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Broadband provider performance reviews

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Last updated: 06 November 2023

We want to make sure internet service providers (ISPs) are giving customers the NBN speeds they signed up for. The ACCC regularly releases connectivity data from its broadband performance program, which measures real speeds from more than 1000 homes across Australia. 

We take the raw data and put it through our interactive comparison tool to help you find out which NBN providers have the best upload and download speeds, as well as latency (ping), on the NBN.

Below you'll find the September 2023 program results.

Want to join in the measuring broadband program to add data to the process? The ACCC is still looking for applicants, but in particular people living in new housing estates, either on an NBN or alternative fibre network, as well as anyone on the new gigabit plans offered by some retail services providers.

Be part of the Measuring Broadband Program
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Why we've partnered with WhistleOut

We've partnered with search engine WhistleOut to help you find and buy the right plan for you. While we make money if you buy through WhistleOut, this doesn't influence our rankings. 100% of the money we make goes straight back into our nonprofit mission.

Why we've changed how we report

As of September 2020, we're using broadband performance data from the ACCC. This meant some changes to how scoring works, as well as what ISPs are reported on and what type of data is recorded.

Matthew Steen
By CHOICE staff
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Brand

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List of brands we tested in this review.

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    Technology

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    There are many technologies used in delivering broadband, including fibre to the node/premises/curb, HFC, satellite and fixed wireless. Usually you don't get a choice for your area. If your premises' technology isn't shown, it's because the ACCC's measuring program doesn't have enough data from volunteers using that technology for us to publish results.

      Download speed tier (Mbps)

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      This is the maximum wholesale download speed in megabits per second (Mbps) for each tier of plan. While this is the wholesale speed sold by NBN Co to providers, providers are required to advertise the average real-world speed their users might expect to see.

        Upload speed tier (Mbps)

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        This is the maximum wholesale upload speed in megabits per second (Mbps) for each tier of plan. While this is the wholesale speed sold by NBN Co to providers, providers are required to advertise the average real-world speed their users might expect to see.

          Included in this review

          Members-only access
          • Recommended
          • Download Speed Plan
          • Upload Speed Plan
          • CHOICE Expert Rating
          • Download score
          • Upload score
          • Average download speed
          • Minimum download speed Mbps
          • Maximum download speed Mbps
          • Average download speed peak Mbps
          • Average upload speed
          • Minimum upload speed Mbps
          • Maximum upload speed Mbps
          • Average upload speed peak Mbps
          • Average latency
          • Maximum latency
          • Minimum latency
          • Average peak latency
          • Minimum peak latency
          • Maximum peak latency
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