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What to know before buying a coffee machine

Automatic or manual? Pods or capsules? Our expert guide will help you choose.

coffee machine making a cup of coffee

It's no secret that Australians love coffee, and it's certainly important to us that we drink good coffee – which is where home coffee machines come in.

There are several general types of espresso machines on the market, each with its own pros and cons depending on what you're looking for in a coffee maker. Here we look at why you'd pick one coffee machine over another, useful features, what you can expect to pay and more.

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Capsule coffee machines

Pod or capsule coffee machines make up the bulk of espresso machines we buy in Australia. To use them, you insert coffee capsules which are the size and shape of a single-serve UHT milk holder. They're hermetically sealed in aluminium or plastic, giving them the added advantage of staying fresh for about nine months.

Nespresso is the biggest-selling capsule machine type. Nespresso capsules come in various styles depending on whether you're using an 'original' type of machine, or its newer Vertuo ones.

The Vertuo models can accommodate a range of cup sizes and are only compatible with 'official' Nespresso capsules, as they have a barcode that tells the machine how to make the coffee. The prices for Vertuo capsules can vary from $8.60 up to $11.30 per sleeve of 10, depending on the size and variety.

Some come with a built-in milk frother, while others require you to buy one separately. Some don't need you to use one at all, and instead use separate milk capsules. In our tests, the quality of these milk capsules is generally poor.

These pods aren't to be confused with Easy Serving Espresso (ESE) pods, which are discs of coffee compressed between two layers of filter paper. These aren't hermetically sealed like the capsules. Some coffee machines can cater for both pods and ground coffee by providing a separate filter basket and possibly a different shower head for each.

How to use a pod machine

A pod or capsule of coffee is inserted into the machine, which then pierces the capsule to allow hot water to flow through and pour the shot.

How much do pod machines cost?

Prices tend to range from $79 to over $600, plus the cost of pods. But our coffee machine tests over the years have found that you don't have to pay top dollar to get a good coffee at home.


  • Very simple and convenient to use.
  • Many flavours of coffee available.
  • They require very little cleaning up.
  • They usually have a small benchtop footprint (one Aldi Expressi machine is 27 x 13 x 35cm for example, while a Nescafe Dolce Gusto Piccolini is only 29 x 16 x 23cm).


  • Enthusiasts may find coffees from these machines lack depth or intensity of flavour.
  • Aluminium-based capsules can be recycled via various schemes, but usually end up in landfill, which is very wasteful of the aluminium and other energy and material that goes into making them.
  • They do cost more to use in the long run than freshly-ground coffee, but are still cheaper than going to a cafe for your morning brew.

Automatic espresso machines

These are a growing part of the market, with major brands including DeLonghi, Gaggia, Jura, Melitta and Miele. While most people prefer to either work a manual model or enjoy the convenience (and cost savings) of a capsule coffee machine, the automated espresso machines definitely have their fans and can be very handy in a small office kitchen or a busy household.

How to use an automatic coffee machine

Your cup goes under the spout, you press the button to grind the coffee beans to make the espresso, then you make your desired beverage depending on the strength and volume you want. Some also automatically froth milk for a cappuccino or latte.

How much do automatic coffee machines cost?

Automatic coffee machines can often be quite an investment: we've tested machines that start at $379, while others tip over $4100.


  • Easier to use than semi-automatic and manual coffee machines.
  • They use freshly ground beans rather than a capsule and you can control the grind to your requirements.
  • You can usually save several 'programs' or user profiles with your favourite styles of coffee. Some are compatible with apps as well as smart home hubs.
  • Some have 'self-cleaning' modes, which minimise the hassle of washing and descaling the machine, but ongoing maintenance is still essential. Many will alert you when the machine needs to go into cleaning mode.


