March 23, 2026
Victorian regulator takes Engie Energy to court for hardship violations
The state’s most complained about retailer has an abysmal record of honouring its customer support obligations.
Shopping
Know your rights, know when you’re being manipulated, and most of all know where to sniff out the best bargains.
March 19, 2026
How to avoid dangerous Easter products these holidays
Novelty toys and other popular items don't always meet standards. Here's how to stay safe.
March 13, 2026
Can the government stop petrol price gouging in Australia?
As concerns of petrol profiteering rise, do governments and regulators have the powers to stop companies exploiting conflict in the Middle East?
March 11, 2026
One-fifth of Australian imports have probable links to forced labour
New research reveals that 21.5% of imported goods come from regions known for exploiting workers.
Ratings and reviews
Everyday shopping
March 13, 2026
Can the government stop petrol price gouging in Australia?
As concerns of petrol profiteering rise, do governments and regulators have the powers to stop companies exploiting conflict in the Middle East?
March 11, 2026
One-fifth of Australian imports have probable links to forced labour
New research reveals that 21.5% of imported goods come from regions known for exploiting workers.
February 24, 2026
CHOICE calls for an end to grocery pricing tricks
We've told the government how supermarkets could greatly improve the way they set and display prices.
February 12, 2026
The best places to find freebies and second-hand bargains
Who doesn’t love bragging about a bargain? CHOICE staff members reflect on some of their best finds – and share where they found them.
Online shopping
January 27, 2026
Do you actually need shipping protection when shopping online?
Guaranteed compensation for deliveries gone wrong sounds tempting – but some rights you already get for free.
January 12, 2026
Temu explained: Is it worth using?
Is Temu legit? Here's everything you need to know, with verdicts from experts and shoppers.
December 17, 2025
EU consumer groups flag multiple safety failures on Temu and Shein
Testing of 162 products has revealed around two-thirds contravened EU standards, and many posed serious risks.
December 11, 2025
Why your complaints about Meta and Google aren’t being resolved
Australia's telco ombudsman receives lots of complaints about digital platforms, but doesn't have the power to resolve them.
Packaging, labelling and advertising
January 13, 2026
‘If they log the whole forest we will die’
CHOICE travels to the remote Borneo jungles to meet a community fighting back against a company exporting wood to Australia.
January 8, 2026
‘Run the risk of looking silly’: Media regulator criticised for coordinating with cricket body on illegal gambling questions
The body responsible for regulating gambling advertising has again been accused of being too cosy with the industry.
October 3, 2025
Is this what 25 years of shrinkflation looks like?
A chance find reveals the long history of a hot button consumer issue.
August 14, 2025
Are targeted ads for mental health apps doing more harm than good?
Social media is bombarding users with offers of support, but experts question whether it's helping.
Shopping for services
March 23, 2026
Victorian regulator takes Engie Energy to court for hardship violations
The state’s most complained about retailer has an abysmal record of honouring its customer support obligations.
March 2, 2026
Should people who can’t pay their bills have their power cut off?
You can have your power disconnected in Australia for owing as little as $300.
February 25, 2026
Shocking Energy: A timely parody to help explain your energy bill
To shine a light on issues in the energy market, we’ve invented our own unscrupulous retailer.
January 27, 2026
Dynamic energy pricing is leaving customers confused and paying more
Using less energy during peak hours is meant to save us money, but plans are often complex and more expensive.
Shopping for special occasions
December 5, 2024
Got a dud product this festive season? Here are your rights
What can you do if your Christmas gift or Boxing Day sale bargain turns out to be a dud?
December 4, 2024
Read this before you buy a gift card
They're a great last-minute present idea, but there are some pitfalls to avoid. Plus, how to make your money go further.
November 26, 2024
6 ways to save on your Christmas groceries
Reduce festive season stress with these tips to slash the cost of the big Christmas shop.
November 22, 2024
CHOICE experts’ top picks for Christmas gifts
The presents to buy this festive season – and the ones to avoid.
Your rights
March 19, 2026
How to avoid dangerous Easter products these holidays
Novelty toys and other popular items don't always meet standards. Here's how to stay safe.
March 9, 2026
What to do with a faulty product
Our expert guide to your rights when something goes wrong.
March 3, 2026
10 ways to protect yourself from buying unsafe products
How to avoid being stuck with a dangerous dud.
March 2, 2026
9 things everyone should know about their consumer rights
What you need to know to exercise your rights under the Australian Consumer Law.