A sum insured policy. Accidental damage cover is optional.
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Description
- Insurer
- RACT
- Policy
- Contents and Portable Items (strata owners)
- Owner type
- Strata owners
- Provider
- RACT Insurance Pty Ltd
- About the insurer
Cover summary
- Contents cover
- Nominate a sum insured for your contents
- Legal liability
-
- Up to $20 million
- Cover for people named on the policy, plus their family members living with them
- Cover for incidents in Australia
- Renters liability
- N/A
Cost
- Same price to pay monthly
- ACT price comparison
- N/A
- NSW price comparison
- N/A
- NT price comparison
- N/A
- North Queensland price comparison
- N/A
- South Queensland price comparison
- N/A
- SA price comparison
- N/A
- Tasmania price comparison
- $$
- Victoria price comparison
- N/A
- WA price comparison
- N/A
Covered events
- Theft
-
- Covers loss and damage due to theft, burglary and attempt to commit theft or burglary
- No cover for theft by you or residents
- No cover for theft by people who enter address with consent of you or a resident
- No cover for theft by people who enter or leave through an open or unfinished wall, roof, door or window, even if it was temporarily secured or covered
- Fire
-
- Covers fire and bushfire
- Also covers damage caused by soot, smoke, heat, ash from fire within 100m of home
- Accidental damage option adds cover for scorching where there is no flame
- No cover for soot, smoke, heat, ash where your house has not caught fire
- No cover for items which by their intended purpose have a fire in them, and and the fire damage is contained to that item
- No cover for homes unoccupied for more than 60 days without insurer approval (bushfire is covered)
- 72 hour waiting period for bushfire
- Flood
-
- Covered
- Covers damage caused by rising damp, seepage of water from ground, erosion, vibration, subsidence, landslip, landslide, mudslide, collapse, shrinkage and any other earth movement, but must be directly caused by and occur within 72 hours of flood
- 72 hour waiting period
- Storm and cyclone
-
- Covered
- Covers damage caused by rising damp, seepage of water from ground, erosion, vibration, subsidence, landslip, landslide, mudslide, collapse, shrinkage and any other earth movement, but must be directly caused by and occur within 72 hours of storm
- Storm must be accompanied by heavy rain, strong winds, lightning, snow or hail
- 72 hour waiting period
- Storm surge
- Not covered
- Action of the sea
- Not covered
- Tsunami
- Covered
- Explosion
- Covered
- Earthquake
- Covered
- Vandalism
-
- Covers damage from deliberate or intentional acts and the action of a person acting maliciously
- No cover for damage by you, your family or anyone living or staying at address
- No cover for damage by someone who enters address with consent of you or someone living or staying at address
- No cover for malicious damage to inside finishes, fixtures or fittings as a result of unfinished construction, alteration or renovation
- Riot & civil unrest
-
- Covers riot, civil commotion and industrial or political disturbance
- No cover for rioting after incident involving radioactivity or nuclear materials
- No cover for rioting after actual or threatened release of biological, chemical or other pollutant, contaminant or communicable disease
- No cover for damage caused by you, your family or residents
- No cover for damage caused by someone who enters address with consent of you or resident
- No cover if damage arising 72 hours from commencement of incident
- Impact damage
-
- Covers damage caused by falling trees or parts of a tree
- Covers damage caused by or arising from the use of a vehicle (including aircraft and water-borne craft)
- Covers damage caused by falling power poles or communication poles, towers or lines
- Covers damage caused by aerials or satellite dishes
- Covers damage caused by animals (unless it is kept at the address)
- Covers damage caused by space debris; or debris from an aircraft, rocket or satellite
- No cover for damage caused by roots of trees, plants, shrubs or hedges
- No cover for damage caused by tree-felling or lopping at the address
- No cover for damage to roads, driveways, paths, paving, bridges, causeways or underground services caused by vehicles, cranes or earth moving equipment
- Does not cover removal and disposal of fallen trees or branches or other objects unless required to undertake repairs to the home
- Does not cover removal and disposal of tree stumps or tree roots that are still in the ground
- Does not cover items that cause the impact damage
- Does not cover removal and disposal of debris or other objects unless required to undertake repairs to the home
- Animal damage
-
- Covers impact damage caused by animals not kept at address
- Covers damage caused by animals/birds accidentally trapped at address biting, chewing, clawing, pecking or urinating/excreting/vomiting
- Covers fire and escape of liquid caused by insects, rodents or vermin
- No cover for impact damage caused by animals belonging to/in care of resident/someone at address with consent of resident
- Up to $5000 for damage caused by trapped animals
