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Consumers and data

Concerned about your data? So are we. We're tackling misuse of consumer data, AI and automated decision-making.

Op-ed: Strengthening the ACL to protect consumers online A ban on unfair trading would make the digital market fairer for all Australians.

Is Airbnb using an algorithm to ban users from the platform? Airbnb may be using automated decision-making to leave some users out in the cold.

Buy now, pay later providers move into the data business How BNPL providers, like Afterpay, Humm, Klarna and Zip are using and sharing your personal data for profit.

Op-ed: Why cybersecurity is a consumer safety issue The same consumer protections should apply both online and offline.

Op-ed: Tinder's misuse of data leaves a lot to be desired Tinder should be transparent about how and why they charge different prices for the same product.

Data collection and use

View All Data collection and use

View All Protecting your data

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