Still paying too much at the petrol pump?
Prices have tumbled on the back of the drop in global oil prices, but they should have come down even further.
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Coronavirus restrictions are changing funeral rituals
Social distancing measures have spurred new ways of thinking about funerals.
Our five-point plan for the banks to earn back trust during the COVID-19 crisis
Waive long-term credit card debt, cap rates at 10%, pay compensation now, and more.
Hand sanitisers: a booming business
Will all kinds of businesses flogging hand sanitisers, can consumers trust that the products are effective and fairly priced?
Renter protections for financial victims of COVID-19 start rolling out
NSW and Victoria have announced their plans, but other states and territories are still working out the details.
Why it’s still hard to find toilet paper at the supermarket
Panic buying, a lagging supply chain and being housebound have contributed to shortages in stores across the country.
Reforming travel insurance is long overdue
As the COVID-19 pandemic takes hold, poor-quality ‘add on’ travel insurance has left many Aussies stranded and vulnerable.
Panic marketing and the coronavirus
Many business are playing on fears of a shortage of essential goods. We call it for what it is – very shonky behaviour
Coronavirus and price gouging – let’s put a stop to it
Price gouging during the coronavirus crisis has been rampant. We’re calling on sellers big and small as well as online platforms to cease and desist.
Can you get a refund on an event cancelled due to COVID-19?
Chances are good that you’ll get your money back, but less so if you bought from a ticket reseller.