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Broadband provider performance

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Last updated: 14 November 2018

Our Broadband Performance Measuring Program collects data from households around Australia to find which internet service providers are providing the speeds customers have signed up for. This is the November release of October 2018 data.

You can filter the results by ISP or advertised download speed to easily see which ISPs are delivering. To get a full picture of the data we have, select the 'Compare all products' button.

When it comes to choosing an internet provider, plan pricing and customer service is important too. The Broadband Performance Measuring Program only measures speed, so for the bigger picture also check out our ISP satisfaction survey.

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This is our November release of October 2018 data from the Broadband Measuring Program. We aim to update this data every month. We need people like you to sign up so we can bring you more rigorous data.

CHOICE staff
By CHOICE staff
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Brand

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List of brands we tested in this review.

enter value/s in increments of 1 between 0 and 0

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Recommended products

Technology

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There are many technologies used in delivering broadband, including fibre to the node/premises/building, cable, satellite and fixed wireless. Usually you don't get a choice for your area.

Download speed plan (Mbps)

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This is the maximum download speed claimed by the plan. It helps if the broadband provider gives you an indication of the best possible speed you can expect. Some are a bit more upfront about it and quote speeds you might expect to see.

Average download speed (Mbps)

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This is the average download speed experienced by all the test devices included in the Broadband provider/Connection type/Speed tier (a minimum of 10).

enter value/s in increments of 1 between 14.3 and 83.8

Average upload speed (Mbps)

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This is the average upload speed experienced by all the test devices included in the Broadband provider/Connection type/Speed tier (a minimum of 10).

enter value/s in increments of 1 between 3.3 and 31.7

Off-peak download score

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Off-peak (outside of 7pm–11pm) download average Mbps compared against claimed speed.

enter value/s in increments of 1 between 53 and 87

Peak download score

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Peak period (7pm–11pm) download average Mbps compared against claimed speed.

enter value/s in increments of 1 between 36 and 84

Included in this review

Members-only access
  • Technology
  • Peak download score
  • Off-peak download score
  • Brand
  • Download / upload speed plan (Mbps)
  • Recommended
  • Connection type
  • Download speed plan (Mbps)
  • Upload speed plan (Mbps)
  • Overall score
  • Download score
  • Upload score
  • Average download speed (Mbps)
  • Maximum download speed (Mbps)
  • Minimum download speed (Mbps)
  • Average upload speed (Mbps)
  • Maximum upload speed (Mbps)
  • Minimum upload speed (Mbps)
  • Average download speed peak (Mbps)
  • Average download speed off-peak (Mbps)
  • Average upload speed peak (Mbps)
  • Average upload speed off-peak (Mbps)
  • Maximum latency (ms)
  • Minimum latency (ms)
  • Average latency (ms)
  • Average peak latency (ms)
  • Average off-peak latency (ms)
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