  • Often more expensive than other types of machines, and their higher price isn't a guarantee they'll make good coffee.
  • They can be quite heavy, weighing between 7.5kg and 15kg.
  • The depth of the machine can exceed 40cm, so you need to be able to spare the bench space.
  • Although they're 'automatic', parts will still require regular cleaning and maintenance, particularly the milk container and associated pipes, the drip tray, coffee grounds container and water tank.
  • Depending on the water hardness in your area, descaling will also be important. Some manufacturers recommend water filters which may add to the expense.
  • While aspects like strength, temperature and grind are customisable to a degree, you generally get less control than a dedicated grinder combined with a manual espresso machine.

Manual espresso machines

These machines let you experiment and get more hands-on with your coffee. They require a bit more knowledge, and practice, of coffee-making techniques such as grinding, dosing and tamping.

Major brands include Breville, DeLonghi, Gaggia, Lelit, Profitec, Rancilio, Sunbeam and Smeg.

Usually, you'll need a separate bean grinder before using them, which is an added cost, but they generally come with milk frothing capability.

The bench space manual coffee machines take up will vary depending on the complexity and design of the machine but they tend to be 20–40cm wide. The weight can vary from around 3kg up to 19kg.

How to use a manual espresso machine

You manually put the required amount of ground coffee into the group head, then set the machine to pour. You'll need to cut the flow of coffee yourself (unlike a semi-automatic machine).

How much do manual coffee machines cost?

A manual coffee machine can cost as little as $90 and go all the way up to over $4500.


  • Better depth of flavour from using fresh coffee.
  • The satisfaction of making your own cup of coffee just the way you like it.
  • They can look like works of art and spruce up a boring kitchen – even the budget ones offered by brands like Kmart have a retro appeal. 


  • Difficult for beginners with no coffee-making experience.
  • Ground coffee needs to be prepared before use.
  • Ongoing maintenance is required.

Our home espresso machine reviews compare more than 50 manual, semi-automatic and capsule coffee machines.

Semi-automatic espresso machines

A semi-automatic machine mostly operates like a manual machine would, but will automatically cut off the flow of coffee once a pre-set amount has been poured into your cup (a manual machine will require you to cut the flow of coffee yourself).


  • Versatile – gives you the best of both worlds in terms of having control of your cup while not worrying about when to stop the coffee flow.
  • Less costly than a fully-automatic coffee machine.


  • Like a manual coffee machine, there's still a learning and experimentation process.
  • Ongoing maintenance is required.

Key features to look for in a coffee machine

Clear and simple controls

Digital displays are generally easier to understand than indicator lights, especially when programming the machine.

Adjustable grinder

This lets you adjust the grind to suit the bean and machine (automatic machines have built-in grinders).

Variable coffee strength

This means you can adjust the intensity of the coffee to your taste.


A big espresso machine is fine if you have plenty of bench space in your kitchen, but you may want one that takes up less room.

Froth enhancer

Some machines come with a froth enhancer on the milk-frothing wand. This is supposed to make frothing easier, but it often produces large bubbles rather than the fine foam that's suitable for lattes and cappuccinos. If the enhancer is removable you may find it easier to produce fine, velvety foam.

Cup-warming tray

This helps keep your cups at a warm, constant temperature, which stops the coffee from cooling down too quickly.

Double shot 

Many models can make two espressos at once, but they often just grind one dose of beans for this (usually about the same amount they'd make for a single cup) which leads to weaker coffee. 

If you often make two cups of coffee, look for models that make them in quick succession rather than at the same time – these models grind a fresh dose for each cup, which is the best way for a good, strong cup of coffee.

Warm-up time

The warm-up times can vary depending on the machine – a manual coffee machine might take 1–2 minutes while a capsule machine might take about 20–30 seconds.

Wi-Fi and privacy

Some automatic espresso machines are Wi-Fi compatible, allowing you to initiate a coffee from afar or monitor the cleaning and maintenance process using a dedicated app. You can also create custom profiles for beverages with your preferred grind, strength and temperature. 

Be sure to read the app's privacy policy to make sure you're happy with the type of usage data that may be collected. For example, does the app only collect error logs and diagnostic information? Some apps may ask if you'd like to opt-in to sharing information about app interactions to the manufacturer.

