9 November 2026
He refused to stay silent about his faulty car — and still got a refund
Your rights under consumer law come without conditions, but some businesses apply them anyway.
Your rights
When it comes to knowing your rights as a consumer, and defending them, CHOICE has your back.
Latest
5 November 2026
What to do when a company collapses
Our guide to your rights for unreceived goods when a business goes into receivership.
27 October 2026
Halloween warning: How to avoid a product safety scare
Festive toys, treats and costumes are still ghosting safety standards. Beware dodgy products putting your family at risk.
20 October 2026
One year on: Success stories from the 2025 Shonky Awards
CommBank, HCF, Temu and more were called out in our last Shonkys – here’s what’s happened since.
Latest
2 September 2026
ACCC commits to making online marketplaces safer after CHOICE complaint
10 August 2026
Which generation is most (and least) likely to fight for its consumer rights?
7 August 2026
High-pressure sales tactics here to stay
23 July 2026
Best and worst appliance stores in 2026
6 July 2026
You now have the legal right to use cash… but not everywhere you’d expect
6 July 2026
Changing the system: A consumer champion at work
2 June 2026
Stopping the rising flood of dangerous goods from Shein, Temu, AliExpress and more
19 March 2026
How to avoid dangerous Easter products these holidays
9 March 2026
What to do with a faulty product
3 March 2026
10 ways to protect yourself from buying unsafe products
2 March 2026
9 things everyone should know about their consumer rights
11 December 2025
Why your complaints about Meta and Google aren’t being resolved
10 December 2025
Five ways CHOICE made a difference to consumers in 2025
27 November 2025
Drip pricing and subscription traps on the chopping block
6 November 2025
The worst products we’ve tested in 2025
24 October 2025
Our favourite Shonkys of all time
10 October 2025
20 years later, the Shonkys are more important than ever
8 October 2025
10 times the Shonkys delivered for Australians
5 September 2025
Our fight with Australia’s broken freedom of information system
7 July 2025