2023

CHOICE & the Consumers’ Federation Australia (CFA) welcome the opportunity to contribute to the Aviation Green Paper.

This submission argues that a new economy-wide prohibition, reflected in both the Australian Consumer Law and the Australian Securities and Investments Act, is required.

CHOICE has joined over 20 consumer groups from 19 countries in a joint international statement calling on governments to require social media and other tech companies to implement stronger protections against the growing risks of online scams.

A joint submission making 34 recommendations to address the issues we uncovered with claims handling, insurance contracts, affordability of insurance, internal dispute resolution, land use planning and disaster mitigation efforts.

Consumers in Australia will be better protected from identity theft and data misuse harms under a well-designed national Digital ID system.

CHOICE continues to advocate for the government to include managed investment schemes in the compensation scheme of last resort.

CHOICE submission to ACCC calling for stronger guidelines for businesses making green claims.

CHOICE is calling on policymakers to introduce stronger rules on data brokers to ensure people in Australia are protected.

This report, jointly commissioned by CHOICE, explores the role of the insurance market in responding to climate change and extreme weather events.

CHOICE welcomes the New South Wales Government’s commitment to improve consumer protections for people who rent.

CHOICE supports the creation of a well-funded, specialist AI Commissioner to enforce specialist AI legislation with a full range of regulatory powers.

CHOICE calls on the regulator to take action against Australia’s banks for failing to offer accessible and fair savings rates.

CHOICE recommends federal and state governments take the four steps to ensure that renters are appropriately protected from the risks created by RentTech.

CHOICE strongly recommends a number of policy reforms and actions concerning algorithm transparency and data and privacy.

CHOICE & CFA have recommended that the White Paper include a policy section and recommendations which strengthen consumer protections as well as a section on the role of competition in the aviation sector, including both airlines and airports.

The Privacy Act Review (‘the Review’) is a chance to create a fairer and safer system. Modernising Australia’s privacy laws will make them more fit-for-purpose in an increasingly digital world, and create an even playing field between consumers and businesses. CHOICE urges the Government to implement many of the Review’s recommendations.

The National Strategy should include measures that ensure all people are able to access the benefits of energy performance, including appliance rebates, zero interest loans and free energy-efficiency audits.