Everyday items

How we test paper towels

Here's how we find the best paper towels.
hands holding paper towel

We all want our paper towels to be strong, absorbent, separate easily at the perforation and not tear easily when we are using them and they’re wet. 

On this page:

Here we’ll tell you what goes on behind the scenes when we test paper towels to get the best results that help you choose what to buy. 

Our expert testers

We buy paper towels available from the major supermarket retailers, and send them to a laboratory for testing. 

In-house, we work out the value of each product by determining how much it costs per 100 sheets. We also take a closer look at the labelling claims, such as recycled and chlorine-free, to find out what they all mean.

How we choose which paper towels we test

With most of our product testing, our aim is to choose the most popular models on the market and what you’re most likely to see in the retailers. In the case of paper towels, our aim is to cover as much of the market as possible. Our buyers purchase all the paper towel products they can find in the major supermarkets.

How does CHOICE test paper towels?

Absorption

We measure how much fluid the paper towel can absorb.

Puncture force

We measure the strength of the paper towel by testing its resistance to puncturing. In this test a higher force is the most desirable result, meaning your finger is less likely to go through the paper.

Perforation

We measure the ease of separating the paper towel at the perforation. The easier it is for the paper towel to tear, the better.

Wet tear strength

We test how much force is required to tear the paper towel when it’s wet, as it would be when you are cleaning or wiping up a spill.

Test criteria explained

The CHOICE Expert Rating is made up of:

  • Absorption (60%)
  • Puncture (strength) force (20%)
  • Perforation (10%)
  • Wet tear strength (10%)

Matthew Steen is the Director of Reviews and Testing, which conducts all the testing for CHOICE. He has had a long and storied history in the consumer movement. Matthew is driven to work at CHOICE for its constitutional mission and its dedication to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for CHOICE lowering its environmental footprint. Find Matthew on LinkedIn.

Matthew Steen is the Director of Reviews and Testing, which conducts all the testing for CHOICE. He has had a long and storied history in the consumer movement. Matthew is driven to work at CHOICE for its constitutional mission and its dedication to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for CHOICE lowering its environmental footprint. Find Matthew on LinkedIn.

We're on your side

For more than 60 years, CHOICE has been fighting the good fight for Australian consumers.

In the past year alone we've uncovered systemic issues with sunscreens, investigated shonky supermarket pricing, fought for stronger scam protections and helped make complex energy pricing fairer and clearer.

CHOICE is here to provide unbiased advice and independent testing in our world-class labs. We buy the products we test, just like you do, and our expert reviews are influence free. We’re here to help you choose smarter. Hopefully you’ll also save some money along the way.


Thanks to CHOICE, you’ll never be alone when a business treats you unfairly. You can support our work by joining or donating to our cause.