A sum insured policy. A white label policy, identical cover to policies sold by Honey, Aldi and Bank Australia. We've scored this policy on cover only, because the insurer doesn't share its price data.
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Description
- Insurer
- BOQ
- Policy
- Household (strata owners)
- Owner type
- Strata owners
- Provider
- RACQ Insurance Limited
- About the insurer
Cover summary
- Contents cover
- Nominate a sum insured for your contents
- Legal liability
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- Up to $20 million
- Cover for people named on the policy, plus their family members living with them
- Cover for incidents in Australia
- Renters liability
- N/A
Cost
- Same price to pay monthly
- ACT price comparison
- N/A
- NSW price comparison
- N/A
- NT price comparison
- N/A
- North Queensland price comparison
- N/A
- South Queensland price comparison
- N/A
- SA price comparison
- N/A
- Tasmania price comparison
- N/A
- Victoria price comparison
- N/A
- WA price comparison
- N/A
Covered events
- Theft
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- Covers theft and attempted theft by people who enter home without your consent
- Up to $500 for contents in the open air
- No cover for theft by tenants, if you have not told insurer home is being rented out
- No cover for theft by people who enter home with express or implied consent of the you, residents, tenants, or people you told could invite people to the home
- Does not cover theft of contents in a boarding house, dormitory, nurse's quarters, barracks or similar building if thief enters home through an open or unlocked door, window or skylight
- Does not cover contents in common areas
- Does not cover theft of cash, gift cards or travellers cheques if thief enters home through an open or unlocked door, window or skylight
- Fire
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- Covers fire, bushfire and grassfire
- Also covers damage caused by smoke or heat from fire within 100m of home
- No cover for smoke or heat when your home or contents did not catch fire (e.g. melting or scorching)
- 72 hour waiting period for bushfire
- Flood
-
- Covers damage caused by flood and water runoff
- Covers damage caused by landslide and subsidence but must be solely caused by and occur within 72 hours of first flood or water runoff damage
- No cover for damage caused by erosion, vibration, any earth movement or earth shrinkage or expansion
- No cover for damage caused by power surge
- No cover for damage caused by hydrostatic pressure building up behind or below any part of home
- No cover for damage caused by rising damp or water absorbed through floors or walls
- No cover for water in swimming pools and spas
- 72 hour waiting period for flood and water runoff
- Storm and cyclone
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- Covered
- Up to $500 for swimming pool or spa covers and liners up to five years old
- No cover for damage caused by power surge
- 72 hour waiting period
- Storm surge
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- Covered
- No cover for damage caused by power surge
- No cover for damage caused by hydrostatic pressure building up behind or below any part of home
- No cover for damage caused by rising damp or water absorbed through floors or walls
- No cover for water in swimming pools and spas
- 72 hour waiting period
- Action of the sea
- Not covered
- Tsunami
- Covered
- Explosion
- Covered
- Earthquake
- Covered
- Vandalism
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- Covers damage by someone who intentionally or maliciously damages home or contents
- Up to 10% sum insured for costs to clean up mess left by vandal, or police when they investigated incident
- No cover for damage by someone who enters home with consent of permanent resident or someone you told could invite people to home
- No cover for cash, gift cards, cheques or travellers cheques if vandal enters home through open or unlocked door, window or skylight
- No cover for contents in common areas
- Riot & civil unrest
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- Covers riot
- Also covers damage caused by action legal authorities take to control riot
- Impact damage
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- Covers damage caused by trees or tree branches
- Covers damage caused by motor vehicles or watercraft
- Covers damage caused by satellite dishes, solar hot water tanks or aerials
- Covers damage caused by aircraft; space debris; or debris from a rocket or satellite
- No cover for damage caused by tree lopping or felling by a resident or someone with resident's consent
- No cover for damage to underground services caused by motor vehicles or watercraft
- Does not cover costs to remove and dispose of trees, branches or stump of the tree that caused the impact
- Does not cover contents in the open air
- Animal damage
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- Covers damage caused by animals not kept at the home
- Covers bird damage to door/window glass
- No cover for damage caused by bedbugs, birds, cockroaches, fleas, lice, mice, parasites, pests, rats, termites or pets/other animals kept at the home
- Escape of water and other liquids
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- Covers liquids leaking, bursting, discharging or overflowing from: › pipes, gutters and drains fixed or connected to home › dishwashers; washing machines; water catchment trays in refrigerators, freezers and evaporative air conditioners; waterbeds and fixed domestic items › baths, basins and sinks › water tanks › water mains › lavatory cisterns and pans
