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Compare Allianz insurance

What to know about Allianz insurance, including customer satisfaction ratings and available discounts.

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CHOICE staff
CHOICE staff


Checked for accuracy by our qualified fact-checkers and verifiers. Find out more about fact-checking at CHOICE.

Allianz, a German financial services company founded in 1890, started life in Australia in 1914 when it was originally known as the Manufacturers' Mutual Accident Insurance Association Limited (MMI). The company acquired the Australian operation of Allianz in 1986 and was rebranded as Allianz in 2000.

Phone: 131 000


Who owns Allianz?

Allianz Australia Limited is a wholly owned subsidiary of the worldwide Allianz Group. The global insurer has more than 120 million customers internationally, which includes 3 million Australians. 

Allianz is also the underwriter for many insurance brands from banks, credit unions and building societies, including:

  • Westpac 
  • ANZ 
  • St.George 
  • Bank of Melbourne 
  • BankSA 
  • TIO 
  • Great Southern Bank 
  • Hume Banks 
  • National Seniors.

Is Allianz Australian-owned? No

Is Allianz nonprofit? No

Is Allianz listed on the stock exchange (ASX)? No

Where does Allianz operate?

  • Australian Capital Territory
  • New South Wales
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Western Australia

In the Northern Territory, policies from TIO (underwritten by Allianz) are available.

Which types of insurance does Allianz offer?

How satisfied are Allianz customers?

Allianz rates below average compared with other insurers in our survey for customer satisfaction and value for money.

Customer satisfaction with home insurance

Of the people we surveyed, only 58% of Allianz customers rated their experience with home insurance as above average or excellent.

Customer satisfaction with car insurance

Of the Allianz customers we surveyed, only 62% rated their experience with car insurance as above average or excellent.

How does Allianz rate on claims?

Home insurance claims

Of the insurers in our survey, Allianz received one of the lowest resultswith close to half of the company’s customers rating the claims experience as average, below average or poor. 

24/7 helpline: Yes

Car insurance claims

Of the insurers in our survey, Allianz was among of the group of insurers with better than average results, with 60% of customers who made a claim rating the company as above average or excellent.

24/7 helpline: Yes

Does Allianz offer discounts?

Allianz does offer discounts on insurance, but some of those are only available from time to time during promotional periods.

For example, you can get a:

  • no claim bonus of up to 30% for home insurance
  • 10% discount if you combine home and contents insurance on the one policy
  • 10% online discount on your first year if you buy Allianz car insurance from Westpac or NAB.

Does Allianz let you claim online or in-app?

You can start home, car and other Allianz insurance claims online.

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Stock images: Getty, unless otherwise stated.