Dual boiler vs heat exchanger? Thermoblock?

On a manual/semi-automatic coffee machine, a dual boiler means you can froth milk and make coffee at the same time (from each boiler), but these machines cost extra. Coffee machines that use heat exchanger systems only have one boiler which keeps the water at the right temperature for steaming milk (which is too high for brewing coffee), but there's a metal tube inside the heat exchanger that fresh water flows through which warms up to the temperature required for brewing coffee. 

They take up less room than a dual boiler system but you can't brew and steam at the same time. The same goes for thermoblock systems (which are usually cheaper and more energy-efficient). These use a single block of metal (such as aluminium) and heat water when needed, as it passes through an embedded pipe. However, we've seen some espresso machines with dual thermoblocks that let you brew and steam simultaneously.

Other useful features include a 'water tank empty' reminder, a height-adjustable spout to accommodate larger cups, and adjustable coffee volume.

Key features to look for

Clear and simple controls

Digital displays are generally easier to understand than indicator lights, especially when programming the machine.

Adjustable grinder

Lets you adjust the grind to suit the bean and machine. (Automatic machines have built-in grinders.)

Check the good and bad points for each model in our home espresso coffee machines reviews and automatic espresso machine reviews to see how they fare with making two cups.

How easy is it to repair a coffee machine?

Regular cleaning and correct usage of your coffee machine – regardless of type – will help prolong its life. But you may still run into issues over time. Thankfully many issues can be repaired, saving the entire unit from being replaced. 

CHOICE members have told us of problems they've experienced with their coffee machines, such as a leaking water tank, faulty steam valve, broken plastic tubing, failed pump or the motherboard needing to be replaced, all of which were repaired. 

Our own testers have experienced faulty machines out of the box. In one recent instance a lower-priced machine that arrived broken was replaced completely, while another $2000+ model was repaired by a service technician.

How easy is it to recycle a coffee machine?

In some cases, it may not be worth the cost of replacing a fault if the unit is out of warranty, but you don't need to dump your old coffee machine into landfill. Cheap capsule machines are largely made of composite plastic material (ABS), which can be recycled – look for the recycling number '7' on the unit. 

Other recyclable materials include polypropylene plastic and steel, but these aren't accepted in kerbside rubbish. Planet Ark's Recycling Near You website lists places that accept electrical appliances for recycling.

How do you recycle used coffee pods?

Although Nespresso pods (the most common type) are made of aluminium, they do have a thermal coating so need to be recycled through a Nespresso shop. Alternatively you can buy a Nespresso satchel to fill with used capsules and return it to a Nespresso shop or drop-off point, or you can buy a satchel to fill with used capsules and return it via Australia Post.

Some other brands that use plastic pods can be recycled through TerraCycle. These include L'OR, Moccona, illy, Lavazza and Nescafé Dolce Gusto, but collection points may be limited. Check the TerraCycle website for the latest information.

A number of home compostable coffee pods are on the market, as well as reusable pods which you can refill with your own ground coffee.

CH Best Brand generic

Australia's best espresso machine brand

We identify the best espresso machine brands based on our test results of more than 100 espresso machines tested in our labs in the last six years, as well as feedback from our members on satisfaction and reliability. 

How the brands stack up

There is no Best Brand espresso machine for 2023. While several espresso machine brands achieved impressive averages for their CHOICE Expert Ratings, there was no standout winner in 2023 when all the categories we rate our Best Brands on were taken into account.

Breville (manual and semi-automatic machines) was the Best Brand espresso machine in 2021 and 2020, with Sunbeam not far behind. We recommend all of the Breville models we've tested since 2018 and it has an impressive overall Best Brand score of 82%. However, this year it didn't meet our stringent requirements for the top spot.

For comprehensive details on every coffee machine we've tested, check out our home espresso coffee machine reviews and automatic espresso machine reviews.

It's important to note that the performance of specific product models may vary quite significantly, so don't assume that one brand's products are the best across the many different features, functions and price points.

Stock images: Getty, unless otherwise stated.