Investment scam losses reported to ACCC set to double in 2021
2020 was the costliest year on record for scams, with investment scams behind most losses. But 2021 is already worse.
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When’s the best time to call your airline?
CHOICE called Qantas and Virgin four times a day over nine days and found some times are certainly better than others.
CHOICE calls for new safety laws to prevent toppling furniture deaths
Urgent changes are needed to reduce the number of people injured or killed by unsecured furniture and televisions.
Sky-high Velocity Global Wallet inactivity fees costing customers hundreds
A radical change in the travel money card’s terms and conditions has caught cardholders by surprise – and cost them plenty.
Pet owners across Australia call for mandatory pet food safety regulations
Our open letter to government has been signed by 22,338 pet owners who want to see an end to contaminated pet food.
We’ve got your number: Telemarketers not playing by the rules
A CHOICE survey shows that unwanted calls and texts have risen in lockdown, and that telemarketers are flouting the law.
Baby cot recalled following CHOICE lab test failures
The Mamakiddies Baby Playard Happy Dino portable cot was recently recalled after we tipped off the ACCC.
Philips Respironics recall puts patients in a bind
The electronics giant has declared hundreds of thousands of its sleep and respiratory care devices potentially harmful – with no remedy on the horizon.
CHOICE asks consumers to join fight for mandatory pet food safety standards
We’ll be sending an open letter to the Minister for Agriculture in the wake of another pet food contamination.
Australians push for stronger protections and repair rights for household products
Our survey has found that most people want greater longevity for household products and stronger rights when it comes to repairs.