Three big consumer wins from the banking royal commission
Mortgage broker best interests duty, unfair contracts laws extended to insurance, and better regulation for funeral products.
Article news
How to get help if you’ve been affected by bushfires
If you or someone you know has been affected by bushfires, we hope you will find these links useful.
85% of double prams fail CHOICE safety tests: Phil & Teds, Baby Jogger and more
Make sure you’re not putting your little ones at risk when you buy a new pram.
How much is the telco customer service runaround costing us?
Over $1 billion a year collectively, or about $46.50 for each issue.
Summer holiday injuries: the most common ways we get hurt
The Christmas and New Year period presents unique risks – on top of hazards posed by millions of unsafe products in Australia.
Consumer product safety in the UK
The head of consumer protection policy at our UK sister organisation explains how general safety laws help protect UK citizens.
CHOICE calls out Aussie Home Loans’ dodgy advertising claims
Complaint to ASIC: promises to find the “best” or a “perfect” home loan are on shaky ground.
The latest in our fight against ‘pay on time’ discounts
We want to stop energy retailers taking advantage of Australians with conditional discounts and late fees on bills.
AMP Shonky award: Craig felt let down by “awful” customer service
The Queensland carpenter is part of a class action against AMP
Super Consumers Australia gets lift off
New partnership will create a much-needed independent body for super – and a powerful new voice for Australian consumers