- Escape of water and other liquids
-
- Covers escape of liquid from: › fixed pipes and gutters › refrigerators, freezers, dishwashers, washing machines and fixed aquariums › baths, basins, showers, sinks and toilets › tanks and hot water cylinders › spas and swimming pools › water mains
- Accidental damage option covers escape of liquid from portable containers
- Covers damage caused by rising damp, seepage of water from ground, erosion, vibration, subsidence, landslip, landslide, mudslide, collapse, shrinkage and any other earth movement, but must be directly caused by and occur within 72 hours of escape of liquid
- No cover for escape of liquid from agricultural pipes; showers, when the walls, screening, door or curtain were inadequate to prevent the escape; watering systems; or hoses
- No cover for gradual process of leaking, discharging, dripping, splashing or overflowing over a period of time when you could reasonably be expected to be aware of this occurring
- No cover for items that caused the escape of liquid
- Breakage
-
- Covers: – glass in light fittings – glass in furniture – glass in household appliances not permanently fixed to home
- No cover for scratching or chipping
- Does not cover: – items already in damaged condition – glass in televisions, radios, clocks, portable electronic devices, mobile phones, computer equipment or picture frames – glass in greenhouses
- No cover for items which are not glass, including ceramics or marble
- Accidental damage
-
- Optional
- Covers accidental loss and damage to your contents
- Covers damage caused by escape of liquid from a portable container
- Covers scorching where there is no flame
- No cover for cash; mobile phones; portable electronic devices; computers; laptops; swimming pool liners and covers or remote controlled, model or toy vehicles, watercraft, aircraft or drones
- No cover for photographs or films or other visual images stored electronically or on any other medium including hard copies
- No cover for property belonging to visitors
- No cover for ride-on lawnmowers; motorised wheelchairs; mobility scooters; musical instruments; fishing rods; bicycles; sporting, leisure or recreational equipment or non-motorised watercraft while in use
- No cover for damage caused by animals, birds or insects pecking, biting clawing or chewing; animal, bird or insect urine, excrement or vomit; building, renovating or altering the home (unless you are painting; renters; tenants; guests; boarders; or mechanical or electrical breakdown
- No cover for loss of items which have been misplaced
Claims
- Out-of-hours claiming
- Online and 24/7 phone
- How the insurer can settle your claim
-
- Repair damaged items
- Replace damaged items
- Pay you the item's replacement value, up to your sum insured or other sublimits
- Cash settlement
-
- Customer cost if insurer offers cash
- Insurer cost if you ask for cash (may be less than retail cost)
- New for old contents replacement
- Unoccupied homes
-
- You must receive insurer approval if home will be unoccupied for more than 60 days
- If you don't inform insurer, cover for fire (but not bushfire), escape of liquid, theft, burglary, intentional or malicious damage or explosion is limited to loss or damage <i>not</i> caused by home being unoccupied
Contents
- Cover for unlisted portable contents
-
- Covers some items for theft and accidental loss/damage
- Up to $3000 overall
- Up to $1000 per item, pair and set
- Covered anywhere in Australia and New Zealand
- $100 excess
- Optional
- Optional cover for specially listed valuables
-
- Cover for theft and accidental loss/damage
- Covered anywhere in Australia and New Zealand
- $100 excess
- Contents in the open air
- Up to 20% sum insured overall
- Temporary accommodation
-
- Up to 10% sum insured
- Paid on top of sum insured
- Covers additional accommodation expenses, mail redirection, utility connection fees, rental bond, removal/storage costs and commercial pet boarding
- Limit combined with emergency storage
- Debris removal
-
- Up to 10% sum insured overall
- Paid on top of sum insured
- Exploratory costs
- Not covered
- Emergency storage
-
- Up to 10% sum insured
- Paid on top of sum insured
- Limit combined with accommodation
- Covers storing contents which will not fit in temporary accommodation
- Keys and locks after break-in
- Up to $1000 overall
- Motor burnout
-
- Motors up to 10 years
- Optional
- Jewellery
- Up to $1000 per item
- Artworks
- Up to $1000 per item
- Collections (e.g. stamps, coins)
- Up to $1000 overall
- Digital media
- Not covered
- Spoiled food
-
- Up to $1000
- Covers spoilage caused by mechanical breakdown of refrigerator or freezer and unforeseeable interruption to public power grid
- Covers spoilage caused by insured events
- Excludes damage to refrigerator or freezer from spoiled food
- Covers food and medication
- Visitors' contents
- Up to $1000 overall
- Pet cover
- Not covered
- Permanent fixtures
-
- Up to $10000 overall
- Covers fixtures not covered by policy held by body corporate
- Does not cover fixtures not covered by policy held by body corporate
- Overlapping cover at a new house
- Not covered
- Cover for contents while moving house
- Not covered
