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Tickets

Event tickets come with fees and fine print. We break down the detail so you know exactly what you're paying for.

Most of us head to a sports match, cultural event or live gig once in a while. But whether you're screaming for the State of Origin or freaking out over Fleetwood Mac, you're going to need to buy your tickets from somewhere. Our reports detail the extra charges tacked on ticket sales, your refund rights and the legalities of scalping.

Meet the shopping experts

Articles

Google deals a tough blow to ticket resellers Ticket resellers will have to jump through hoops if they want to advertise on Google Search.

Ticket resellers will have mark-ups capped at 10% in Victoria Becomes the second state to reform the ticket resale market.

Ticket resellers gouging Australians with up to 900% markups Dirty tricks used by Viagogo, Ticketmaster Reseller and more have been detailed in a joint report.

ACCC takes Viagogo to Federal Court after more than 400 complaints Negotiations with Viagogo have been "slow", according to state consumer protection groups.

Viagogo caught flagrantly pre-selling tickets Turns out you can pay too much for a once-in-a-lifetime game.

Friendly bank tech being used by ticket scammers for a quick getaway Concertgoers pay a heavy premium for resold tickets and often end up being ripped off.

International action on dodgy ticket scalping websites Add your voice to the chorus of people who've been ripped off by ticket scalping websites.

Ticket resale websites letting illegal scalpers operate with impunity Ticketmaster Resale and Viagogo take a cut from sales that are breaking scalping laws.

Ticket resale sites In the world of online ticket scalping, supply and demand is king – and it's the fans who are losing out.

Soundwave ticketholders to get refund 22 December 2015 | Fans will now get their money back following a showdown between festival owner and ticket agent.

Gold class and luxury cinemas compared We go behind the scenes to see what the 'gold class' experience – and premium ticket price – gets you.

Savings at the cinema You shouldn't need a Hollywood budget to go to the movies.

The problems with ticketing No matter the event, you'll likely be slugged a whole lot of extra charges for tickets.

Sports ticket scalping Here's how to protect yourself when buying on-sold tickets to major events.

AFL fans miss out on best seats 21 April 2015 | Supporters are crying foul to the AFL Fans Association over ticketing uncertainty.

Rugby world cup ticketing scam warning 31 August 2015 | How to avoid being crash tackled by dodgy online ticket sales.

Show 12 more articles

The shopping experts

At CHOICE, we love live music and the arts as much as anyone else. And just like everyone else, our experts really don't like getting ripped off on ticket prices. They'll help you to avoid extra charges and understand your refund rights if the show can't go on.

Zoya Sheftalovich Investigative journalist

Jemma Castle

Kate Browne

Tickets

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