- Covers gradual and ongoing leaks if damage started after you took out this policy, and you did not know and could not have reasonably been expected to know about leak before it caused loss or damage
- No cover for leaks from fish tanks or shower recesses or cubicles
- No cover for leaks that you knew about but did not fix
- No cover for items or devices that leaked
- No cover for cost to replace escaped liquid
- Breakage
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- Covers: – glass in wall hanging mirrors – glass that is part of furniture – glass in coffee tables and display units – glass in wall hanging picture frames
- Accidental damage option covers: – glass in picture frames that are not normally hung on walls – glass in radios, clocks, vases, ornaments and lamps – screens of televisions and visual display units
- Break must extend through entire thickness of item
- Does not cover: – glass in mirrors normally carried by hand – glass in fish tanks – glass in conservatories
- No cover for items made from other materials including porcelain, marble, granite, fibreglass, polymarble or ceramics
- Accidental damage
-
- Optional
- Covers accidental loss and damage to your contents
- Covers damage caused by motor burnout
- Covers furniture; furnishings; household decorative items; works of art; wall hangings; household ornaments; televisions; visual display units; kitchen, dining room, lounge room, bedroom and bathroom wares; floor carpets and household and domestic electrical and electronic goods
- Covers personal computer equipment and associated hardware
- No cover for cracking, chipping or breakage of handheld glass, glassware or china items while being used
- No cover for fish tanks
- No cover for outdoor swimming pools or spas and equipment, including covers and liners
- Separate optional cover available for mobile phones
- Up to 5% contents sum insured for contents in the open air
- No cover for damage caused by minor dents, scratches or chips
- No cover for damage caused by power surge (unless caused by another insured event); or mechanical, electrical or electronic breakdown or failure of items (except motor burnout)
- No cover for burning, melting or scorching caused by processes that involve heat or fire, cigaretes, cigars, pipes, tobacco, ash or other substances designed to be burned or heated up
- No cover for damage if you rent out your home
Claims
- Out-of-hours claiming
- Online and 24/7 phone
- How the insurer can settle your claim
-
- Repair damaged items
- Replace damaged items
- Pay you the item's replacement value, up to your sum insured or other sublimits
- Cash settlement
- Customer cost
- New for old contents replacement
- Covered (excludes clothing and floor carpets over 10 years old)
- Unoccupied homes
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- $1500 additional excess if unoccupied for more than 60 consecutive days
- You must inform insurer if home will be unoccupied for this long
Contents
- Cover for unlisted portable contents
-
- Covers some items for insured events and accidental loss/damage
- Choose overall limit from $2000–$8000
- Choose limit from $500–$2000 per item
- Covered anywhere in Australia and New Zealand
- $300 excess
- Optional
- Optional cover for specially listed valuables
-
- Cover for insured events and accidental loss/damage
- Covered anywhere in Australia and New Zealand
- $300 excess
- Contents in the open air
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- Up to 5% sum insured overall
- Cover for theft
- Optional cover for accidental damage
- No cover for impact
- Temporary accommodation
- Not covered
- Debris removal
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- Up to 20% sum insured overall
- Paid on top of sum insured
- Exploratory costs
- Not covered
- Emergency storage
-
- Up to 10% sum insured
- Paid on top of sum insured
- Covers moving/storing contents
- Keys and locks after break-in
- Up to $1000 overall
- Motor burnout
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- Motors up to 10 years
- Optional
- Jewellery
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- Up to $6000 overall
- Up to $2000 per item
- Artworks
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- Up to $12000 overall
- Up to $2000 per item
- Collections (e.g. stamps, coins)
- Up to $2000 overall
- Digital media
- Up to $5000 overall
- Spoiled food
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- Up to $1000
- Covers spoilage caused by insured events, sudden escape of refrigerant fumes, refrigerator or freezer breaking down and failure of public electricity supply
- Optional cover for motor burnout
- No excess for claims relating only to spoilage
- Covers frozen or refrigerated food, goods and medicines
- Visitors' contents
- Up to $500 overall
- Pet cover
- Not covered
- Permanent fixtures
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- Up to sum insured overall
- Covers fixtures/fittings not required by law to be insured by body corporate
- Covered fixtures include light fittings; built-in appliances/wardrobes/cupboards; fixed awnings/shutters; hot water systems; solar panels; shower screens; fixed glass; skylights; sinks, basins, shower bases, baths, toilets made from porcelain, marble, granite, fibreglass or polymarble and glass/ceramics in cook tops
- Overlapping cover at a new house
- Up to 14 days cover at both addresses
- Cover for contents while moving house
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- Up to contents sum insured overall
- Cover for fire, flood, water runoff and road accident
