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Breville The Dual Boiler BES920 review

Semi-automatic type. Priced at $1500.

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This is the product's overall performance score, based on key tests conducted by our industry experts in the CHOICE labs.

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The product's best features and benefits

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Drawbacks or issues you need to know about
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Recommended View more details.

We recommend models which score 70% or more overall, so long as they also score well on other crucial factors including taste and milk frothing.

CHOICE Expert Rating View more details.

This overall score is made up of taste (60%), ease of use (20%), milk frothing ability (15%), and coffee temperature consistency over consecutive cups (5%).

Brand satisfaction score (%) View more details.

Brand satisfaction score is based on how satisfied 2724 surveyed members are with their coffee machines from a scale of excellent to terrible (survey conducted in 2019). Not all brands have scores as we require a minimum of 50 responses per brand.

Brand reliability score (%) View more details.

Brand reliability scores are based on responses from more than 2700 coffee machine owners in 2019. We ask whether they have run into a problem with their appliance in the last 12 months. Scores are based on brand, not model. Not all brands have scores as we require a minimum of 50 responses per brand.

Taste test score View more details.

Three experts test the espressos in a 'blind' tasting, checking the colour and thickness of the crema (the tan-coloured foam on the top of an espresso), aroma, flavour, mouth-feel (for example, creaminess or wateriness) and aftertaste.

Ease of use score View more details.

How easy the machines are to use. We try the controls, fill the water tank and the bean hopper, adjust the grinder, make a coffee, and clean inside and out.

Milk frothing score View more details.

We experiment with each machine to find how it best froths milk, looking for fine, pourable froth. We use what the manufacturer recommends (a milk frother, milk-based capsule or coffee capsule extracted over milk).

Coffee temperature consistency score View more details.

We measure the consistency of four consecutive coffees for each machine after warming it up for five minutes.

Measured heat-up time (min:s) View more details.

Not scored, but will affect how quickly you can turn out a cup of coffee.

Time taken to froth 200ml milk (min:s)
Availability
Tested model
Price View more details.

The manufacturer's recommended retail price. Prices are often flexible, so shop around both online and in bricks-and-mortar stores for options.

$1500
Capsule type
Not applicable
Type of heating system View more details.

Thermoblock heats up only a very small quantity of water on demand as it flows through the system. Boilers heat a larger amount of water and keep it heated fairly consistently. A dual boiler includes two boilers; one for making coffee and one for steaming. Heat exchanger models use a single boiler but are designed to produce coffee and steam at the same time. 

Dual boiler
Water reservoir capacity (L)
2.5
Pump pressure - stated (bar) View more details.

The pressure the pump exerts when pushing hot water through the ground beans; measurement given in 'bar'. Some trial and error with the pressure and grind is required. A high bar does not necessarily mean a superior machine. We optimise the machines before giving them a taste test to give them their best chance.

15
Warranty (yrs)
2
Dimensions (cm, HxWxD)
38 x 40 x 38
Weight (kg)
13.7
Origin
China
Contents of packaging
Espresso machine, group handle, one and two cup filters (dual wall), one and two cup filters (single wall), cleaning disc, coffee tamp, water filter, milk frothing jug, cleaning pin, Allen key, 2 x machine cleaning tablets, water hardness tester, Razor dose trimming tool and literature. Also available with cofee grinder (BEP920BS)
Contact
breville.com.au
Jug for milk frothing View more details.

Whether the machine comes with a milk jug for frothing or not.

Milk frothing View more details.

Many espresso machines contain integrated milk frothers. Capsule machines usually have a separate milk frother and come with one as part of the package. We list the model we tested (and its RRP) if it doesn't come with a milk frother. Some capsule machines use milk-based capsules.

Integrated
Standby mode
Yes (after 1 hour)
Automatic power turn-off
Yes
Removable water reservoir
Yes
Water tank empty reminder
Yes
Hot water nozzle
Yes, separate nozzle
Removable drip tray
Yes, with full indicator
Cup warming plate
Yes
Recycle scheme View more details.

Some capsule manufacturers provide a recycling scheme.

Cord storage
Yes
Programmable coffee quantity
Yes
Digital display
Yes
Espresso pressure or milk temperature gauge
Yes, both
Adjustable water temperature for coffee making
Yes
Adjustable steam pump rate
No

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