Qantas ordered to pay $100 million in fines for cancelled flights
The airline will pay the penalty on top of $20 million in compensation to consumers.
Article news
EnergyAustralia pays $14 million for misleading customers on pricing
After issuing several infringement notices to smaller retailers, the ACCC has won its first case against one of the ‘big three’.
ASIC lands its biggest greenwashing fine yet
The regulator has fined Vanguard $12.9m for misleading claims.
Coles and Woolworths accused of misleading shoppers
The ACCC is taking both supermarkets to court for ‘prices dropped’ and ‘down, down’ offers.
Inquiry overdue into secret payments in strata insurance
A CHOICE investigation last year uncovered glaring conflicts of interest, now highlighted in a recent Four Corners program.
Government’s Scams Prevention Framework calls for fines of up to $50 million
Proposed anti-scam laws to hold banks, tech platforms and telcos accountable.
Most Australians want tougher privacy laws following data breaches
With a recent breach affecting almost 13 million people, consumers are demanding change.
Private health insurance is failing older Australians
In a recent survey of policyholders over 50, more than half said they were struggling to pay their premiums.
The tricky tour tactics Flight Centre uses to make you book
The company makes some bookings a race against the clock when it really isn’t.
Why aren’t businesses doing more to stop us from getting scammed?
A new CHOICE report reveals four out of five scam victims received no warning before transferring money to a scammer.