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Open letter to Parliament: Save safe lending laws
Right now the federal government is rushing through plans to axe safe lending laws – essential consumer protections that prevent the kinds of predatory lending practices we saw during the global financial crisis and banking royal commission.
Read our open letter and join 125 organisations and thousands of people calling on Australian Parliamentarians to make lending fairer.
Current campaigns
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Sign the petition for safer hand sanitiser
We need to be able to trust that the hand sanitiser we buy is effective against COVID-19. Will you call on the government to stop dodgy hand sanitiser? -
Help end COVID-19 price gouging
Add your name now to support a law that ensures fair prices on essentials for everyone during a crisis like COVID-19. -
Share your story
Have you ever felt pressured to take on excessive credit card debt, personal loan debt, or an expensive mortgage? -
Stronger product safety laws
The things we buy shouldn't put us or our families at risk. Urge the government to introduce laws to ensure products sold in Australia are safe. -
Defend safe lending protections
Read our open letter and join 125 organisations calling on Australian Parliamentarians to make lending fairer. -
Demand upfront funeral prices
Join the fight for price transparency and greater protections for grieving families by emailing your consumer affairs minister now. -
Fairer banking and finance
Call on the banks to implement four measures to ensure people are treated fairly throughout the COVID-19 pandemic. -
Safer insurance during bushfires
It shouldn't be left to insurance companies to define words like 'fire'. Call on Treasurer Josh Frydenberg to implement a standard definition for natural disasters. -
Survey: Help us make a difference
What issues should CHOICE campaign for change on? Have your say and help us make change on the issues that matter.
What we do
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Policy submissions
View our most recent policy submissions, reports and public complaints.
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Know your rights
Use our strategies and advice to make sure your complaint gets heard.
Take action
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Demand upfront funeral prices
Funeral service provider InvoCare has picked up a Shonky for failing to be transparent about its funeral prices everywhere except NSW (where the law requires it) and the ACT.
Join our fight for price transparency and greater protections for grieving families. Call on your consumer affairs minister to make upfront funeral pricing mandatory across Australia now.
Related content
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18 Nov 2020
CHOICE investigation: More popular hand sanitisers put to the test
Our follow-up test of another batch of hand sanitisers yields mixed results. -
3 Nov 2020
The hidden dangers of button batteries
Another child has tragically died after swallowing a button battery and many others are injured each week – so why are they so accessible? -
2 Nov 2020
The wave of debt that could soon engulf many Australians
The federal government plans to remove responsible lending obligations from credit providers – at a painful cost to borrowers. -
30 Oct 2020
Rather than recalling unsafe products, why not ensure they're safe in the first place?
Businesses, not consumers, should be responsible for managing product safety risks -
28 Oct 2020
Hand sanitiser labels need a clean up
There's nothing to stop companies selling dodgy hand sanitiser in Australia – even during a pandemic -
8 Oct 2020
Responsible lending – too important to lose
Why you should care about the proposed changes to responsible lending laws. -
6 Oct 2020
How much are you getting for your money? Unit pricing will tell you
Unit pricing in big supermarkets became mandatory in 2009, but there’s still a way to go to make it really work for consumers. -
30 Sep 2020
Do you know which country your food comes from?
Australia's country of origin labelling system is currently under review. We're pushing for some key improvements. -
25 Sep 2020
Australia's weak product safety laws
Businesses are not legally required to ensure the products they sell are safe. -
24 Sep 2020
Cot safety is improving, gradually
Cots are getting safer, but 4 out of 12 models still failed our latest safety tests. -
24 Sep 2020
Private health premiums to increase in October
A six-month price freeze is coming to an end. -
17 Sep 2020
5 steps to better, cheaper health insurance cover
Review your health insurance policy and save money. -
17 Sep 2020
Save up to $932 by switching health insurance
Save money, time and confusion with our expert advice and policy comparison tool. -
10 Sep 2020
Timeshare scheme with no contract and no way out
Operator Classic Holidays says the Matchams are stuck in the scheme until 2084, but there are no documents to prove it. -
7 Sep 2020
Unexpectedly dangerous products that are injuring kids
These seemingly harmless products found in most Australian homes can pose a serious risk to children. -
7 Sep 2020
How to buy the safest toys for babies and kids
With a bit of knowledge and common sense you can avoid dodgy products. -
2 Sep 2020
How to buy the best hand sanitiser
What you need to know to find the right hand sanitiser for your household. -
31 Aug 2020
Ethical super: Where is your money invested?
