Op-ed: How digital marketing of alcohol, gambling and junk food harms consumers
Researchers are lifting the lid on online ads for alcohol and other harmful products.
Article news
BOQ exchange rate margin costs customer thousands
Processing a foreign transaction through your bank is rarely a good idea, as a Bank of Queensland customer recently found out.
Op-ed: Just how much does Airbnb need to know?
Companies such as Airbnb should be collecting only the information they need to provide their service – nothing more.
Ultiqa timeshare sales tactics breached financial advice laws
In a groundbreaking case, the Federal Court has ruled that Ultiqa salespeople broke the law when selling timeshare products.
Is Booking.com following its own terms and conditions?
A customer who bought a ticket for a flight that couldn’t fly was denied a refund by the popular booking service.
Op-ed: Strengthening the ACL to protect consumers online
A ban on unfair trading would make the digital market fairer for all Australians.
Qantas flight credit policy unfair to customers
CHOICE has filed a complaint with the ACCC calling out undue restrictions in Qantas’s credit redemption rules.
Op-ed: Why we need better oversight of targeted online advertising
Researchers are shining a light on Facebook’s dark ads.
Will using Afterpay affect your ability to get a home loan?
Afterpay users have been asked to close accounts to get a home loan, as BNPL providers expand into essential services.
Refund, repair or replacement rights should be tightly enforced, consumer groups say
CHOICE joins forces with consumer groups to call for stronger consumer guarantees under the Australian Consumer Law.