We recommend models which score 70% or more overall, so long as they also score well on other crucial factors including taste and milk frothing.

This overall score is made up of taste (60%), ease of use (20%), milk frothing ability (15%), and coffee temperature consistency over consecutive cups (5%).

Brand satisfaction score is based on how satisfied 2724 surveyed members are with their coffee machines from a scale of excellent to terrible (survey conducted in 2019). Not all brands have scores as we require a minimum of 50 responses per brand.

Brand reliability scores are based on responses from more than 2700 coffee machine owners in 2019. We ask whether they have run into a problem with their appliance in the last 12 months. Scores are based on brand, not model. Not all brands have scores as we require a minimum of 50 responses per brand.

Three experts test the espressos in a 'blind' tasting, checking the colour and thickness of the crema (the tan-coloured foam on the top of an espresso), aroma, flavour, mouth-feel (for example, creaminess or wateriness) and aftertaste.

How easy the machines are to use. We try the controls, fill the water tank and the bean hopper, adjust the grinder, make a coffee, and clean inside and out.

We experiment with each machine to find how it best froths milk, looking for fine, pourable froth. We use what the manufacturer recommends (a milk frother, milk-based capsule or coffee capsule extracted over milk).

We measure the consistency of four consecutive coffees for each machine after warming it up for five minutes.

Not scored, but will affect how quickly you can turn out a cup of coffee.

The manufacturer's recommended retail price. Prices are often flexible, so shop around both online and in bricks-and-mortar stores for options.

Thermoblock heats up only a very small quantity of water on demand as it flows through the system. Boilers heat a larger amount of water and keep it heated fairly consistently. A dual boiler includes two boilers; one for making coffee and one for steaming. Heat exchanger models use a single boiler but are designed to produce coffee and steam at the same time. 

The pressure the pump exerts when pushing hot water through the ground beans; measurement given in 'bar'. Some trial and error with the pressure and grind is required. A high bar does not necessarily mean a superior machine. We optimise the machines before giving them a taste test to give them their best chance.

Whether the machine comes with a milk jug for frothing or not.

Many espresso machines contain integrated milk frothers. Capsule machines usually have a separate milk frother and come with one as part of the package. We list the model we tested (and its RRP) if it doesn't come with a milk frother. Some capsule machines use milk-based capsules.

Some capsule manufacturers provide a recycling scheme.