Mistreated Australian airline customers finally get some rights
A government white paper on aviation outlines new protections that have long been lacking.
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Banks continue to leave scam victims in the lurch
The big four are doing very little to prevent scams or help victims, and smaller banks are no different.
Housing crisis ahead: Protesters set up camp in middle of busy Melbourne road
The encampment is drawing attention to the plight of homeless people during National Homelessness Week.
Telco customers aren’t happy, but rarely complain… why?
Many Australians don’t do anything when their phone or internet services stop working. New research looks at why.
Who has 14 hours to read privacy policies?
A new report looks at the time it takes for Australians to manage their privacy.
Consumer champion: ‘Being First Nations is part of my qualifications’
We spoke to Bettina Cooper about the fight for justice for Youpla victims and gaining her voice.
Photos of Australian kids found in huge AI training data set
Human Rights Watch says that photos of Australian kids have been used without consent. What can you do about it?
Complaining on social media? Watch out for these scam accounts
Aggrieved travellers are a major target in a scam that’s got social media platforms worried.
The two things stopping Australians using AI and the internet more
Concerns about scams and cyber security are keeping people away from new tech.
Privacy commissioner orders tenancy database operator to delete renter’s data
The business was found to have held on to information more than twice as long as allowed.