Every year, the CHOICE reliability survey asks thousands of members about the appliances they own, what they think of them, and how they've held up over time.
The information they provide gives us a really good indication of how various microwave brands stack up over time – something we can't test in our labs.
Use this article to find the most reliable microwave brands from our latest survey.
How we get the data
In total, 7100 CHOICE members participated in our 2021 Product Reliability Survey. Of these, 84% (5948 respondents) said they had bought a microwave brand new.
About the scores
Reliability figures are based on owner assessment, not test data. We use the data we collect from members to rate the most popular brands for reliability. We ask owners if their product has broken down in the past 12 months. We take into account the age of the products so we can compare brands in a fair way.
We ask owners to tell us what they think of the products they own, rating them from "Excellent" to "Terrible". We've used this information to give each brand an owner satisfaction rating so you can see what people who use the brand each day think of it.
Brand reliability results are for CHOICE members only.
Our brand reliability scores help guide you when choosing a product, with the knowledge that the brand is well regarded by CHOICE members for customer satisfaction and reliability.
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