2024 Shonky Awards
Our 2024 Shonky Award winners revealed
CHOICE reveals the worst products and services we have uncovered this year, crowning them the 19th Annual 2024 Shonky Award winners.
2024 Shonky Awards
Meta: The Shonky Award for... failing to protect Aussies from scams
2024 Shonky Awards
NIB: The Shonky Award for... squeezing single parents
Latest reviews
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Electronics and technology
TVs -
Home and living
Washing machines -
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Home and living
Automatic espresso machines -
Home and living
Kettles -
Home and living
Toasters -
Home and living
Fridges -
Electronics and technology
Mobile phones for seniors
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2024 Shonky Awards
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Daily Juice Co – for proving it is easy to be green
The Shonky Award for... proving it is easy to be green. -
Acerpure Clean Lite Cordless Vacuum – for being the worst stick vac we've ever tested
The Shonky Award for... the worst stick vacuum we've ever tested. -
GroundingWell Grounding Socks – for making unearthly promises
The Shonky Award for... making unearthly promises.
Take action
Have your say on shonky insurance
Health insurers often charge single parents a much bigger premium hike to add their children to their policy than two-parent families, and NIB is the worst offender of a shonky bunch.
Have your say now to show NIB and the health insurance industry that people expect them to treat single parents fairly.
Latest stories
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What you need to know about cash settlements for home insurance claims
If you make a claim and your insurer offers a cash settlement, here's what you need to know so you don't end up out of pocket. -
The new rule that could change how you do your laundry
Incidents involving children becoming stuck in washing machines are sparking change. -
How to measure and choose the right TV size
Working out the perfect TV size for your room is vital if you want the best picture quality. -
What are the best coffee pod machines?
Need help choosing the best coffee pod machine? Find out which models CHOICE experts rate as the best. -
Super funds imposing minimum balances cost retirees thousands
Super Consumers Australia says all funds should allow eligible members to open account-based pensions to access tax breaks.
We name and shame some of the worst products and services.
Black Friday sales
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Everything you need to know for Black Friday and Cyber Monday 2024
Our guide to this year's round of sales. -
Should you buy an Ikea mattress?
The pros and cons, plus the best Ikea mattresses we've tested. -
Wall ovens to avoid buying
It's the hero of your kitchen, so you need a wall oven that's up to the task. Steer clear of these not-so-hot models. -
The best soundbars at every price
The best bargain buys, mid-range marvels and premium purchases for your home. -
Fridges to avoid buying
These not-so-hot fridges have chillingly low scores.
Life admin
Handy tools and comparison services from CHOICE
Making change together
How you've helped us make things fairer for Australians
Learn more-
FEB 2024
Support for Youpla/ACBF victims
The Government announces $97 million to the Youpla Support Program to assist some victims. Thanks to ongoing advocacy by First Nations advocates, policyholders, and community organisations.
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DEC 2023
Win for fairness in financial advice
The Government announces that the best interests duty for financial advisers will stay in place, following advocacy to keep it by CHOICE and other groups. The rule ensures customers get helpful advice of a high standard.
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DEC 2023
Coles refunds thousands of customers
Following our complaint to the ACCC about Coles' false 'locked' price claims, the supermarket apologises for raising prices of 20 products before the end of promotional periods and refunds thousands of customers.
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SEPT 2023
Stronger renters’ rights in Vic
After a CHOICE report exposing invasive rent-tech, the Victorian Government commits to strengthening renters' rights, including restrictions on personal information collection and retention.
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SEPT 2023
Bank execs on notice as new rules pass
New legislation, the Financial Accountability Regime (FAR), passes. Once in force, the rules will hold top executives accountable for misconduct by banks, super funds or insurers. They are backed up by strong penalties.
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AUG 2023
Qantas backs down on COVID credits
Qantas removes the expiry date on credits for customers who had flights cancelled due to COVID, and allows them to ask for a refund. This follows our campaigns on travel rights, including awarding Qantas a Shonky for its behaviour in 2022.
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JUNE 2023
Win for victims of financial misconduct
A banking royal commission reform passes after decades of pressure from consumer groups. The compensation scheme of last resort will provide compensation for many victims.
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MAY 2023
Super advocate receives further funding
The Government commits an additional five years of funding to continue consumer advocacy in the superannuation sector.
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MAY 2023
Consumer protections from scams
The Government commits $86.5 million in funding to combat scams, including the establishment of the National Anti-Scams Centre.
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DEC 2022
ACCC takes action on shonky Bloomex
Following its 2022 Shonky Award, Bloomex is taken to court for publishing misleading online star ratings and price representations.
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NOV 2022
Grieving WA consumers now protected
Funeral operators must now display prices publicly and provide key information without requiring people to meet with a sales representative.
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OCT 2022
New fines for breaching consumer rights
Companies who harm, mislead or deceive consumers will face up to 5x greater penalties. For the first time ever, companies who rely on unfair contract terms will also face penalties.
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OCT 2022
Timeshare taken to task
Ultiqa will pay a $900,000 penalty for breaching financial advice protections for consumers thanks to action from ASIC. We raised the alarm in our super complaint in May 2021.
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SEPT 2022
A ban on binary options
These dodgy financial products share many characteristics with high risk gambling. CHOICE supported a ban to prevent consumer harm, and ASIC has extended that ban until 1 October 2031.
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AUG 2022
South Australia joins school banking ban
Private banks are banned from school banking programs in South Australia, joining Victoria, NSW, Queensland and ACT state governments. We awarded Dollarmites a Shonky in 2018.
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