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Broadband provider performance

Last updated: 22 January 2020

We want to ensure internet service providers (ISPs) are giving customers the speeds they signed up for. Together with Honesty Box, our Broadband Performance Program measures real speeds from homes across Australia. Register to be part of the Broadband Performance Program. This is the January release of December 2019 program results.

Sign up to have these results emailed to you monthly.

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Why we've partnered with WhistleOut

We've partnered with search engine WhistleOut to help you find and buy the right plan for you. While we make money if you buy through WhistleOut, this doesn't influence our rankings. 100% of the money we make goes straight back into our nonprofit mission.

Matthew Steen
By CHOICE staff
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Brand

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List of brands we tested in this review.

    enter value/s in increments of 1 between 0 and 0

    Recommended products

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    Member only

    This test score is for members only. Join now to unlock our expert results.

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    Technology

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    There are many technologies used in delivering broadband, including fibre to the node/premises/curb, HFC, satellite and fixed wireless. Usually you don't get a choice for your area. If your premises' technology isn't shown, it's because we don't have enough data from our program volunteers to publish accurate results.

      Download speed plan (Mbps)

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      This is the maximum download speed claimed by the plan. It helps if the broadband provider gives you an indication of the best possible speed you can expect. Some are a bit more upfront about it and quote speeds you might expect to see.

        Average download speed (Mbps)

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        This is the average download speed experienced by all the test devices included in the Broadband provider/Connection type/Speed tier (a minimum of 10).

        enter value/s in increments of i between 14 and 86

        Average upload speed (Mbps)

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        This is the average upload speed experienced by all the test devices included in the Broadband provider/Connection type/Speed tier (a minimum of 10).

        enter value/s in increments of i between 3 and 31

        Off-peak score

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        Off-peak (outside of 7pm–11pm) download average Mbps compared against claimed speed.

        enter value/s in increments of i between 58 and 89

        Peak score

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        Peak period (7pm–11pm) download average Mbps compared against claimed speed.

        enter value/s in increments of i between 41 and 89

        Included in this review

        Members-only access
        • Technology
        • Peak score
        • Off peak score
        • Brand
        • Model
        • Recommended
        • Connection type
        • Download Speed Plan
        • Upload Speed Plan
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        • Overall score
        • Download score
        • Upload score
        • Average download speed
        • Maximum download speed Mbps
        • Minimum download speed Mbps
        • Average upload speed
        • Maximum upload speed Mbps
        • Minimum upload speed Mbps
        • Average download speed peak Mbps
        • Average download speed offpeak Mbps
        • Average upload speed peak Mbps
        • Average upload speed offpeak Mbps
        • Maximum latency
        • Minimum latency
        • Average latency
        • Average peak latency
        • Average offpeak latency
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