Origin Energy to refund over $270,000 following CHOICE complaint
Thousands of customers will be compensated for promised savings that weren’t delivered.
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Woolworths’ plans to close town’s only supermarket leaves residents on edge
The remote Nhulunbuy Woolworths in East Arnhem Land is one of the chain’s most remote stores.
Energy customers left without power until they can pay off debts
Thousands are having their power cut off, even though retailers are required to accept workable payment plans.
Changing the system: A consumer champion at work
We spoke to financial counsellor Alex Price-Busch for NAIDOC Week.
Ban on excessive grocery pricing to focus on key products
Catching the supermarket duopoly out will be a tall order, and consumer vigilance will be critical.
Why are Google, Meta and Apple overseen by no one?
New research reveals that many people are stuck in a complaints loop with no dispute resolution service to turn to.
CHOICE shuts down health insurers’ loophole
CHOICE has saved consumers thousands by highlighting a loophole that insurers used to quietly jack up health insurance premiums.
Energy pricing review fails to rein in the loyalty tax
The market rulemaker’s recommendations have been roundly criticised for letting retailers off the hook.
Australians failing to understand key stages in superannuation journey
A new survey reveals that people of all ages don’t know enough about their super and how to manage it.
Why free superannuation health checks are more dangerous than you think
Experts call for ban on predatory lead-generating businesses in the superannuation system.