In part four of our ethical super series, we dig into how ethical funds and options invest. -
26 Aug 2020
5 product safety battles we're still fighting
CHOICE is still pushing for reforms on these five issues to protect consumers against unsafe products. -
21 Aug 2020
Op-ed: Time for super fund freedom
Everyone should be able to choose their own fund, says the director of Super Consumers Australia. -
17 Aug 2020
Predatory lender Cigno faces second ASIC intervention
ASIC used its intervention powers to ban Cigno's lending model last year. Now it's looking to ban Cigno's revamped model, too. -
17 Aug 2020
Face masks and COVID-19 – what you need to know
We take a look at the latest advice about when and how to wear a face mask, plus how to make your own. -
11 Aug 2020
Tinder charges older people more
A CHOICE mystery shop reveals the dating app's pricing model could fall foul of discrimination laws. -
11 Aug 2020
Op-ed: Tinder's secret pricing shows how companies use our data against us
CHOICE director of campaigns Erin Turner calls for ethical data use. -
7 Aug 2020
How to shop safely at the supermarket during the COVID-19 outbreak
Steps you can take to ensure everyone's shopping experience is a safe one. -
30 Jul 2020
Do you need health insurance for COVID-19?
Or will Medicare and the public health system give you the care you need? -
28 Jul 2020
Elective surgery during the coronavirus crisis
Low-risk surgeries like hip replacements and cataract operations going ahead in all states but Victoria. -
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16 Jul 2020
Medibank fined $5 million for denying member claims
AHM members were told they weren't covered for certain procedures when they were -
15 Jul 2020
How to choose the best health insurance for single-parent families
Tips to help you choose the best-value cover for your family and compare offers from Medibank, Bupa, HCF, HBF, NIB and more. -
15 Jul 2020
How to find the best health insurance for families
Get useful tips and compare what's on offer from Medibank, Bupa, HCF, HBF, NIB and more to find the best deal. -
15 Jul 2020
How to find the best health insurance for young and healthy singles and couples
Planning a family or just want to avoid tax? Here's how to find the best value health cover for your life stage. -
14 Jul 2020
How to choose the best health insurance for seniors
If you're aged 65 and over, here are some tips to help you find the best health insurance for your needs. -
24 Jun 2020
Banks get low marks on CHOICE COVID-19 banking scorecard
The big four banks have taken some steps to help customers affected by the economic fallout, but it's far from enough. -
23 Jun 2020
COVID-19 lockdown and suspicious price hikes on big ticket items
We tracked whitegoods retailers' daily prices and pinpointed some very timely price increases. -
22 Jun 2020
How to get the same health insurance cover for less
Paying too much? Switching to a cheaper comparable policy could save you up to $1578. -
17 Jun 2020
Child safety gates fail safety test and pose injury risk
Six of 14 products reveal serious safety concerns -
17 Jun 2020
The 10 worst credit cards in Australia – and why you should avoid them like the plague
With interest rates higher than 20%, these credit cards can really cost you in the long run. -
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9 Jun 2020
The great credit card rip-off – and how much extra we’ve paid
The cash rate has dropped from 4.75% to 0.25% since 2011, but credit card rates have barely budged. We list the worst offenders -
2 Jun 2020
What never-ending credit card debt is doing to Australians
Easy credit – and the high interest that often comes with it – has tied many people to ongoing repayments they can’t afford. -
27 May 2020
Mosaic Brands customers still wait for hand sanitiser marketed amid COVID-19 panic
The owner of Katies, Rockmans and Noni B jumped into the hand sanitiser market, but have over-promised and under-delivered. -
19 May 2020
Will private health insurance save you money?
Don't fall for misleading marketing – taking out cover isn't always a necessity. -
5 May 2020
CHOICE launches the Shiny Awards
We want to celebrate those businesses who've done the right thing by consumers during the COVID-19 crisis. -
21 Apr 2020
Our five-point plan for the banks to earn back trust during the COVID-19 crisis
Waive long-term credit card debt, cap rates at 10%, pay compensation now, and more. -
21 Apr 2020
Hand sanitisers: a booming business
Will all kinds of businesses flogging hand sanitisers, can consumers trust that the products are effective and fairly priced? -
9 Apr 2020
Why it's still hard to find toilet paper at the supermarket
Panic buying, a lagging supply chain and being housebound have contributed to shortages in stores across the country. -
7 Apr 2020
Why insurers should reduce health premiums during the coronavirus crisis
We think a 50% drop in the availability of services should mean you pay 50% less on your premiums. -
31 Mar 2020
CHOICE calls for suspension of Lifetime Health Cover loading
In the midst of a pandemic, it's not the time to penalise Australians for dropping or failing to take up health insurance. -
31 Mar 2020
Rental rights you didn't know you had
The rental market is tough – but you do have some rights.
