Refund, repair or replacement rights should be tightly enforced, consumer groups say
CHOICE joins forces with consumer groups to call for stronger consumer guarantees under the Australian Consumer Law.
Article news
Cryptocurrency scams cost Australians $129m
With 10,412 reports to the ACCC in 2021, it’s the costliest scam going – with no end in sight.
Op-ed: Why cybersecurity is a consumer safety issue
The same consumer protections should apply both online and offline.
Flight vouchers, travel credits proving difficult to use
Our national survey of flight voucher holders reveals widespread problems.
Op-ed: Tinder’s misuse of data leaves a lot to be desired
Tinder should be transparent about how and why they charge different prices for the same product.
Global report reveals Tinder Plus price discrimination rampant
After a CHOICE investigation, a global consumer group has found Tinder price discrimination in five out of six countries surveyed.
‘Cancer blocking’ laptop cover marketed with dubious health claims
The Wavepro cover is claimed to ‘reduce the risk’ of cancer and infertility, despite no proven link with laptop use.
CHOICE calls for clearer terms and conditions for travellers
After our investigations into COVID-related cancellations, we want a mandatory information standard for all travel providers.
Customer offered $500 to take down negative Google review
After having a very bad experience with a ‘five-star’ removalist, one consumer lost faith in the reliability of Google reviews.
Powershop shock and the struggle to find green energy retailers
Lack of information about the green credentials of energy retailers stops people making environmentally conscious choices.