2025

CHOICE is urging the government to improve unit pricing by making displays clearer and more consistent, expanding the Code to cover more products and retailers, and enabling easier comparisons between stores and online.

CHOICE has made its first designated complaint to the ACCC alleging energy retailers may be misleading or deceiving consumers in the way that they describe their plans.

CHOICE is calling for urgent action as lithium-ion batteries increasingly cause fires, injuries, deaths, and property loss.

CHOICE recommends the government clarify the legal basis for the Charter’s implementation, how it will be used by the Aviation Ombuds Scheme to resolve disputes and how an appropriate regulator will ensure compliance.

CHOICE leads a joint submission strongly urging the government to maintain a consistent annual cap on late fees for all BNPL models.

CHOICE supports the new digital competition regime with clear designation, broad and service-specific obligations, and strong enforcement to promote fairness in the digital market.

A joint submission to the Treasury consultation on a proposal to mandate the acceptance of cash by businesses selling essentials. Urging the government to take steps to secure access to cash for consumers.

CHOICE strongly supports the CSLR. We recommend expansion to capture managed investment schemes and empowering the CSLR to recover debts from responsible companies.