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  • CHOICE CEO Alan Kirkland and Julia Steward
    Campaigns

    Consumer advocacy in 2020-2021

    View all CHOICE policy submissions, reports and public complaints from 2020-2021 on food labelling, health insurance, banking, product safety and more.

    Looking for what we've done in the past? View our consumer advocacy from 2014 to 2019.

Policy submissions

Report

  • A plan for fairer consumer protections for Australian travellers

    CHOICE surveyed over 4400 Australians who had travel plans disrupted by COVID-19 and is sharing their experiences in a report which looks at consumer protections for travellers and outlines a plan for clarity, consistency and fairness.

    Learn about the seven urgent reforms we're calling on Australian governments to implement.

    Read the report

Public complaints

Make a donation

  • Help support the work we do

    Set up by consumers for consumers, CHOICE holds industry and government accountable through independent analysis, campaigning and testing.

    If you support better and bolder consumer policy for all Australians, donate to help make this work possible.

    Donate