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    Got an issue with a product or service? From refunds to repairs, unfair contracts to making a complaint, our guides are a great place to start. 

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  • Repair, replace or recycle?

    Products that break too soon are a waste of time, money and resources. Find out how long appliances should last and when to repair, replace... or recycle.

    Did your product fail sooner than expected?
    We want to hear about it. Your insights help us understand which brands and products last over time, so we can help everyone avoid the duds.

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