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How to buy the best toilet paper

What to look for when buying this household staple

girls holding toilet paper

How green is your toilet paper?

Despite its simple use, toilet paper options are seemingly endless: First you need to decide what ply you want, if you want a scented roll, a quilted roll or one with prints on it. Then there are the sustainability claims: recycled vs virgin paper, biodegradable, chlorine-free...

Toilet paper is a huge contributor to forest logging so sustainability claims and environmental classification schemes are something we should be paying close attention to. But what else should we be thinking about when when buying loo paper?

Looking for the best toilet paper?

See our expert product reviews.

The top-scoring toilet paper

 Quilton toilet tissue double length prints

Quilton Toilet Tissue Double Length Prints

There wasn't much between the top five toilet papers, with all of the products we recommend scoring between 80 and 83%.

However, there is a price difference between these products, so if you're on a budget you can comfortably opt for the cheaper option while still getting excellent performance.

Best budget buy

 Coles toilet tissue 2 ply

Coles Toilet Tissue

Coles' products scored well in our tests, with the Coles So Soft Extra Soft & Strong toilet paper also scoring 80%. 

It's a little more expensive at 24c/100 sheets, but it's 3 ply and also comes in double-length packs.

Both received a score of 90% for softness, so if that's your main criteria when buying toilet paper, either is a great option.

Softest recycled toilet paper

 Who Gives A Crap 100% recycled toilet paper

Who Gives A Crap 100% recycled toilet paper

Recycled toilet paper doesn't traditionally have a great reputation for softness or quality, but this one was the softest of all the recycled products we tested, and also received an excellent disintegration score.

Plus, it's packaged in paper, not plastic – bonus!

Ply count

Toilet paper generally ranges from two-ply to four-ply. This simply refers to the number of layers of paper used. Generally the higher the ply count, the thicker, softer, stronger and more absorbent the tissue should be.

FSC (Forest Stewardship Council) certification

FSC is an international, non-profit organisation that promotes responsible forest management. It achieves this by setting standards on forest products with a certification process. You'll find the FSC tree-tick logo on many toilet paper packs, but if you take a closer look at the fine print you'll notice there are three classifications to the label:

  • FSC mix means the product can be a mixture of timber/fibre from an FSC-certified forest, reclaimed timber/fibre, or timber/fibre from other controlled sources. The entire production volume needs to contain at least 70% FSC-certified material, but that doesn't necessarily mean that a particular product line will contain any FSC-certified material at all.
  • FSC recycled means all the timber/fibre in the product is recycled material, however 15% can be pre-consumer waste (manufacturing scrap that has been put back into production). Your best bet is to look for products with this logo.
  • FSC 100% means all the timber/fibre in the product comes from an FSC-certified forest.

Ultimately, the FSC logo isn't a guarantee that the whole product is from a sustainable source, but it does indicate that the virgin fibres (see virgin vs recycled below) used to make the product came from forests managed to higher environmental and social standards.

PEFC certification

The Program for the Endorsement of Forest Certification (PEFC) is an international organisation that works to promote sustainable forest management and make sure timber and non-timber forest products are produced with high ecological, social and ethical standards. 

It has a third-party classification scheme and you can identify its products by its PEFC-certified label. It has two classifications to the label:

  • PEFC Certified means at least 70% of wood comes from PEFC-certified forests and wood from controlled sources.
  • PEFC Recycled means at least 70% PEFC-certified material from recycled sources and wood from controlled sources.

Virgin vs recycled

Where recycled toilet paper is made by re-using a variety of materials, virgin toilet paper has no recycled or alternative fibres. The bottom line (no pun intended) – look for recycled products. The process of recycling is less damaging to the environment and keeps waste away from landfill. However, you can only recycle four to six times before the fibres become too short and weak, so there will always be a need for virgin paper. Only a small amount of the products we've tested use recycled products, so it's important to look for products with FSC or PEFC certification.

Elemental chlorine-free (ECF)

Toilet papers are bleached to give them their whiteness and you may have noticed the claim "elemental chlorine-free bleaching" used on many products. Elemental chlorine gas produces dioxins which can be harmful not only to the environment but also to our health. ECF doesn't mean the product is chlorine-free but rather that the product has been bleached using chlorine dioxide (instead of elemental chlorine gas) which reduces the potential to form these harmful dioxins. It's best to look for a product that is "unbleached" or uses alternatives to chlorine (like oxygen or hydrogen peroxide) to achieve whiteness.

Other features

Printed, scented, embossed, quilted

These 'features' are all added for decorative and aesthetic appeal. Whether you choose to buy loo paper with these features comes down to personal preference.


If you have a sensitivity to dyes or perfumes then look for a product without them and one that claims to be hypoallergenic.


If you base your decision on price, you can spend anywhere from 10 cents to 60 cents per 100 sheets – it might not seem like much when you look at it like this, but over time that's a lot of money to be flushing down the toilet. But keep in mind that if you purchase in bulk, you're likely to get most (if not all) of these products at a cheaper price per 100 sheets.

Affiliate links on the CHOICE website

CHOICE is an independent, nonprofit organisation dedicated to helping consumers. Clicking a link will take you to a retailer's website to shop. While we make money if you buy through some retailer links, this doesn't influence any rankings. 100% of the money we make goes straight back into our nonprofit mission. We're currently testing this service and will consider providing more shopping links in the future. Tell us what you think.

Looking for the best toilet paper?

See our expert product reviews.

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