2022

Buy now, pay later credit products exploit loopholes in Australia’s credit law to sell people into unaffordable debt. This unregulated credit industry is causing serious economic and social harm to people, families, and households across the country.

CHOICE strongly supports the passage of the Privacy Legislation Amendment Bill 2022. This reform to Australia’s privacy laws will empower privacy regulators to protect people from data misuse.

CHOICE recommends that the Federal Government should introduce strong mandatory fuel-efficiency standards to create the right incentives for efficient cars to be made available to Australian consumers.

CHOICE calls for the Federal Government to shift this responsibility from consumers back to businesses.

Consumer groups strongly support the passage of a well-designed Compensation Scheme of Last Resort (‘CSLR’) and Financial Accountability Regime (‘FAR’). These reforms are landmark recommendations of the Banking Royal Commission and are missing links in Australia’s financial services framework.

CHOICE endorsed Consumer Action Law Centre’s joint submission to the Senate Economics Committee in regards to the Financial Sector Reform Bill 2022, Schedule 4: consumer credit reforms.

CHOICE strongly supports a ban on the supply of harmful inclined sleep products in Australia alongside holistic mandatory safety and information standards for Infant Sleep Products.

CHOICE, Consumer Action Law Centre, Financial Counselling Australia and Financial Rights Legal Centre wrote a joint submission to the Quality of Advice Review opposing the proposed deregulation of the financial advice industry.

CHOICE supports measures that protect the rights of consumers both offline and online.

CHOICE has referred Airbnb Australia to the Office of the Australian Information Commissioner (OAIC) to investigate potential breaches of the Privacy Act 1988.

CHOICE has made a submission to the Quality of Advice Review in which we call for strong protections for people that seek financial advice.

CHOICE has made a submission to the Australian Competition and Consumer Commission’s (ACCC) consultation on Toppling furniture: Assessment of regulatory options.

CHOICE welcomes ASIC’s proposal to extend the ban on the sale and distribution of binary options to retail clients until 1 October 2031. The proposed product intervention extension (‘Binary Options Order’) will prevent widespread harm to the Australian community.

CHOICE is concerned that the retailers’ practices related to their use of facial recognition technology pose significant risks to individuals.

CHOICE welcomes the Commonwealth Treasury’s proposal to regulate digital currency exchanges or crypto asset secondary service providers.

CHOICE has made a submission to the ACCC’s Digital Platform Services Inquiry consultation on Interim Report No. 5: Updating competition and consumer law for digital platform services.

CHOICE maintains that the federal government should implement a general safety duty, as explored in the 2019 consultation that has yet to be acted on.

CHOICE supports the introduction of reforms that place consumer needs at the fore, enabling them to better control and protect their data.

CHOICE along with Consumer Action, Consumer Credit Legal Service WA and WEstjustice made a submission to the federal Treasury as part of their consultation on improving the effectiveness of the consumer guarantee and supplier indemnification provisions in the Australian Consumer Law (ACL).

CHOICE welcomes the NSW Government consultation on a proposed informationstandard for the NSW Travel Industry.

CHOICE argue that the Budget should commit funding to make the durability and repairability labelling scheme possible.