server
- Malware protection option