On this page:
- Who owns Suncorp?
- Where does Suncorp operate?
- Which types of insurance does Suncorp offer?
- How satisfied are Suncorp customers?
- Does Suncorp offer discounts?
- Does Suncorp let you claim online or in-app?
Suncorp is an Australian finance and insurance corporation based in Brisbane, Australia with 13,000 employees across Australia and New Zealand. It started in southwest Queensland as Queensland Agricultural Bank. In 2001 Suncorp acquired AMP insurance, and in 2022 it sold its banking business to ANZ.
Phone: 13 11 55
Website: suncorp.com.au
Who owns Suncorp?
Suncorp was owned by the Queensland government until 1997, and in 2000 the government sold its last shares in the company through a public offer. Next to its Suncorp-branded policies, brands in Australia underwritten by Suncorp include:
Is Suncorp Australian-owned? Yes
Is Suncorp nonprofit? No
Is Suncorp listed on the stock exchange (ASX)? Yes
Where does Suncorp operate?
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Which types of insurance does Suncorp offer?
- Car insurance
- Home and contents insurance
- Contents insurance for renters
- Travel insurance
- Health insurance
- Life insurance
How satisfied are Suncorp customers?
Suncorp ranke above average compared with other insurers in our survey for home insurance customer satisfaction, and average for car insurance.
Customer satisfaction with home insurance
Of the people we surveyed, 65% of Suncorp customers rated their experience with home insurance as above average or excellent.
Customer satisfaction with car insurance
Of the people we surveyed, 68% of Suncorp customers rated their experience with car insurance as above average or excellent which was on par with the average rating.
How does Suncorp rate on claims?
Home insurance claims
Suncorp ranked above average for the claims process, compared with other insurers in our survey, with 66% of customers who had a claim rating the company as above average or excellent.
24/7 helpline: Yes
Car insurance claims
Suncorp also recieved above average results for their car insurance claims process, with 75% of customers who made a claim rating the company as above average or excellent.
24/7 helpline: Yes
Does Suncorp offer discounts?
Suncorp discounts include:
- $50 for the first year if you buy car insurance online
- $100 if you buy home and contents insurance online
- a 15% multi-policy discount.
Does Suncorp let you claim online or in-app?
Suncorp allows you to start and track home, car and other insurance claims online. There is also an app that lets you lodge and track claims.
Stock images: Getty, unless otherwise stated.
We're on your side
For more than 60 years, we've been making a difference for Australian consumers. In that time, we've never taken ads or sponsorship.
Instead we're funded by members who value expert reviews and independent product testing.
With no self-interest behind our advice, you don't just buy smarter, you get the answers that you need.
You know without hesitation what's safe for you and your family.
And you'll never be alone when something goes wrong or a business treats you unfairly.
Learn more about CHOICE membership today
