February 10, 2026
Thousands of complaints: Banks failing First Nations customers
Advocates say the financial services industry remains tone deaf to cultural differences and the obstacles some communities face.
Banking
Independent advice on everyday banking, savings options, term deposits, paying bills and making foreign transactions.
Latest
February 5, 2026
Could AI make it harder for women to get a loan?
Women already face discrimination when securing finance – AI banking tools are expected to make this worse.
December 30, 2025
CommBank backflips on unfair fees following CHOICE campaign
After months of refusing to refund low-income customers, the bank has agreed to return $68 million.
October 22, 2025
CommBank needs to refund unfair fees, say Australians
CHOICE poll finds 88% of people want the bank to refund low-income customers.
Latest
October 8, 2025
The day the last bank left town
September 25, 2025
Banks imposing non-disclosure agreements on scam victims
July 16, 2025
The best high-interest savings accounts
April 24, 2025
Outback community left with severely limited access to cash
March 17, 2025
Is your bank still investing your money in fossil fuels?
February 26, 2025
Businesses should be forced to accept cash, consumers say
February 14, 2025
New rules force big businesses to combat scams
December 17, 2024
HSBC Bank no help as scammers steal $23 million
November 25, 2024
Sneaky card surcharges hitting two-thirds of Australians’ pockets
September 13, 2024
Government’s Scams Prevention Framework calls for fines of up to $50 million
September 2, 2024
Why the best banks for saving aren’t the ones you’d expect
August 21, 2024
Banks continue to leave scam victims in the lurch
