Scams getting worse where new protections won’t apply
Criminals are moving toward online contact methods not covered by the government’s Scams Prevention Framework.
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Decades of dodgy card surcharging set to come to an end
The RBA will ban businesses from charging consumers for using credit and debit cards from October.
The government needs to protect our retirement savings from scammers
Superannuation has been left out of a government scam prevention plan, and experts are raising the alarm.
Why is ASIC blocking reports into CommBank’s mistakes?
The regulator has blocked access to a systemic issues report saying it may harm CommBank’s business interests.
Telco upselling and mis-selling going from bad to worse
It’s clear that the industry-written code isn’t doing enough to protect consumers.
AI is about to do your grocery shopping. Is that good for consumers?
Woolworths, Coles, Kmart and Bunnings have enlisted major AI companies to transform online shopping.
Proposed sunscreen reforms welcome in wake of CHOICE investigation
The TGA has commenced consultation on proposed changes to sunscreen regulation in Australia.
Victorian regulator takes Engie Energy to court for hardship violations
The state’s most complained about retailer has an abysmal record of honouring its customer support obligations.
Are cryptocurrency ATMs really just scam machines?
Concerns rise as bitcoin and ether portals pop up at petrol stations and convenience stores around the country.
Insurers hiding soaring increases to top-level health cover
Some Australians are paying almost four times the headline premium increase for top policies.