Most of us head to a sports match, cultural event or live gig once in a while. But whether you're screaming for the State of Origin or freaking out over Fleetwood Mac, you're going to need to buy your tickets from somewhere. Our reports detail the extra charges tacked on ticket sales, your refund rights and the legalities of scalping.
Tickets
Tickets
Event tickets come with fees and fine print. We break down the detail so you know exactly what you're paying for.
Articles
Fears ticket scalping will surge post-lockdown as laws fail to rein in Viagogo
Despite anti-scalping legislation in most states, the ticket reseller is still up to its old tricks.
NSW Fair Trading investigating Viagogo for unlawful behaviour
Despite a CHOICE Shonky, a NSW ban on ticket scalping, and a $7 million fine, Viagogo is at it again.
Can you get a refund on an event cancelled due to COVID-19?
Chances are good that you'll get your money back, but less so if you bought from a ticket reseller.
Google to Viagogo: welcome back!
The ticket reseller is back in Google's good books, but has it really cleaned up its act?
How to save at the cinema
You shouldn't need a Hollywood budget to go to the movies.
Google deals a tough blow to ticket resellers
Ticket resellers will have to jump through hoops if they want to advertise on Google Search.
Ticket resellers will have mark-ups capped at 10% in Victoria
Becomes the second state to reform the ticket resale market.
Ticket resellers gouging Australians with up to 900% markups
Dirty tricks used by Viagogo, Ticketmaster Reseller and more have been detailed in a joint report.
ACCC takes Viagogo to Federal Court after more than 400 complaints
Negotiations with Viagogo have been "slow", according to state consumer protection groups.
Viagogo caught flagrantly pre-selling tickets
Turns out you can pay too much for a once-in-a-lifetime game.
Friendly bank tech being used by ticket scammers for a quick getaway
Concertgoers pay a heavy premium for resold tickets and often end up being ripped off.
International action on dodgy ticket scalping websites
Add your voice to the chorus of people who've been ripped off by ticket scalping websites.
Ticket resale websites letting illegal scalpers operate with impunity
Ticketmaster Resale and Viagogo take a cut from sales that are breaking scalping laws.
Ticket resale sites
In the world of online ticket scalping, supply and demand is king – and it's the fans who are losing out.
Soundwave ticketholders to get refund
22 December 2015 | Fans will now get their money back following a showdown between festival owner and ticket agent.
Gold class and luxury cinemas compared
We go behind the scenes to see what the 'gold class' experience – and premium ticket price – gets you.
Sports ticket scalping
Here's how to protect yourself when buying on-sold tickets to major events.
Rugby world cup ticketing scam warning
31 August 2015 | How to avoid being crash tackled by dodgy online ticket sales.
AFL fans miss out on best seats
21 April 2015 | Supporters are crying foul to the AFL Fans Association over ticketing uncertainty.
The problems with ticketing
No matter the event, you'll likely be slugged a whole lot of extra charges for tickets.
Related
Taking action and making a complaint
Don't just yell and scream to let off steam, get the outcome you want with some targeted complaining.
Know your consumer rights
CHOICE helps you understand the law so you can fight for your rights as a consumer.