Travel advice and information

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Advice

Independent advice and smart tips on hotels, airlines, luggage and frequent flyer points.

Articles

Flight Centre called out for 'horrible' customer service and delayed refunds The findings of our COVID travel cancellation survey don't speak well of Flight Centre's treatment of customers.

Travel cancellations leave thousands out-of-pocket and out of patience A CHOICE survey finds very few have been given refunds after travel plans were cancelled due to COVID-19.

Things to do before you book a holiday during the COVID-19 pandemic Should you be booking that cheap holiday deal now, and what are the pitfalls to avoid?

How to cancel your holiday plans affected by COVID-19 Has your holiday been disrupted by COVID-19 travel bans? Follow these steps to cancel your trip.

COVID-19 travel cancellations: can you get your money back? Travel agent fees, deposits, credits and refunds – we give you the lowdown of your rights and how to get your money back.

Travel agent vs do it yourself With so many websites offering discount holiday bookings, do you even need a travel agent?

Top tech tips for travellers CHOICE experts share their must-have travel products and hacks to make travel easier

What to do if you lose your passport Don't let a lost, stolen or damaged passport hold you back once international borders reopen.

Travel tech traps What to look out for when taking your phone, tablet or laptop on the road.

Travel planning apps Create an itinerary for your next trip with a few clicks using a travel planning app like TripIt or TripCase.

Volunteering abroad It sounds like a great way to have a holiday and do some good, but who really stands to profit?

Tourist traps and scams Around the world in travel scams - how to avoid them and what to do if you fall victim to one.

Travelling with a disability A guide to accessible tourism for people with disability.

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Make sure your break doesn't break you – check in with our holiday experts for essential advice.

Beware the timeshare. It may not be as good in reality as it looks on paper, or in the pictures.

Taking a trip? We'll show you how to stay safe, save money, and conquer the world.

Advice