A sum insured policy. A white label policy, identical in cover to AHM and Bupa Basic.
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Description
- Insurer
- Huddle
- Policy
- Basic (renters)
- Owner type
- Renters
- Provider
- The Hollard Insurance Company Pty Ltd
- About the insurer
Cover summary
- Contents cover
- Nominate a sum insured for your contents
- Legal liability
-
- Up to $20 million
- Cover for people named on the policy, plus their family members living with them
- Cover for incidents in Australia
- Renters liability
- Covered
Cost
- Same price to pay monthly
- ACT price comparison
- $
- NSW price comparison
- $
- NT price comparison
- N/A
- North Queensland price comparison
- N/A
- South Queensland price comparison
- $
- SA price comparison
- $
- Tasmania price comparison
- $$
- Victoria price comparison
- $
- WA price comparison
- $
Covered events
- Theft
-
- Covers loss and damage due to theft and attempted theft
- Up to $2500 for loss or theft of funds if card used fraudulently, after loss or theft of credit or financial transaction card from home
- No cover for theft by residents
- No cover for theft by people at the site with consent of you or a resident
- No cover for theft from common property or similar common or public area in a building
- No cover where building security has been compromised due works being carried out
- No cover for theft or attempted theft out of or in connection with any business, profession or occupation
- Does not cover theft of cash, gift vouchers or travel or other tickets from the open air
- Does not cover theft of computers, mobile phones or photographic equipment or any accessories from the open air
- Does not cover theft of tools of trade, instruments or equipment from the open air
- Fire
-
- Covers fire and bushfire
- Up to $500 for fire brigade charges
- No cover for any process involving the application of heat where there is no flame
- No cover for the ignition of mineral spirits or dangerously flammable substances brought on to or kept at the site in quantities which are in breach of statutory regulations
- No cover for heat-resistant items (if they ignite)
- 72 hour waiting period for bushfire
- Flood
-
- Covered
- Covers damage caused by earth movement and vibration but must occur as a direct result and within 168 hours of flood
- No cover for damage caused by water entering home due to due to building alterations, renovations or additions
- No cover for cost of replacing water in swimming pools or spas
- No cover for cost of cleaning or removing mud or debris in swimming pools or spas
- Flood excess: greater of $500 or your basic excess
- 72 hour waiting period
- Storm and cyclone
-
- Covers damage caused by storm and rainwater
- Covers damage caused by earth movement and vibration but must occur as a direct result and within 168 hours of storm or rainwater
- No cover for damage caused by gradual deterioration due to rainwater
- No cover for damage caused by water entering home due to due to building alterations, renovations or additions
- No cover for damage caused by water that has seeped or percolated into building
- No cover for cost of replacing water in swimming pools or spas
- No cover for cost of cleaning or removing mud or debris in swimming pools or spas
- 72 hour waiting period for rainwater and storm
- Storm surge
- Not covered
- Action of the sea
- Not covered
- Tsunami
- Covered
- Explosion
- Covered
- Earthquake
- Covered
- Vandalism
-
- Covers malicious damage and vandalism
- No cover for damage by residents
- No cover for damage by someone at site with consent of you or resident
- No cover damage in connection with any business, profession or occupation
- Riot u0026 civil unrest
-
- Covers riot, civil commotion and industrial unrest
- No cover for subsequent damage sustained after the first 168 hours of riot, commotion or unrest
- Impact damage
-
- Covers damage caused by falling trees or branches
- Covers damage caused by motor vehicles, trailers or watercraft
- Covers damage caused by power or communication poles
- Covers damage caused by satellite dishes and television or radio aerials breaking or collapsing
- Covers damage caused by aircraft or debris falling from space
- No cover for damage caused by tree roots
- No cover for damage caused by tree felling or lopping at the site
- No cover for damage to driveways, paths, paving or underground services caused by road vehicles, cranes or earthmoving equipment
- Does not cover costs to remove tree stumps from the ground
- Does not cover costs to remove trees which have fallen but not damaged the home
- Animal damage
- Not covered
- Escape of water and other liquids
-
- Covers sudden, unexpected, accidental and without warning escape of liquid from: fixed pipes waterbeds, aquariums and household appliances fixed household items used to hold liquid fixed tanks
- No cover for damage caused by gradual seepage; wear and tear; gradual deterioration; or a gradual process of leaking, splashing, dripping or overflowing
- No cover for damage caused by inadequate drainage systems
- No cover for damage caused by leaking or faulty shower recesses or bases
- No cover for damage caused by lack of routine maintenance
- No cover for damage caused by water or other liquids entering through an opening made for building, renovation or repair work
- No cover for escape of liquid from pipes designed to leak, any fixed item used to hold liquid due to overflowing as a result of a tap being left on, swimming pools, watering systems, pot plants, vases, terrariums, beverage containers, cooking pots, buckets or watering cans
- No cover for items from which water leaked or escaped
- No cover for cost to replace any liquid that escaped
- Breakage
-
- Covers: fixed glass in furniture contents-related items mirrors in furniture
- Break must extend through entire thickness of glass
- Does not cover: glass forming part of stove tops, cooking surfaces, heaters or oven doors screens of computers or television sets or other types of visual display units glass vases, ornaments or held-held mirrors glass in glasshouses, greenhouses or conservatories
- Accidental damage
- Not covered
Claims
- Out-of-hours claiming
- Online and 24/7 phone
- How the insurer can settle your claim
-
- Repair damaged items
- Replace damaged items
- Pay you the item's replacement value, up to your sum insured or other sublimits
- Cash settlement
-
- Customer cost if insurer offers cash
- Insurer cost if you ask for cash (may be less than retail cost)
- New for old contents replacement
- Covered (excludes clothing, computers over 4 years old, household linen, items out of use (eg stored away) and shoes)
- Unoccupied homes
-
- You must inform insurer if home will be unoccupied for more than 100 days
- Exclusion does not apply to lightning, earthquake, tsunami or volcanic eruption
Contents
- Cover for unlisted portable contents
- Not covered
- Optional cover for specially listed valuables
-
- Cover for insured events (not accidental loss/damage)
- No cover for disappearance when cause cannot be established
- Covered anywhere in Australia
- $100 excess
- Contents in the open air
-
- Up to $4000 overall
- Up to $1000 per item
- No item sublimit for barbecues or garden furniture
- Temporary accommodation
- Not covered
- Debris removal
-
- Up to 10% sum insured overall
- Paid on top of sum insured
- Exploratory costs
-
- Applies to claims for escape of liquid
- Covers cost to search for unknown source of leaking pipe
- Up to $500 overall
- Emergency storage
- Not covered
- Keys and locks after break-in
- Not covered
- Motor burnout
- Not covered
- Jewellery
-
- Up to $1000 per item
- Up to $2500 per collection
- Artworks
-
- Up to $1000 per item
- Up to $2500 per collection
- Collections (e.g. stamps, coins)
-
- Up to $1000 per item
- Up to $2500 per collection
- Digital media
-
- Up to $1000 per item
- Up to $2500 per collection
- Spoiled food
-
- Up to $500
- Covers frozen and refrigerated food
- Covers spoilage caused by unforeseeable failure of the public electricity supply
- No cover for spoilage caused by you leaving a door ajar, or you accidentally disconnecting power
- $100 excess
- Visitors' contents
- Up to $2500 overall
- Pet cover
- Not covered
- Permanent fixtures
- N/A
- Overlapping cover at a new house
- Up to 14 days cover at both addresses
- Cover for contents while moving house
-
- Up to 20% contents sum insured overall
- Cover for fire, collision and overturning of removal vehicle