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Food delivery service app reviews

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Last updated: 21 June 2019
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We compare popular food delivery service apps including Uber Eats, Deliveroo and Menulog, to find out which ones are easiest to use and the kind of meals they have on offer. 

This assessment is a bit different to most of our research, due to the nature of investigating software and apps. Programs like these are always changing, thanks to constant software updates from the developers. Therefore, our results should be viewed as a guide.

  • Our buying guide outlines how these services work and considers whether they're reputable or not.
  • How we test explains our rigorous review methods. We look at these services through the same eyes as a typical Australian ordering a meal via an app.
  • Be the first to know about more free reviews like these, sign up for our newsletter.
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We look at:

  • Ease of use when setting up the app, creating an account and ordering a meal.
  • Tools and features that the app provides after ordering (such as delivery tracking).
  • Information that the app provides about the food outlet and menu.
  • The number of available food outlets.
  • Special dietary options such as vegetarian, gluten free and Halal.

We've reviewed food delivery services because we understand that many people will use them. We feel that it's important to inform you of the advantages and disadvantages of using each app and the overall experience. However, we will not recommend any of these services due to the alleged ethical and legal issues.

Matthew Steen
By Peter Zaluzny
Matthew Steen
By James Thomson
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Brand

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List of brands we tested in this review.

    enter value/s in increments of 1 between 0 and 0

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    Member only

    This test score is for members only. Join now to unlock our expert results.

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    Ease of use score

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    We assess difficulty involved in setting up an account, browsing for a meal and placing an order. This includes the user interface, and amount of information provided about each restaurant and their menu.

    enter value/s in increments of i between 66 and 80

    Food outlet availability score

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    We entered a delivery address in a Sydney suburb known for its broad food options, and another in Cairns. Then, we counted the number of results within the service's search proximity. More results equal a higher score. Counted on 16th April, 2019.

    enter value/s in increments of i between 13 and 96

    City search results

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    The total number of food outlets found on the service during our Marrickville, Sydney proximity test. Counted on 16th April, 2019.

    enter value/s in increments of i between 18 and 222

    Regional search results

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    The total number of food outlets found on the service during our Cairnes proximity test. Counted on 16th April, 2019.

    enter value/s in increments of i between 7 and 58

    Included in this review

    Members-only access
    • Payment
    • Recommended
    • Proximity score
    • Bad points
    • Overall score
    • Cancel order in app
    • Delivery fee
    • Model
    • Web portal
    • Brand
    • User comments
    • User feedback system
    • Type
    • Good points
    • Alcohol delivery
    • Kosher filter
    • Meal images
    • Live track order
    • Android
    • Regional search results
    • Ease of use score
    • City search results
    • Status
    • Minimum spend
    • Pickup option
    • Vegan filter
    • Delivery score
    • Halal filter
    • Special diet score
    • Late night filter
    • Gluten free
    • iOS
    • Vegetarian filter
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