Kim Gilmour is a Senior project officer. She manages a range of product tests such as coffee machines, stick vacuums, bassinets, high chairs and ovens, which are all tested in our in-house labs. Kim’s work gives people access to robust, independent advice and helps consumers make informed decisions about their purchases. Her work also helps to keep manufacturers in check, by regularly exposing product flaws which can result in better and safer products. Prior to CHOICE, Kim spent 16 years working as a technology journalist in Sydney and London. With several years as a senior researcher/writer at our UK sister organisation, Which? Kim has authored how-to technology books such as Spotify for Dummies and Digital Photography for the Older and Wiser. Kim has a Bachelor of Arts in Communication (Journalism) from Charles Sturt University. LinkedIn